Solar Energy Company reviews in Phoenix, Arizona

We use freedom solar to put our solar on our house and then we had to have our roof replaced and they took over two months to Reinstall and I occurred over $1000 in utility bills. Their customer service is trash. I would definitely not recommend freedom solar to nobody.

Zero stars!

Don't buy solar from someone who can't read. I have a clear "No Soliciting," sign on my house. Your sales guy was just here, rings bell, interrupts me, dogs bark, etc. I answer, he starts in w/ the lying and misleading sales pitch. "APS rates are going up ... we just talked to your neighbor." He claims he tried to contact me but I did not respond - wow so you start out telling me I should have responded better.

I DO NOT WANT WHAT YOU ARE SELLING!

If you come to my house w/ 100% free solar I still don't want it. Why is it so difficult to simply leave people alone.

If you start w/ a misleading sales pitch, I have ZERO confidence in your company. For anyone interested, see the reviews below.

What a horrible company and a scam!

Beware! Don't do business with this company. No integrity at all. Will install faulty equipment and takes months to get someone to come out to repair anything. My equipment didn't even run for 3 months after install! Took over 2 months to get someone out, but failed to fix the problem. Now I am still waiting another service call,and that will be at least 3 weeks from the last one! They just don't care,they got paid, you owe a finance company now! Regret it do much! It's cost me more out of pocket than paying APS without any plan!

I signed a contract with Freedom Forever around August 2024, and the installation was planned for December 2024. Unfortunately, the project was delayed due to a shortage of inventory. While waiting for the inventory, the lender declared bankruptcy and filed for Chapter 11. This situation was beyond Freedom Forever's control, but they failed to take responsibility or find an alternative lender. Instead, customers are left to reach out to their sales representatives to find a new lender.

Efforts to reach customer support proved ineffective as they either didn't reply or responded weeks later. When I filed complaints with the Attorney General, they made misleading claims, suggesting that the lack of response was my fault.

More than a year has passed, and the equipment has yet to be installed, but I am still required to make monthly payments until Freedom Forever decides to cancel the project from the lender.

AVOID THIS COMPANY AT ALL COSTS!!!!!

THE ROCKIES came and conquered lol Nah but seriously, very respectful crew came through and installed my solar panels this morning and I gotta admit they did very nice work. Very professional and well educated hard workers. Any questions or concerns I had they were able to answer without any hesitation. They were confident in what they were doing, I love that! I’m happy with my installation and if all goes well, I will definitely be telling others about their services. Bring them more customers!! Let’s get it let’s go! Thank you so much Freedom Forever, thank you Johnathan and The Rockies Crew! Bless!!

I had my Solar from Freedom Forever installed for about 4 years now. and in general I would have said they were ok to good so far. Then I fell for the Performance Review Meeting. Being in sales myself I knew that somewhere was going to be a promotion of a service or system expansion, which I am absolutely not interested in. I may have considered some small upgrades or cleaning or the like. After taking all my details and history including a recent APS bill a sales rep, Austin got on the call and started a very aggressive hard sell. Saying the system was performing beautifully but clearly my usage had gone dramatically up. Ultimately, suggesting that I was sold a partial type system (he had some special terminology for it)and basically blaming the original sales process for the poorly designed system. I quickly told him I was not in the market for adding capacity and he proceeded to insult me and belittle me for not being interested in further reducing my electric bill. (BTW all along I told him I was satisfied with the system and the way the bills were coming). I had to hang up on him as he said "and you call yourself a sales manager?" The kid was a total jerk.

So...at this point I'd avoid Freedom Forever as they are clearly very desperate. Really beware of the punk Austin if he appears as your sales rep.

Misleading Sales Tactics & Loan Issues

We had a terrible experience with Freedom Forever LLC and their lender Mosaic (Solar Servicing LLC).

The sales representative, Praise Mwangi, promised us a $10,000 rebate that we never received. We were told the system would cover 100% of our APS bill and then some after reviewing our personal APS statements. That has never happened. The system has not performed as promised, and we are absolutely not receiving checks from APS like we were told we would.

The sales tactics felt extremely misleading. We relied on their representations when making this major financial decision.

To make matters worse, the lender, Mosaic, changed our loan to a personal loan without our consent. This made it non-transferable, which now prevents us from being able to sell our home unless we pay the entire loan off first. We were led to believe the loan would be transferable.

This has put us in a very difficult financial position. We feel deceived and taken advantage of. I would strongly caution anyone considering doing business with Freedom Forever or financing through Mosaic to read every document carefully and get everything in writing before signing.

Very disappointed and frustrated with this entire experience.

Worst Solar Company. Failed City Inspections and APS Permission to Operate 10+ times. Ongoing project coming up on 1 year. Signed 11/14/2024 and today is 10/28/2025 no solar production to date.

Non-responsive. Solar panels and electrical installed December 2024. Panels have been sitting on our roof inoperable. Ruined our electrical and every time we vacuumed the power trips. Redesigning and resubmitting permits. Totally unprofessional work. Timeline expectation set by sales team was March 2025. It’s October 2025 and no solar power yet. 11 months total now and we are still waiting. Project manager Arty is non-responsive. Often takes up to a week and 2 weeks to get back to me, sometimes doesn’t even respond. Sets expectations then fails to uphold expectations. I do not recommend this company. Run from this company and find someone else.

Branch Manager Fabian has been in communication with me. I have an escalated service rep Keshia. They are now communicating but still failing inspections.

Update 5/30: Still no solar 6 months
Update 7/21: Still no solar 8 months
Update 9/5: Still no Solar 10 months
Update 10/28: Still no Solar 11 months

I RECENTLY HAD THE PLEASURE OF WORKING WITH THIS COMPANY AND I COULDN’T BE HAPPIER WITH THE RESULTS. FROM START TO FINISH DANNY MAGANA WAS PROFESSIONAL, ATTENTIVE, AND DEDICATED TO DELIVERING EXCETIOANL SERVICE. DANNY WENT ABOVE AND BEYOND TO ENSURE THAT MY SOLAR REPAIR NEEDS WERE MEET AND THAT I WAS COMPLETELY SATIFIED WITH THE OUTCOME. THEIR PRICING IS RESONABLE AND FAIR. I HIGHLY RECOMMEND SOUTHFACE SOLAR AS THIS COMPANY SUPASSES ITS COMPETITORS IN SERVICE QUALITY, COMMUNICATION, AND PROFESSIONALISM. THEY WILL BE MY FIRST CALL FOR ANY AND ALL OF MY SOLAR NEEDS IN THE FUTURE.

While I was looking for solar I met Warren a south facing solar rep he took the time help me evaluate my needs didn’t sell me some very large system that I didn’t need and I am very glad that he took the time to help me evaluate my needs and get the proper this and put it up my house other companies want to put very large reason top my house in Warren said reduce your power consumption before you produce

great company. no pressure. did a great job. I couldn't have done better. I'm a former union electrician from Cleveland, local 38, and extremely pleased with everything, especially my electric bill!

Absolutely fabulous series from Danny and the service team! Will definitely use SouthFace Solar for our future needs.

South Face Solar installation foreman, Travis, preformed excellently installing my solar panels at my home in North Glendale Arizona. I would highly recommend this company for your solar installations.

This company did an excellent job. They were professional, efficient and timely. Although I did not choose them since they were referred by APS to me, I could not have chosen a better company. Thank you South Face.

SouthFace Solar installed my solar system through the APS Solar Communities Program. Everyone was professional, helpful, and friendly. Thank you Danny, Zach, and Zane, job well done!

The company representative came out to my house and explained the benefits of solar clearly, concisely and honestly. The installers were efficient and professional. I have saved lots of money since the date of installation.
Love this company.

Very reliable knowledgeable and great customer service definitely recommend these guys for their service!!!!

We interviewed and got quotes from numerous solar companies in the Valley. Corey and his team were honest, professional and knowledgeable. They laid it all out there and let us know all of the facts about solar. I felt very informed and like I made a great decision. I really appreciated all of the time they took to explain the rebates, process and options that we had. Terrific. Now we don't have to send our money to the energy companies! We are thrilled.

Amazing Results! We have had our system coming up on 4 years now and have been very pleased with both the panels and micro inverters recommended by the sales staff at Southface Solar. As i have recently purchased a Tesla, I am looking forward to adding another 24 panels to my system...Thanks Corey!

This review is purely based on an estimate perspective. I was given a quote of $19.3k by Tesla for 9.6kw system. As you might know Tesla shows you the prices in their site and anyone can see them. Someone from South face solar called me after I asked for an estimate and said a reputable company would charge double that for installing a 9.6kw system and a 20k install is a scam. I am pretty sure Tesla is not a scam company If you don't know, there are reputable companies who installs around this cost. $2/w is what is considered as a great price for solar. This company must be ripping off their customers if they are charging double that as I have multiple quotes from reputable solar installation companies from 20k to 22k for a 9.6kw system. Customers, beware of this company.

SouthFace has put together a top notch team and has some very skilled installers. They recently completed a large (~250kW) solar carport project for one of our properties and it's a work of art. We would not hesitate to recommend them or use them again.