HVAC reviews in Queen Creek, Arizona

AZ Home Services Group came out a few days ago to fix my water heater. It wasn’t heating up right, and they replaced the faulty thermostat. Took about an hour and now the hot water’s back. Really relieved it didn’t take long to get sorted!

didnt even know my ac could just stop cooling like that right before a big heat wave. called AZ Home Services Group and they showed up a few days later. they found a bad capacitor and swapped it out. now it’s blowing cold air again and the house feels so much nicer. price wasnt bad either, wish id known this was something to watch for earlier. totally glad i got it fixed fast when i did.

AC wasn’t cooling right, felt like it was barely blowing air. These guys came out yesterday and swapped the blower motor. Took a few hours but now it’s ice cold in here. Super happy with how fast they got it done and didn’t make a mess. Definitely breathing easier with the new unit working right!

AZ Home Services Group showed up yesterday to swap out my old water heater. They took the old one off and put the new one in pretty quick. Didn’t take long and no mess left behind. Hot water’s back now with no weird noises or anything. Happy with how smooth it all went and would call them again if needed.

Few days back I called AZ Home Services Group ‘cause my vents were super dusty. They showed up, cleaned all the ducts real good, got rid of that weird smell in no time. Took just a couple hours and now the air feels way fresher. Didn’t expect it to make such a difference but it did. Easy to book and the guy was chill. Thanks, AZ Home Services Group!

So impressed that these guys replaced my water heater the other day. Old one was leaking and they swapped in a new tank fast. Took just a couple hours and no mess left behind. Heater’s working way better now and hot water’s back for good. Didn’t cost a ton either, felt like a fair price for the quick job. Definitely happy with how smooth it all went.

Got my old water heater swapped out last week by AZ Home Services Group. Took a couple hours but they got the new one hooked up and running hot water again. No more cold showers, which is awesome. The crew was chill and didn’t make a mess. Super happy it’s done now. Big thanks to them!

Ralph Costanzo was amazing! Very knowledgeable and happy to share helpful info regarding Nest warranty and local SRP programs. He was so professional and accommodating. The lady in the office was just as awesome. Same day service. I cannot say enough good things about this company.

I recently sold my house and needed repairs on my air conditioning and heating.  I was on a tight schedule and Anastasia who answered the phone was able to accommodate my tight schedule. She gave me a call 30 minutes prior to having her tech out.  Martin was on time, prepared, and had a great attitude.  He was able to fix everything the inspector had requested and I sold the house a week later.  I will be having them out when I move into my new house to perform maintenance on the ac units.

Ralph was incredibly helpful throughout the entire install process. He was responsive, direct, and made for an enjoyable overall experience.

Honestly, I wish I would have called Innovative Air Inc. first, before combing through endless blogs and how-to videos. I highly recommend giving these guys a call.

Ralph was out to fix the fan motor on my condenser. I reached out to InnovativeAir and they responded immediately, they were on time for their appointment and passed on some great tips on how to maintain my HVAC system. Overall, I'm pleased by the work they have done and am happy to have supported a small family business. I will be calling them in the future for my HVAC maintenance and repairs!

My AC guy retired last year so I was looking for someone to take over.  I came in contact with Ralph through a referral and quickly knew he would be my new AC guy.  He is very knowledgeable and has been in the HVAC industry for an extremely long time.  Not everyone is lucky to find a company they can trust, if only more people knew about this small family business!

Ralph is awesome and quickly determined the root cause of my issue. His Nest PRO status is clearly well deserved. This is where I'll be taking all of my AC issues going forward. Super fast communication and timeliness onsite. Highly recommended!

Had a problem with installing my Nest Hello. Ralph was in contact almost right away and was easy to communicate with him since he did not mind texting. Great service and got the job done quickly.

If you're looking for an A/C company for install or maintenance, stop here. You found the right one. Innovative is a small family business and you can definitely feel all the personal attention and care that comes along with that territory. They're incredibly professional, kind, and fair.

In the summer, my ancient A/C unit went out and Martin came over the same day from the opposite side of the valley and fixed it with honesty. Other companies I had called out kept trying to sell me on a new unit, but Martin gave me a realistic timeline and prognosis for the unit. It lasted the summer and fall, luckily finally dying out in the winter when we didn't need it. I knew exactly who to call for a replacement.

Martin came out, took measurements, and sent my info in. My estimate arrived a few hours later and the price was incredibly fair. They scheduled me for an open slot just a few days later.

On install day, the team worked efficiently and respectfully. Once they were done, they cleaned up thoroughly around the house. My new A/C setup runs like a dream and I can't wait to put it through its paces this summer.

Give these guys your business. You will be super glad you did.

I called in to inquire information about a nest thermostat I tried installing.  I had a problem since the thermostat was set for cooling but blew hot air.  The gal who answered the phone was able to schedule her technician to come out just 2 hours after I called.  I am blown away by the service they provided.  The tech was able to fix my thermostat in just 15 minutes!  Awesome people, I wish there were more wonderful companies like this one.

Recently, the weather has been getting extremely cold out and my heater went out.  Ryan had installed my nest thermostat quite some time but had also mentioned that his company does air conditioning and heating as well.  I decided to give them a shot and called the company and they were very quick to get a technician out to diagnose the problem with my heating.  They sent Martin out to identify the problem and make repairs.  They replaced my capacitor and I was good to go.  Thankfully, my house has been a lot warmer.  The technicians from this company are always courteous and a pleasure to have out.

Very responsive to email and text. They came out while my wife was home and she felt very comfortable with the guy who arrived. I believe he was the owner. He knew exactly how to fix the issue with the Nest E thermostat and got our heat back on in no time. I would highly recommend Innovative as the default service for any nest related issues. He offered up some advice on the balancing our HVAC as well as giving my wife some info on other services they perform. Another great service by a fantastic local company. We will be using them again in the future.

Super disappointed after reading good reviews on Nest Installer page and other locations. I scheduled an appointment with Ralph in December, but had to cancel as I was flying out to Phoenix to meet him but my plans changed. Ralph was understanding and good with communications. A couple weeks later, I scheduled him to meet me there in January. The day before our appointment (as I'm getting on the plane) he tells me he has the flu and cannot make it. UGH great, well I understand, everyone gets sick.

So I schedule him again for two weeks out and my family is going to meet him there this time. Does he show up? No. Does he call or text? No. Also would say he texted the contact person and never did. Super disappointed and clearly has issues committing to customer appointments. After seeing the same feedback on Yelp from other customers I'm less shocked and just more disappointed.

After reading the owners non-sense response I hope you all find someone else to help you with hvac and nest. No apology, he blames me. I guess when he doesn’t call, doesn’t show up and breaks his word that’s my fault.

Here is the owners response to me:

Response from the owner
Sorry you're disappointed. We do not have issues committing to customers, just certain ones.

Update for 2024 - This guy is still awful, posted an emoji on my review. Clearly a super cool guy. I'd highly recommend NEVER doing business with them.

Someone installed my nest & it is blowing warm air instead of cooling. Ralph emailed me back and was trying to walk me thru switching a few wires until 11 at night. I had called 2 other companies prior that day and 1 texted & never responded back after asking if I had air & the other never called back after dispatcher said they could come out. Unfortunately I may need Ralph to actually come out because it seems like more then we could do via email, but customer service like this makes me want to use this company for all My AC needs. I need a affordable, reliable and responsive ac company that knows what they are doing & this company seems like the place. I am hoping I can get my AC up & running today. Thank you though for taking the extra time during your night off to try & help me.

I got an unexpected call from my nephew who was watching my cat while I was out of the state saying that the heating stopped working. Its not the call I wanted to hear. Ralph came out and helped me choose a replacement unit as mine was almost 22 years old. They were able to replace the unit the very next day and I've been stoked about the results of the new unit. They put me in contact with SRP and I got a huge (GIANT) rebate from having that specific model installed. Overall, I haven't had any issues and my electric bills have been significantly lower with the new unit. I highly recommend InnovativeAir because they are Veteran owned!