HVAC reviews in Burbank, California

Vigen's expertise shines through - I had a 25+ year old AC unit that just stopped working, and after another company failed to fix it, I called North Air. Vigen arrived at my condo and climbed a 3-story ladder to inspect the AC on the roof. He carefully evaluated the situation and made multiple trips to try and repair the machine, even replacing parts. His explanation of the issues (cracked cylinder and carbon monoxide leaks) was clear and transparent. Given his extensive experience, it's no surprise he determined a new unit was needed. Vigen and his team installed the new AC and I'm thoroughly satisfied. I'd definitely recommend North Air to my neighbors - they'll likely face similar problems soon.

We hired North Air to install our brand new Heating Ventilation and Air Conditioning (HVAC) system, thanks in large part to their seasoned installer, Vigen. While his name might be on your lips, it's worth clarifying that he's not a vegetarian – but we're sure he'd approve of the plant-based options at your local café.

Our 1950s-era home was in desperate need of air conditioning and a functioning furnace. We needed an entire system, including ducts, seven registers, two air returns, a thermostat, heat exchanger, forced air unit, and a new furnace – all installed without ripping out our existing hardwood floors. To make matters more complicated, the old non-functional furnace was wedged in our crawl space like a stubborn puzzle piece.

Vigen, with an impressive 30 years of experience under his belt, took charge of the project alongside two junior installers and one additional veteran installer. When we sought quotes from seven different companies, Vigen stood out for his clear explanations and competitive pricing. He provided a rough estimate on the first day and followed up with a formal quote the next morning – both of which matched our expectations.

What really impressed us was how Vigen's quote offered an even more efficient system at a slightly lower price point than the competition. His suggestion to include an attic exhaust fan, which added minimal cost to the overall estimate, seemed like a smart move. After all, an attic that gets up to 30 degrees hotter in direct sunlight is basically begging for some cooling relief – and this little addition made our home feel noticeably cooler even on scorching July days.

North Air managed to kick-start the installation schedule at a time that worked for us, which was no small feat. They also coordinated with an external electrical contractor we had brought in to upgrade our panel, showing flexibility when it came to working with third-party professionals. What's more, North Air has the capability to tackle their own electrical work and connect HVAC systems – but they were accommodating of our preference to use our own contractors.

The North Air team arrived prepared with an arsenal of extra parts and tools, ensuring they could handle any unexpected issues that arose during the job. When we had a particularly tricky problem – namely, removing the old furnace from our crawl space without damaging our hardwood floors – Vigen's team sprang into action. They employed their trusty cutting tools to precision-cut around the existing holes and access points, allowing them to safely extract the non-functional furnace.

Throughout the process, Vigen demonstrated exceptional knowledge, meeting with us a whopping six times beyond just the installation days. He took the time to explain complex aspects of the system, fielded over a dozen phone calls from our end, and always made himself available to answer our questions. He was remarkably consistent in his estimates and promptly addressed any issues that arose – qualities that have earned him a solid reputation as an outstanding managing installer.

We're thoroughly delighted with how North Air handled our new HVAC installation, and Vigen's expertise is undoubtedly the key factor behind their success.

Vigen handled our situation with professionalism from start to finish. Our old AC unit failed us right in the midst of a heatwave, but Vigen was prompt and fair about pricing a replacement Trane - we got quotes from multiple providers beforehand. The new equipment was installed within a short timeframe, and what's more, he did some extra work that came up during installation without charging extra.

The service provided by North Air Conditioning in Burbank was spot on - they swapped out our old AC for a new one without any fuss, completing the job quickly and efficiently. The price was fair too.

We showed up to a house reeking of smoke, no fire in sight but suspecting an electrical issue, so we called North Air that morning. Their guy Vigen arrived promptly and identified the problem on the spot. He patched it up temporarily to ensure our safety before returning with the right tools to fix it properly.

Vigen is top-notch - extremely knowledgeable, friendly, and genuinely nice. He kept me informed every step of the way and provided a clear estimate upfront. I'm thoroughly impressed with North Air's service!

Vigen installed a new HVAC system for us. Excellent work! The system operates flawlessly and is incredibly quiet. With years of experience and extensive technical expertise, Vigen demonstrated genuine interest in ensuring customer satisfaction. His commitment to standing behind his work made the experience exceptional. Working with him was a pleasure.

We switched from our old A/C unit to a new Trane heat pump and indoor air handler through North Air, recommended by our neighbor. They showed up on time and were super professional. Not only did they replace what we needed, but they also upgraded us to a more expensive thermostat without charging extra. We're really pleased with the work done!

I've been waiting for what felt like an eternity to get my AC fixed due to this sweltering LA heatwave. A friend tipped me off about North Air, saying they'd had their unit repaired and were thrilled with the service. Sure enough, they arrived within a few hours and got my AC up and running again. It's clear why I procrastinated on fixing it initially, but I'm glad I finally took action - North Air did an outstanding job and I'm extremely satisfied.

We had an old unit in our town home that wasn't working. North Air came out the following day and did a great job assessing it. They replaced the unit and the work turned out fantastic - budget and time estimates were spot on. Vigin was extremely helpful and professional throughout the process, making us feel confident in their expertise. We're very satisfied with the outcome and would definitely recommend them to others.

Vigen delivered on his promise, which is a rare feat in my experience. When our 36-year-old rooftop AC gave out over Labor Day weekend, Vigen came out on a holiday without extra charge and provided an estimate to fix it. My wife and I opted for a replacement instead, and he presented us with several options, but recommended one that was $2500 more than what my neighbors had paid for theirs. He explained that the AC units they bought were subpar and not comparable in quality to his suggested unit. Offering financing options made the purchase more manageable, which was a huge relief. I later spoke with my neighbors, who confessed regret over their initial purchase and wished they'd splurged like we did. Vigen stuck to his quoted price and completed the job flawlessly. The new unit is remarkably quiet and efficient, and we're confident it'll last us for years.

I got a slow leak from my old A/C air handler that eventually turned into a full-blown water gush coming out of it - all because the coils were filthy and needed to be replaced. The unit was ancient and had been neglected, which is why I called North Air in the first place. When I spoke with Vigen, he clearly knew his stuff and recommended replacing the whole thing since my old one was on its last legs due to age. Thankfully, the installation crew showed up quickly and efficiently. By 1 PM, I was good to go - I've got a functional A/C that's actually cooling properly now, which is a godsend considering the triple-digit weather we're experiencing in SoCal. The turnaround time was impressive.

Vigen from North Air showed up on time, behaved professionally, and explained things clearly so we could understand our issues with the house's heating system. We're happy to use them again in the future.

The North Air team delivered outstanding service, meeting our needs perfectly. Over the past decade, they've provided top-notch maintenance for our home's Trane equipment. Recently, they assessed our property and installed a new two-zone system, making all necessary adjustments to ensure seamless integration with our HVAC setup. The result is a noticeable improvement in comfort and energy efficiency - we're now saving on cooling and heating bills without sacrificing performance.

I recently purchased a Trane central AC from North Air. Vigen handled the installation with professionalism and courtesy. He was attentive to my needs and took the time to explain every step of the process. His punctuality on the day of installation was impressive, arriving exactly on schedule. He brought all necessary materials and got the job done efficiently. I'm confident in his work and look forward to recommending him when it's time for a furnace replacement.

NorthAir was my go-to choice for upgrading my air conditioning system. They sent a professional to assess my home, providing multiple quotes with varying price points and financing options. The team worked efficiently, completing the job in just three days. Throughout the process, all workers were courteous and respectful. Vigen, in particular, stood out as he supervised and performed complex tasks himself. He explained every step of the way, testing the system with me present and demonstrating its controls before leaving for good. Even a follow-up visit the next day to ensure everything was working properly sealed the deal – I'm thrilled with my new AC!

I needed a new HVAC system that was old enough to be replaced after decades of service. I received quotes from a few companies and chose North Air for the job. From the get-go, Vigen walked me through the available options and ensured my needs were prioritized throughout the process. He maintained excellent communication, started work on schedule every day as promised, and did a solid job. Vigen is one of those exceptional individuals who embodies integrity and ethics - I now trust him implicitly with my household's maintenance needs.

North Air replaced our old HVAC system and exceeded our expectations. Vigen coordinated with my general contractor, who was working on a simultaneous remodel, without any issues. The work was top-notch, the equipment is superior, and prices were reasonable. What really impressed us was the excellent customer service - it's clear that North Air values its clients. We've already recommended them to our neighbors, who also had an excellent experience with their new system. I have no hesitation in recommending North Air; they truly stand out from other companies in this field.

We're very satisfied with our experience with this company. A Trane AC unit was quickly installed just two days after scheduling an appointment. The technician showed excellent communication skills, a strong attention to detail, and worked diligently. We'll likely choose them for future projects.

We made the switch to a Heat Pump system and couldn't be happier with how it turned out thanks to North Air. The whole process was hassle-free and Vigen's team was great to work with - he was always easy to get in touch with. They did an amazing job converting our old AC/Gas furnace system to a 2-stage electric heat pump, which included replacing the ductwork, building a custom metal platform, new electrical and installing new registers. What really impressed us was how efficiently they coordinated the install on our roof - including coordinating with our roofer during the day of the installation. They even managed to get a structural engineer on short notice to sort out the permits. On top of all this, Vigen made sure we were informed about the huge rebate available for heat pumps from the city. The whole process felt seamless and thanks to North Air, it was definitely worth it!

We recently had two brand new Trane HVAC systems installed by Vigen and his team. They did a fantastic job - selecting the right units for our needs was seamless, thanks to Vigen's expertise. He's highly responsive, makes working with him a breeze, and genuinely knows his stuff. We'd wholeheartedly recommend him. Having had no issues with our new systems since last summer, they've performed flawlessly, keeping our home comfortable throughout the heat.

Vegan showed up on schedule and was extremely knowledgeable about his work. He efficiently identified the issue with our AC compressor and provided a fair price to fix it - no extra charge for refrigerant. The repair took only 20 minutes, which is impressive.