House Cleaning reviews in Phoenix, Arizona

Used the service for deep cleaning. The crew did a great job.

The Perfectionist Cleaning service is amazing. They pay attention to detail and are very thorough. The only drawback for me is that they sometimes arrive earlier than expected and I am not quite ready for them. Other than that, all is perfect!

Great team work! These ladies go to town and get it done. My house sparkles! Thank you.

This company is a complete scam. What should have taken 1 hour 1 1/2 hours tops they charged 4 hours for. I would walk into a room and the cleaner was on her phone every single time. They charge by the hour so you are at their mercy. I called and complained and sent pictures of the work UNDONE and they agreed to not charge the entire 4 hours. 2 months later I see a $498 charge on my account!! They send workers out who do not speak english so there is no way to communiate with them. I am charging back all of the fees and reporting them to the department of Labor, BBB, AZ Corp Commission - DO NOT USE

It's been a few years and I still think about how much this company took advantage of me. Looking back at other poor reviews I am comforted, yet saddened, that I i am not alone in this experience. Please use your hard earned money with a more reputable company!

At 44p/hr per person with a 3 person team I'm flabbergasted that it took them hours to clean a newly remodeled home, not completely furnished, with no kids and only a small dog. At that rate, number of people, and time spent I would expect my house and appliances completely spotless and my walls, baseboards, window tracks, vents, etc. to be thoroughly cleaned (they weren't). The job completed was just barely better than what I do on my own and some products used actually destroyed the type of finishing I had in the bathrooms which I didn't notice until later that evening. I paid hundreds of dollars for this. I suppose if you've never cleaned a day in your life, have kids and animals tearing up the house and needed a basic cleaning the service would be worth it. The initial room took 20 minutes which is the most used and has the most stuff. Yet rooms that are barely touched with all new and clean items took longer? I cannot justify the cost with the quality and time spent. I chose this company because of the name, description, and what was promised. False advertising and highway robbery. It looks decent til you look at the details. I wish I had paid more attention to them but being they are "professionals", I thought they knew best.

From the first conversation with Dillion to schedule the cleaning, to the completion of the job, my experience with this company was 5 stars. The cleaning team from Perfectionist was great! Macarena the team leader was wonderful. Very responsive to my requests. Loved that they had all the tools needed and the team looked very professional. Thank you!!

I’ve been working with the SOCT for three years now. They do an amazing job cleaning my windows and screens. The scheduling process is simple, their people are friendly and professional. I highly recommend them for your cleaning projects.

A business that delivers what it promises? How refreshing! As a first step in a home remodel, I arranged for a "dust-free" company to remove 800 SF of porcelain floor tile throughout my home. It was completed in one day, but I arrived home that afternoon to find my home chockfull of dust on every surface.

Because I have a chronic lung disease, I reached out to the Special Ops Cleaning Team, a business I had made note of some months after seeing them on IG but had not used. This was a Friday, not just any Friday, but Friday of Super Bowl weekend and the Phoenix Open. But Dillon answered the phone at 3:00p (thank you Dillon!) and had a crew at my home by 4:45p the same day. Allison and her team of 4 cleaned my home of all the construction dust in one hour. These 4 women worked hard, cleaning light fixtures, washing down tubs and showers, kitchen cabinets, window shutters, etc. I will gladly hire them again when my remodel is finished in a few weeks. Thank you!

Larry cleaned my entire 4300 square foot home in 4 hours with his team! Fantastic job in such a short amount of time!

Very friendly and they were fantastic! Worked quickly and very thorough. I had drywall dust through the whole house and they cleaned everything from ceiling to floor exceeding my expectations. Everything is shiny and sparkling clean! I would highly recommend them!

Avoid this company. I was charged more than double the price I was quoted, and they did not clean everything they were supposed to. It's been a battle to get ahold of anyone and they are constantly out of the office, or unavailable.

I am selling my house and reached out to this company to have them do a move-out cleaning service. My house is 1500sqft, 3 bed, 2 bath and was completely vacant. I provided this information to the company and they quoted the job would require 3 cleaners, and take about 3 hours for an estimated cost of $450. I agreed to the quoted price and scheduled the cleaning. When the team arrived, they had an additional cleaner with them, which I was not made aware of prior to their arrival. I didn't think this was a big deal and assumed the job would take less time. My house was by no means what you would consider a "dirty house." It was recently renovated, and basically needed floors vacuumed, windows cleaned, surfaces wiped down, and bathrooms cleaned. Somehow, even with 4 people, it took them over 5 hours to clean the 1500sqft house and they charged me over $1000! For that price, I would have expected a top to bottom cleaning (which is what they said they would do), but they left all walls, baseboards, vents, inner cabinets, and the garage untouched. They also ruined the finish on our toilet seat with whatever cleaning products they used, and left grey residue on our kitchen counters from what I'm assuming were their dirty rags. My wife and I went back to the house after the team "cleaned" it to finish wiping down the missed surfaces. We simply used Clorox wipes and a duster to achieve what the "professionals" could not.
I reached out to the company afterward and let them know the situation. They offered me a $100 refund (bringing my cost to $916, still more than double what I was quoted). I explained that this was inadequate and requested an additional $300 refund ($616 total cost to me, still $166 more than the $450 quoted). The manager told me they would speak to the owner of the company about the matter. However, it's now been two weeks and they have still not given me a response. It's very difficult to get ahold of them, and when I do get through, they beat around the bush and offer excuses.
I will update this review If I hear back from them, but at this point, it seems like a lost cause.

Update: since posting this review, they have refunded the additional $300 I requested.

Customer service was great and I was excited for the clean of our newly remodeled home. 3 hours and $600 later my house requires another clean. It is still dusty, hair was in the powder room skin and every serface I touched was dirty and dusty. I gave feedback to the person I spoke to when I scheduled and my solution is to not use them again. Expensive and subpar outcome.

They climbed on ladders to clean in high places, moved chairs to clean in low places, dusted the blinds and every visible surface. They even emptied my vacuum and cleaned the bin.

I hired this company to clean my home for a move out service. They originally quoted us $50 per person per hour and advised it would likely be a team of 3 and would take roughly 3 hours to clean. Based on other company prices, the original quote seemed fair and this company was recommended to us. The day of the cleaning 4 people showed up and it took them 5 hours. As I said in the beginning this was a move out cleaning so nothing was in the house. They charged us over $1000 and left numerous areas uncleaned. We reached out the same day and advised the manager of our concerns and she said they would refund us $100. The job they did was not worth $900, so we requested to speak with the owner. We had to go back and clean the house again which took my spouse and me only 1 hour to wipe down all the walls and baseboards, wipe off the counters and shelves, scrub the washable marker out of the rug, dust, and touch up paint they chipped. They also scrubbed the toilet with some solution that took the finish off so it’s destroyed and we will have to replace it. We have tried to reach out to the company and have gotten the run around for 2 weeks

My tenants moved out after 1 year of living in my new home that was built in 2023. To say that I was heartbroken at the filth that was left behind is an understatement. I called Special Ops Clean team and they sent out 6 team members that were at my house from 8am until 6:30pm! My hope was restored and their entire team was so kind, professional, detailed, respectful, and went above and beyond anything I was expecting. Luis, Jose, and the entire crew were efficient and while they were fast, they didn't cut corners or skip anything. Very much appreciated and highly recommend this excellent company!

Nori and her team did an amazing job! They were thorough and paid attention to detail! I highly recommend them, only if you are ready for your house to look better than it ever has! lol 😂

I just had Elizabeth out yesterday with two other gals and they were so friendly and enthusiastic. They deep cleaned a bathroom and bedroom for us which was in a state of complete disrepair. I’m amazed at how clean it came out. The price is pretty incredible for what you get. I’ve been quoted similar pricing per hour for one person and they have a whole team to get the job done fairly quickly. I will definitely use them again! Such great customer service and excellent work! A++

I hired Special Ops Clean Team to help with post-renovation cleaning of my occupied house and they did not disappoint! Larry (#8) and his team were very professional, and after a quick tour, they immediately jumped in to tackle the job. Ceiling to floors ... everything was dusted and cleaned ... even areas in the kitchen that I thought they wouldn't do (like the inside of the microwave)! The final results were/are SO MUCH better than I could ever do and am strongly considering hiring Special Ops again for regular monthly service to keep my place in tip-top shape. I recommend this company ... hire them .. you won't be disappointed!

Perfectionist Cleaning Services provided superb cleaning. Macarena was the head cleaner. They arrived in a timely manner. They brought their own products and equipment. They worked quickly and diligently. Ceiling fans were cleaned, without asking. Dusting, floor washing, counters and mirrors were immaculate. I highly recommend this crew

If I could give 6 stars out of 5 I would! I’ve had “deep” cleanings in the past by other services here in phx. They don’t hold a candle to Allison and her team!!! Every square inch of this house was wiped down from ceiling to floor. They even did the dishes AND PUT THEM AWAY! I am so incredibly excited to have finally found a team that’s worth their weight in gold. Truly remarkable. They worked around our furniture, moved a big reclining sofa and vacuumed behind it + cleaned the baseboards behind it!! Every ceiling, fan, air duct, chandelier was meticulously wiped off. Every single window and windowsill in the house was cleaned with a great amount of care, including the glass surfaces of a corner China hutch! I am blown away! They were kind, courteous, didn’t mind that I still had a little clutter that I was working on cleaning up for them while they worked! A++ Thanks yall so much!!! God bless you!

Very reliable company. Highly recommend them! They are great and super honest. Thank you!