General Contractor reviews in Burbank, California

There was a lot of confusion

Terrible service. No call back in a month.

The exterior coating and paint work was spot on. The house looks brand new.

Professional and courteous from start to finish. I couldn't be happier with the quality of the work and end result! A++

Just a phenomenal experience all the way around. When you really need someone you can trust to do the job correctly, this is the place to go

I am waiting for imitation grass that was instead to be repaired. They did a good job but I saw one spot that needs to be replaced

All the work was very professional and on time. I have used them on many projects and would recommend them to anyone.

My wife & I thought the guys that did the work on our house did a great job they were always on time stayed until the job was done it looks great thank you Mr & Mrs Michael Gearhart

This company is the BEST!! Their customer service is beyond anything I have experienced..Their work and workers are awesome..George the foreman, Gary salesman, Pauline, the best and Frank the GM is great..I could go on and on..Beautiful work!!THANK YOU ALL SO MUCH!!

Mr. Jerome Gardiner was very unprofessional when he came out to give an estimate of work we wanted done. Very rude at the end of his presentation when asked questions about getting other estimates. He was highly upset.
Won't be using this company.

We had our windows installed and the wrong screen was provided. Till this day they didn’t replaced it. But they were sure to cash in on my money before they liquidated their business.

I contracted them to restucco and paint the exterior of my home, their work was fine, but the warranty is null and void because it seems they are no longer in business.

360 Remodeling is a rip off. They quote a very high estimate without looking at what work needs to be done, and then give you a so-called discount. The discount is actually what it would cost to have the work done. So in essence, they are not giving a discount. Homeowners, please do your due diligence before hiring 360 Remodeling. I agree with the other person, very unprofessional.

Never returned calls, had to call numerous times, after 6 months paint was peeling on patio floor. Called over a month finally got someone to call back, came out took pics, said they will call me to fix. I had to call again and was told out of business, Poor, Poor customer service. Work was guarnteed to last but after 6 months closed??!!

What total time wasters! I was approached at an event and signed up to get a quote on a roof. Since I am in the market for a new roof, I thought they might be a good option, and the guy at the event was friendly. So I ask for the day off work to have the estimate done and I get a call today (the day prior) asking if I will be home. I say yes. They tell me that they see another name on the title of my house and will that person be there as well. I tell them no, that my Mom was my co-signer but isn't going to be at the house. They refuse to come out! I told them that I can show that I am the only one who pays the mortgage and she doesn't even live at the house. They still say they won't come out. What a total joke. Not one other company has asked for this. Then I go online and read the horrible reviews and am glad that they just saved me a whole lot of headache. If you are considering this company, I would say PASS!!

We hired 360 Remodeling to apply their 60 Elasto-ArmorCote® exterior coating to our house and to install a DuraCool patio cover. The sales rep, David Grams, came to our house and showed us a video of the exterior coating process and explained that before the exterior coating was applied to the house the wood would be refinished to remove all imperfections and stucco would be made to look like new. He also explained that the work would only take about 2 weeks or less.

What a joke. The company sent a crew of 3 guys to do the exterior wood work and stucco. They showed up after 10 AM every day that they worked and only came a couple of days a week. The job foreman, Lazaro, only came to the house once before work started. While they replaced several fascia boards and re stuccoed two sections of wall, the rest of the eaves and stucco had not been touched and looked terrible after the exterior coating had been applied. Only after I called the company did Lazaro come back to the house to check the work his crew had done. We had to have the crew back out 5 to 6 times before we got the quality of work that we were promised.

That was the good news. The worst part of our experience with 360 Remodeling came when it was time to install the patio cover. Two men came to install the patio cover after the exterior coating was applied the first time. The cover did not have much slope to it and no vertical supports were installed. When is rained we saw water pouring through the seams where the panels joined and along the edges where it was attached to the house. I called Lazaro and told him that the patio was leaking and I wanted to know when the city building inspector would be coming to look at the patio cover and he told me that 360 remodeling does not use city building inspectors because they are just a hassle. I told him that cities require building permits for major structural changes and that he needed to get one. He was not going to do it.

At this point we were already over a month into the work. Lazaro had his crew coming and going at random times and days. Work was left undone for long periods of time and Lazaro always had a convenient excuse. On multiple occasions I had to call the office and speak to the manager Frank about Lazaro or his crew. As my calls got more frequent Frank and Lazaro became more defensive and then combative. It all came to a head when I demanded the building permit.

Luckily we had used the HERO program to finance our project. I contacted the HERO Program and informed them that we were not happy with the company and that 360
Remodeling was not going to comply with our cities building codes. As it turns out they were not using the structural engineering plans that DuraCool supplied them.

After that Lazaro finally got a city permit and the inspector made them take down the patio cover to inspect the supports and pointed out to us that the patio needed to be attached to the frame and not the fascia board as Lazaro had done.

After a prolonged, half-assed attempt by 360 Remodeling to comply with the city inspector, 360 Remodeling finally gave up and we had to get a new contractor to finish the work. This was also after Frank threatened me on the phone.

Our new contractor, Sunlit Patios, installed the patio cover in 2 days all by himself even after removing all of the supports that 360 Remodeling left on our house and redoing the vertical support brackets which were not aligned with the house. The patio by Sunlit Patios looks great no thanks to 360 Remodeling.

More than I expected!!! Professionalism by the saleman Jerome and quality work by Martin and his crew. I had 18 windows done, the whole house. My house looks beautiful, brand new. I can't wait to get my gas and electricity bills. I know they're going to drop because all those cracks and gaps I had in my old windows are gone. My new windows are sealed, no more money going "out the window."

Thank you 360 Remodeling, for making my dream come true. I was close to giving up on my house because I could not find who could help me finance my roof. You have been a Bleassing. The job was done fast and very good work. My family and I are very greatful, and absolutely recommend your company for any home upgrade.

Laura

Never finished the gutters after installing a new roof. Francisco promised he'd come back to finish the gutters but never did. Also never received our warranty certificate. Don't waste your time with this company. Salesperson phone number is disabled. Company number no good. I think they finally closed.

I got all my windows re-done by 360 Remodeling. Very professional service, workers where extrmely efficient and fast. 8 windows done in just a few hours. Job is perfect no gaps windows work great. Lots of airplanes fly over the house no more noise from the inside. Well worth the investment.

My dad needed a new roof. The salesman was, of course, nice and thorough. He also sweet-talked my 71-year-old Dad into a very high-priced roof, and bamboozled him with average quality work. I would not recommend this company.