Landscaping reviews in Tempe, Arizona
-
I’ve had a very positive experience the two years I’ve been working with DBL. They have come in and drastically improved a community that I manage. Everything is blooming great, even in this record breaking heat. Grounds are well maintained. Irrigation is running and the system is being monitored. Staff is professional, knowledgeable, and courteous. I would recommend!
-
Appearances can be deceiving
I was part of a team that evaluated proposals from ten landscape companies to determine who we would select to take care of our condo community. DBL had a great website, came across as very professional, and their people all seemed nice, but what we experienced was quite different from what was promised!
- Their Director of Business Development (DBD) spent a considerable amount of time walking the property with us, discussing our issues and how we wanted our landscaping handled. He seemed very agreeable to our requests, including to gradually remove overcrowded plantings. I later learned that he did not provide a report or even speak to our Account Manager (AM) about what we had discussed, so it was all just a marketing ploy to get us to sign the contract, and nothing we discussed has been accomplished.
- Their website, proposal, agreement and DBD stated that they would plug all orphan emitters. When our Account Manager (AM) didn’t mention this, I asked him about it. He seemed surprised that we wanted that done, and told me that they only plug the emitters if a customer specifically asks for that to be done. After months of repeated requests from us and excuses from DBL they finally started to plug the orphan emitters, and it still took several more months before what should have been a week or two job was completed.
- Their website, proposal, agreement and DBD stated that they would install weather stations at all our controllers to automatically adjust the watering based on weather conditions, however, month after month they told us they had supplier problems, and nine months into the one year contract, they still haven’t installed any weather stations.
- Their website, proposal, agreement and DBD stated they would keep tree branches trimmed to at least 8’ above sidewalks. They have not done this, even after again agreeing to do it when we brought it up after six months of non-compliance.
- They do Sustainable Landscape Management (SLM), but they apparently think it stands for Skip Landscape Maintenance. Even a natural approach needs some trimming, but they are doing almost no trimming, even when plants are growing into and over other bushes. I personally like a natural approach, but this looks terrible!
UPDATE
After I gave the president of DBL a short tour of some of the worst areas, they trimmed the home where the access to the front door was blocked by a huge overgrown shrub, and also a large area where bushes were growing up into adjacent trees. However three months later they still have not trimmed the overgrown Lantana that have not been trimmed all summer. Residents are now trimming these themselves to correct the worst overgrown areas.
I sent the president a message over two months ago asking about getting the Lantana trimmed, and he never responded to me. He had also agreed to let me know what he discovered about why their care “did not reflect the standard of service they strive to deliver”. He has not done this. He said he was working on fixing things, and to “stay tuned”, but it has been total silence since then.
Worst of all, I am 77 years old and recently experienced a bad fall due to a Red Yucca leaf next to a sidewalk that had been allowed to grow to four feet long. The DBL president has also been tripped by a Red Yucca leaf, yet he had not emphasized to his crews the importance of trimming those leaves. Recently a neighbor who is 79 years old was walking on a sidewalk and was also tripped by one of these leaves and experienced significant injuries, so I trimmed the leaves in that area to keep anyone else from being injured.
I spoke to a friend whose condo community is also using DBL, and he said that like us, they found it took a massive effort to get DBL to do what they had agreed to do, and that they didn’t seem to want to trim anything, but were really good at making excuses about why it hadn’t been done, so I now know it is not just us.
I strongly recommend staying away from DBL Landscaping. -
Fué un placer contratar a Solera landscaping nuestros árboles lucen hermosos, gracias Miguel por tú servicio todo su personal muy atento.
-
Solera has serviced our property for over a year in Chandler and we have enjoyed the company. They are friendly and respectful when on site (always saying hi to the kids watching) and it’s easy to communicate with the owner. They were able to come up with unique fixes and solutions for some odd yard situations which we appreciate. Their pricing is fair and consistent, and they maintain the sprinkler system which was helpful.
-
Really great !
-
Great Service and price!
-
Impeccable services. Highly recommend. Also, affordable. Especially for those that have limited income. And HONEST!! I have tried other companies before Solera. No other company compares to them
-
Just today while I was speaking with a City of Tempe neighborhood inspector, he said the yard always looked well taken care of and manicured. Thank you Solera Landscapeing!
-
This is a great company to work with! Miguel and his team are very responsive and reliable! Highly recommend them!
-
Honestly, the best landscapers around! I worked with several others prior to finding Solera and once I found them I never turned back. They have done everything from clean-up, to regular maintenance, and they even brought my grass back to life! They are super reliable, great customer service, and pricing is great.
-
Absolutely incredible. Clear communication, setting of expectations. Showed up when they said they would. Was very reasonably priced. Will def use again.
-
Miguel and his team are amazing! So grateful for his expertise. He is super smart, kind, and on top of all our landscape and hardscape needs.
-
Such an amazing company doing some awesome work. Consistent and reliable, easy to connect with for questions or project ideas. Always happy to take care of what’s needed and in a super timely fashion. Couldn’t be happier with the service and quality.
Service: ~5k sqft yard, hedge, and weed abatement on a 13k sqft lot. -
Miguel and his crew were great to work with! Very thorough and professional, they arrived within an hour of reach out and I received a quote very quickly. Reasonable prices as well!! Thank you for the great service!
-
Quick and good quality job. They offer recurring maintenance at a reasonable price, but I just call them periodically since my yard doesn’t need much. They do a good job with it for whatever I ask and get me on their schedule quick.
-
Friendly, Fast and Efficient! Miguel was so easy to work with. I sent a couple pictures of my yard to obtain a quote, and had it back within minutes. Pricing is some of the best I’ve come across! His team left my yard the best it’s ever looked. I will absolutely use his services again, and will continue to refer friends his way. Thank you!!
-
Miguel and his team are excellent. I had a large tree on my property that was growing over a neighbor's house. A large limb split and I knew it was time to remove the whole tree before it caused any damage. Solera were able to come quickly and remove the tree without any incident. They not only cleaned my property, but also communicated with my neighbor and cleaned their property too. Fantastic customer service while going above and beyond what was asked. That's an easy 5 stars!
-
Solera Landscaping did a fantastic job! They were responsive, understood our needs, provided a great quote, and completed the job with quality and speed! I'm thrilled that my landscaping needs were met on such a tight turnaround, and I highly recommend Solera to anyone who is looking for a professional, quality job!
-
Solera Landscaping did an excellent job for us! Miguel answered our questions and provided useful information, even before we accepted their proposal. Our job involved replacing rock with artificial turf and replacing an irrigation system. The results look great! We recommend them for any similar project.
-
I had an absolutely impeccable experience with Solera Landscaping. From the moment I reached out, they impressed me—not only were they responsive, but they were able to come out and complete the job the same day I made the initial request. As a first-time customer, I wasn’t sure what to expect, but they exceeded every expectation.
They handled the cleanup thoroughly, and what truly stood out was their attention to detail. After finishing the main work, they went above and beyond by raking the decorative rocks in the yard to leave a clean, uniform look and even took the time to skim the pool to clear out any debris. It’s rare to find a company that cares this much about the final result.
I’ll definitely be using them again and recommending them to anyone who needs top-tier yard care. Truly outstanding service from start to finish. -
I reached out to Miguel while his crew was working on my neighbors yard. I took pictures and got a quote with minutes. Miguel had them service my yard right then. Super easy platform for quotes and payments. Yard looks great but honestly the crew were the best part. So friendly and cared about my needs/wants.