HVAC reviews in Phoenix, Arizona

4.7 based on 9419 reviews Back to the listing
    1

    Tried for 2 weeks to get a call back just for a quote. Guess they don’t need the business! Moving on…

    5

    Sam was a huge help. Got our AC issue fixed within an hour. Much appreciated!

    5

    Thank you hugo for the jump start! Nobody else would help out but he took a couple minutes out of his day to help a stranger and that should say a lot about the company.

    1

    A year later they are still running red lights and getting in accidents. Like tonight. Right in front of me. Do your techs not get paid for the minute and a half they stop at a red light?

    1

    The law would describe their employees driving as wreckless. I will describe it as out to kill somebody. Watch yourself whenever these guys are around.

    5

    Sam is very reliable, called yesterday and came in this morning. Fixed the AC in 15 minutes! Absolutely recommended.

    5

    Wow! Sam was amazing! Not only do we have A/C that works, but he cleaned up after himself too!!! 5 STARS ALL THE WAY!

    1

    If you showed up at my okace with tags almost 3 years old I would turn you away.

    5

    I’ve had great experiences with Ontario using them for our A/C and related needs. Lots of good/knowledgeable/caring technicians

    1

    I guess similar to the rest of these reviews, this company seems to only hire bad drivers 😂. Sat behind van 511 for 3 miles, he has his left blinker on in the mid lane the whole time. I even honked, stuck my hand out the window, and flashed him. Let's hire drivers with eyes!

    1

    Well I guess I’m not the only one. If they’re driving is a representation of the quality of their work. Fast, impatient and just driving up my rear end. Then perhaps this isn’t a company you should use?

    5

    Top notch service! I called Air Lily based on my sons referral. I needed my ac units inspected and make sure they were working well with the extra hot weather we have been having. Asher came out and was SUPER knowledgeable and a pleasure to speak with. After taking a look, he came down and explained everything that was needed now and what could wait, keeping my budget in mind. Ive had many different trades service items in my house over the years, and I can honestly say that there was zero "ick" with this gentleman trying to sell you something you dont need. Thank you Air Lily for being such a refreshing company to do business with. I will be calling to discuss your maintenance plans as the price and items you cover are amazing and not like other "monthly fee" packages I have had in the past. I will update this post in a year with my experience. 5 out of 5 so far!! Keep that stuff up! 😉 I almost forgot.... they added a ptrap to the condensation line on my old unit and rerouted since it was blocking the service door. No one even mentioned this before and stuff like this are the little things that will keep me coming back. Thanks again Air Lily! Sorry for writing a book but I want others to know!!

    5

    Asher was super informative. My air conditioner is running better than ever.

    5

    Asher was great! The communication was very prompt and they were so great to work with. We will definitely be working with them again!

    5

    After meeting with four other companies, who told me various things, many conflicting, then two who wanted to push me into system replacement, THIS company saved me and my budget, and did it all in one day. They were less than HALF the price for repair, they were honest and told me exactly what was wrong. I splurged to get their GREAT subscription and an ozone-free full house air scrubber. AMAZED. Thank you so much.

    5

    Had Air Lily come out for a maintenance and I’m glad I did, my unit is running ALOT better. And the price was unbeatable.. Thanks again and look forward to doing business in the future!

    5

    I will definitely be recommending this company in the future. They did such a fantastic job taking care of my system. They were patient with my questions and very knowledgeable. My system runs so much better.

    5

    I had three companies come out to my place that did nothing. Asher came out and fixed the problem real quick. I will only deal with air lily nobody else. Very satisfied

    5

    1st Rate Professional work ethic. On time and super friendly tech Asher did a great job, showed us detailed picturess on his tablet of every service he performed. What a great service at a great price. AirLily's annual maintenance plan was a great deal for us and we signed up.

    5

    We had an excellent experience with Air Lily from start to finish. Their team came out to install our new AC and furnace, and we couldn’t be happier with the results. The technicians were professional, knowledgeable, and incredibly courteous throughout the entire process.

    They arrived on time, explained everything clearly, and worked efficiently while paying close attention to detail. The installation was done flawlessly, the work area was left clean, and they made sure everything was running perfectly before they left. You can truly tell they take pride in their work.

    It’s rare to find a company that combines top-quality workmanship with such outstanding customer service. Air Lily exceeded our expectations in every way, and we would absolutely recommend them to anyone in need of HVAC services. Thank you, Air Lily, for a job exceptionally well done!

    5

    Excellent service!! The technician and his team did an outstanding job installing my 5-ton AC unit. Very professional, knowledgeable, and efficient from start to finish. Everything is working perfectly, and I truly appreciate the quality of work. Highly recommend.