Appliance Repair reviews in Buena Park, California

4.0 based on 106 reviews Back to the listing
    5

    We got same day appointment and service for Commercial Walk-in Cooler. Alex delivered us the exceptional services and customer care. Fantastic experience.

    5

    I couldn't have asked for a better experience. From start to finish, Igor and Appliance Repair USA were responsive, efficient, professional, and thorough. Scheduling was easy and they had availability in just a few days, and the day of the appointment Igor kept in touch about ETA and arrived when he'd promised to. He diagnosed and fixed a problem in our Whirlpool washer that we'd been trying to fix for years, and he replaced our Frigidaire icemaker that day, having communicated in advance about the model so he had the parts on hand. He followed up repeatedly to make sure everything was working to our satisfaction. I'd call on them again in a heartbeat!

    1

    I Recently contacted appliance repair USA. They then contacted me with an outsourced tech by the name of Max M & M handyman repair appliance that was a rip-off. He stole $443 for me, I didn't get any work done whatsoever and USA is ignoring my calls and when I do speak to them. They're very combative, argumentative and just Disrespectful, so to all the those out there, please be aware. Stay away run, don't do any business whatsoever with them and especially watch out for Max.

    5

    Had such a great experience with Appliance Repair USA! My oven was working on and off for quite some time and stopped working completely right before the holidays. I was desperate to find someone to get it fixed quickly, and was so happy that they sent a technician right away. Ivan was extremely professional & knowledgeable, found the root cause right away, and fixed my oven in literally no time!! He also shared some tips and tricks for the oven care. Excellent customer service, reasonable prices, highly recommend!

    5

    Kevin, the technician was on time first day & the day of repair/parts installation. He was knowledgeable to identify the area which caused leaking within 10 minutes from the time he arrived. He installed the new part professionally & got the job done swiftly.

    5

    Igor Z. was great, he looked at it and we talked about what the dryer needed and schedule the repair for the next day. In and out very fast, I would use/recommend them again.

    5

    Igor was very professional and provided great tips. We were charged $360 for labor and equipment for suspension rods.

    I would highly recommend this business to anyone.

    1

    I had a technician come out first of all he was supposed to be there between 11 and one and didn’t show up until 4 PM and then was upset with me that I was 10 minutes away from my house, but anyways he started working on the dryer to diagnose the issue, diagnose it as the door Ignition switch that went out and then wanted to charge me almost $600 to repair it. The part is $12 on Amazon and I repaired it myself less than five minutes as someone who knows nothing about dryers but just look stuff up on YouTube.

    5

    Andrew did a great job fixing our dryer. He was very professional, polite, neat and efficient. He communicated clearly about his arrival time and what needed to be repaired on the dryer. Price was fair and overall service and response time was great! Thank you!

    5

    My old Kenmore Refrigerator stopped working , I called Appliance Repair USA to check the problem, the company sent Mr Igor a very professional guy who showed up on time and diagnosed the problem within minutes fixed the problem. The refrigerator is working smoothly. I appreciate Mr. Igor great service. He deserves five stars.

    5

    I recently had the pleasure of experiencing outstanding service from the Appliance Repair USA team in Orange County, and I couldn't be more delighted.

    Their expertise in repairing my dryer and washer is truly commendable. The technician, Kevin exhibited a level of skill and professionalism that immediately put me at ease. Not only did he efficiently resolve the issue at hand, but he also took the time to explain the problems and provided valuable insights on maintenance.

    What truly stood out was the their commitment to customer satisfaction. From punctuality to the courteous demeanor, it's evident that they prioritize their customers. The transparency in their pricing further solidifies their reliability – no hidden fees or surprises, just fair and upfront costs.

    I am giving a 5 star with no doubt for them! If you're in need of efficient, reliable, and customer-focused appliance repair, look no further. I'm confident in saying they are and will always be my go-to choice, and I highly recommend them to anyone in Orange County.

    5

    Great work! Highly recommend. I had a five year old top load whirlpool washer that was diagnosed and repaired within two hours. Guaranteed to work like new with the new parts for 3-5 years. He also gave me some good advice to only fill top load washers halfway since the suspension arms will be too heavy if overloaded.

    5

    Excellent and respectful tech!!! This is the 4th time he’s come to our home and he has always promptly diagnosed our washer and or dryer and has kept our appliances running like they’re still new. I will always rely on Appliance Repair USA and Igor our tech

    5

    They are prompt and professional. I called and the service technician arrived within two hours which was a pleasant surprise. The technician was professional and efficient. He quickly diagnosed the problem and repaired my washer quickly. I was impressed by the technician’s efficiency and professionalism as he explained in detail the cause of the problem and the fix. I highly recommend this company for your appliance repair needs.

    5

    Igor was polite, on time, and diagnosed our issue quickly. The company is clear about their service charge (reasonable IMO) and policies. Everything was very transparent - no surprises, no upselling. Will happily use them in the future. Thanks again!

    5

    I had a washing machine that was making a loud banging noise during the spin cycle which was quite concerning. The consultation process was very professional and they explained that the suspension rods needed replacement. The team was punctual and worked efficiently to get the unit balanced and quiet again. I appreciated that they took the time to test the cycle before leaving to ensure the results were permanent.

    5

    The dryer in my rental unit stopped heating and I needed a fast service for my tenants. They scheduled a visit for the next morning and the technician provided a very honest evaluation of the heating element. The entire repair was handled with a high level of professionalism and the final invoice matched the initial estimate perfectly. It is hard to find reliable help these days so this was a great experience.

    5

    Our dishwasher had been leaking from the bottom and I couldn't figure out where it was coming from. The service call was handled well and the repairman found a small tear in the door seal that I had completely missed. He was very thorough with his inspection and even checked the drainage hose for potential clogs. The fix was simple but effective and I am happy with the outcome of the visit.

    5

    The control board on our microwave went dark and I wasn't sure if it was worth fixing or replacing. They gave me a realistic evaluation of the costs involved and helped me weigh my options during the service. I decided to go ahead with the repair and the parts were ordered and installed within two business days. It was a smooth process from start to finish and I would definitely use them again for other appliances.

    5

    I had a bit of a wait for my scheduled window but the office called to let me know the technician was running behind. Once he arrived he was very focused and got straight to work on my freezer which had a massive ice buildup. He cleared the drain line and gave me some tips on how to prevent it from happening again in the future. I really valued the extra advice and the professional attitude of the staff.

    5

    My range hood fan had stopped working and it was making cooking very difficult in my small kitchen. The service team was very responsive and handled the motor replacement with great care. They were careful not to scratch my stovetop and cleaned up the workspace after the installation was done. The results were exactly what I was looking for and the fan is now quieter than it was before.