Home Services reviews in Little Rock, Arkansas

4.5 based on 1715 reviews Back to the listing
    5

    My happy place to buy plants, great selection and prices!!

    4

    I haven't been here in a while. It was not that busy. We actually just came from the big box competitor down the street, who didn't have what we were looking for. We found it here. I was kind of surprised. The lady who worked the register was very nice and looked up some info for us.

    5

    Great Lowe's location! To begin with, I love home improvement stores. Lowe's and Home Depot are two of my favorite series, but Lowe's--Lowe's is definitely my favorite of the two. I am super excited that Lowe's opened this location in West Little Rock.

    And as far as Lowe's go, it IS an excellent store. It is well organized. The tools section is larger than in some other locations I've frequented. It is at the front, as usual, but the section is more spacious, and some smaller tools have even been relocated to their own aisle!

    The employees aren't constantly offering to help me, but they are readily available and super willing to help when asked. This is exactly the way it should be, IMHO.

    Previously, the closest location was on McCain in North Little Rock. This Lowe's is a very welcome addition, and definitely deserving of your patronage.

    4

    Great store to find your home needs when it comes to repair and making your house a home.

    5

    Way better than Standards. #awesome😊 Got the job ✔️

    4

    Less expensive than Home Depot but less customer service. They need to do inventory as their online says they have things but they were out.

    4

    It's new and shiny, shelves were pretty well front faced, inventory was fine for what I was looking for. Two items I saw that could be improved, the bits that I was looking for didn't have pricing on the shelf and employees were huddled around center aisle listening to music opposed to seeking out customers to help. It was nice to see another checkout lane open when it got crowded around the 1

    5

    This place has all you can ever need the new location here looks to have a better lay out of their inventory inside and outside

    1

    If I could give zero stars I would for this specific store, please go elsewhere for appliance purchases. This store is tragic to say the least and the staff are no help. We had the wrong appliance delivered twice and it took a week and a half to get the correct one after arguing with them multiple times. They kept saying it was our fault that the wrong one was being delivered, when it clearly was not. I will never blame their delivery people, but this store does not have it together. We did get money back luckily, but we had to fight tooth and nail to get that. Two work days had to be taken off and they don’t seem to understand that this is a problem when the mistakes kept happening, but they love to point fingers. Also to note the appliance that was finally ours was fully dented in the back, but we said forget it due to we had to tell them just to forget delivering it and we had to pick it up ourselves and the thing worked/you couldn’t see it. 0/10 recommend.

    4

    I have been spending a lot of time here lately. And it's grown on me. Recent home ownership has led me to visit this location quite frequently. So as far as the store organized. The staff? Well that's another story (depends on the individual staff member) I do like the brands and some of the deals Lowe's have. Always compare. I plan on continuing to shop here for things like home and garden. Light fixture and tools.

    5

    Product availability and employee knowledge is sometimes lacking. While they have a bigger selection than the smaller hardware stores, there’s something to be said for personalized customer service when you walk through the door. It saves so much time for the employee to take one directly to the products that one you’re looking for. I really like that about Ace Hardware.

    1

    Online order, wakked in entrance, the door for pickup is locked, went inside, tje older lady with blonde hair says " you need to go outside and to the right" I told her I did, the door is locked, she said " well just wait, someone will show up "

    5

    I loved my experience at Lowe’s! I wish I remembered the persons name that helped me because she saved me $350!!

    5

    Nice store, great prices and sales, military discount (you have to verify once on their site, then just use your telephone number)

    5

    Went right into store and found what I needed right away. First time ever in this particular Lowe's. It appeared well stocked and clean. The cashier upon checkout was very friendly and asked if we found everything we needed. Will gladly return when in that part of town if I need something home or yard related.

    5

    Good selection of plants, seeds, and bulbs. We got everything we needed to give our garden a good start.

    4

    Convenient, items in stock, clearance selections. My complaint is over the use of self checkout lanes over traditional cashiers. Coming into Lowe's you expect to buy items, sometimes large ones at that. Bring back real people!

    5

    I genuinely respect how our Lowe's honors our veterans throughout the year but the extra care they show during every holiday season is very much appreciated.

    4

    The only location with what I needed, so I guess it's the best stocked store in central Arkansas.

    5

    It's clean and new. Best of all, the staff is excited to help you (I went in the morning). They have all your supplies you'd need for DIY projects or fixing household problems. I even love that they put there plants on sale at the end of the season...Home Depot usually send their plants back to the company. Of coarse they can look up your purchases with the swipe of your card for easy returns.

    5

    I went in really late because the lady next door had water coming through her ceiling! Well me being old-fashioned and helping your neighbor like I'm supposed to! I realized that it was a big problem and tore her ceiling out and a plumber friend of mine found that the drain pipe that hooks up to the bathtub of the upstairs unit was undone and when the people upstairs were taking a bath and running the water up to the top, It was draining down into the wall and had been doing it for a while so immediately I tore the ceiling out and headed to Lowe's to get my supplies!

    When I got to Lowe's, even though they were about to close, as soon as I walked in I instantly got a hello welcome to Lowe's thank you for coming in! Well I needed drywall, drywall tape, mud, and sandpaper plus a little textured paint! I'm a novice DIY guy and went in knowing or should I say hoping I knew what I was doing and what I was looking for and while walking around the sheetrock section of Lowe's I had a young Lady who is an employee there approach me. She asked if she could be of any assistance, and it was like she was reading my mind because I couldn't find the drywall tape. I think she saw my look of being lost or confused but it wasn't her section so she wasn't sure where it was, but it didn't stop her from running and finding someone who was over that department to help me!

    The part that impresses me is not only did she come back with them, she listened and learned as I did and when it was over she helped me load up everything on a cart and get it to the front to be checked out! It was customer service at it's finest and that's every time I go into a Lowe's! Whether it's North Little Rock or Bowman I'm always greeted and I'm always helped and never once have I had to run around looking for someone to ask a question to! Everyone is so nice, friendly, and welcoming! If all stores were run like Lowe's, this world would be a lot better place! Lowe's has been so amazing that I haven't even been to home Depot because I don't think there's any way they can live up to my expectations now that I've had the experiences I've had at all the Lowe's locations near me! Sorry Home Depot but Lowe's hired and trained the right people with the right process and now I'm a customer for life!