Electrical reviews in Little Rock, Arkansas

Gary Houston Electric provided outstanding service at an affordable price! Same day service and very fast and efficient. I would highly recommend and I will definitely use them for all future electrical needs.

Gary Houston did a great job on my electrical upgrades. The team was efficient, professional, and very customer focused. I appreciate their efforts to go above and beyond in good service.

We had a wonderful experience working with the team at Gary Houston Electric. Scheduling the work was easy and the quote for the service was prompt and on time. The guys were polite, professional and fun to work with. They exceeded our expectations. The work was executed precisely and with attention to specific details that were important to us. We will definitely be working with them in the future. Customer service was also excellent. Thank you to Melissa, Barret and Harrison!

Update: Jan 21. +2 stars.

These guys are in tune with the community, so I recommend them. Good communication, extremely fast service.

The company contacted me to clarify events based on this review, made adjustments, outlined the root cause, and drafted solutions to prevent further issues in the future.

Also, I just now realized that the 1st tech “couldn’t replicate” because there was no load on the system. The second tech actually asked me to apply a load to test the new main breaker. The main breaker fixed it.

An honest mistake through and through.

Prior events:
Here was how my interaction(s) went.

Although I can normally change breakers on my own, it was the main breaker that was overheating and causing electrical issues, so I had to call an electrician to disconnect service for the main breaker (city code).

The good: they got there fast and fixed my issue the same day. Excellent customer interactions in both cases.

The bad: I had to call them out twice; the first tech diagnosed other breakers other than the one I mentioned (main breaker overheating), the tech “couldn’t replicate” the issue. After I replaced those breakers the flickering power was still there and so was the overheating.

I had to call them out a second time and ask again to change the main overheating breaker. This time I stood there and watched to make sure that overheating breaker was changed.

The result was two bills for one problem.

During the process of a complete kitchen redo, it required the promptness, efficiency and professionalism of a good electrician. Gary Houston Electric Co was that, and came through on all aspects. They had to make three visits to our home throughout the process. Each time we had to work with a different electrician, but it was a seamless transition between the electricians as if it was handled by a single person. Each one was very kind, knowledgeable and more than happy to do everything and anything we needed done. They added electrical boxes (one was a last minute add while appliances were being installed and we figured out we needed one under the sink for the new dishwasher) changed out the colors of others, replaced fans, fixed a recessed light fixture and a chandelier whose wire had become exposed. They were a delight to work with. I will not hesitate to use them again for any and all of our electrical needs.

Timely, affordable, and did great work installing our Ring cameras. Also the first person I've ever hired that remembered to shut the backyard gate when they were finished. Its the little things.

Anderson and his colleague were very professional and efficient. They installed two new outlets: one from the electrical box and one from a switch. They completed the job in just 1.5 hours. However, there was an unexpected "apprentice fee" that was not mentioned over the phone. Service fee for first hour is $125 and $100 for following hours plus (apprentice fee $40 hourly ) plus taxes. Despite this, I would definitely recommend their services!

Gary Houston Electric was recommended to me by a long time customers of theirs. I have used a few different Electrical Contractors over the past several years, with average at best quality and service results. I have now used Gary Houston Electric on two separate occasions / issues. They are very simply the best. Very knowledgeable and professional field personal, incredible customer service with fair pricing. No need to look elsewhere.

I had a breaker that had shut of and wouldn't flip back on. I selected a small local business rather than a large chain corporation. My call was answered by a friendly and efficient human. My appointment was the next morning, which was sufficient for my non-emergent need. The electrician called first, was a bit early, and did a fantastic job. He inspected the entire breaker box to ensure non of the other circuits were problematic and entertained my questions as he worked. He replaced the damaged breaker quickly and was courteous throughout my service call. The price was fair and honest. I will use Gary Houston for all future electric service.

Called to have an electrician repair or reinstall the point of attachment (POA) to my house, I sent photo the door hanger Entergy left.

This service just requires finding a stud and drilling in the POA. Later finding out a handy man can do this as no wiring electrical work is involved.

I was billed over $600. I called to get an itemized receipt. I find out I was charged for materials unrelated to the work done and was sent a new invoice for $350 detailing 2.5 hours of work for $312, with the remaining balance related to materials.

I was not home during the service but checked my cameras to see the electrician arriving at 2:40pm and leaving at 3:20pm (40 minutes). I called again to see why I was being charged for 2.5 hours. Apparently it took 1hr 50min to retrieve the correct POA to install which is included in my bill.

Union contractor... what's not to love

Just find another contractor

Had what I needed

Excellent Customer Service

Gabe and Austin installed several new light fixtures and outlets for me. They did a great job! They were very courteous, polite, and arrived on time.

On time, super helpful and great communication. Highly recommend. Joshua and Hayden were excellent.

I've had Staley Electric out to my house three times in the past two months. Each time, they did a fantastic job and the pricing was reasonable. Gabe, Malachi, and Trey were all very pleasant knowledgeable, and professional. They are all three, great representatives of your company. Based on my three experiences, I can highly recommend Staley Electric.

Josh was very friendly accommodating and professional. He explained all the issues that he found completely and thoroughly. In my opinion she went above and beyond what I expected and I truly appreciate it his time and his opinions.

Staley Electric has never let us down! They arrive when they say they will, give a fair and clear estimate, and get the job done quickly and professionally. This morning, Cory was here bright and early to fix our backup generator after it went out during the storm. He was friendly, courteous, and took the time to explain each step of the repair. We really appreciate their reliability and great service.

Dustin, the technician, was absolutely the best. Fast, efficient, competent and very pleasant gentleman. I couldn’t be more satisfied with the service. Had 7 ceiling fixtures replaced, an outside 3 prong outlet for an RV installed, 24 light bulbs changed, inspection of outdoor non- functioning fans, etc. many hours of work done.

Austin and Josh were very professional & knowledgeable. I will definitely use them again.
I’ve used Staley twice and will be calling them back. Austin and Josh came both times and my wife and I were so pleased. Very respectful, professional and kind young men who knows there stuff. Staley Electric should be very proud to have them. I wish all contractors were like these young men. Thanks for a great job. God bless