HVAC reviews in Burbank, California

4.9 based on 1003 reviews Back to the listing
    5

    Our central AC failed in the middle of summer, but Vigen stepped in to save the day. He arrived promptly, diagnosed a burned-out motor, and got it repaired at his shop. The whole process was impressive - same-day service, quick turnaround, and no hassle. What really impressed us was Vigen's exceptional customer service - he explained everything as he worked, was kind and professional, and had very reasonable prices. He even went above and beyond by coming back the next morning to reinstall the unit.

    5

    Vigen from North Air AC provides top-notch customer service and expert installation. He responds promptly to calls and arrives on schedule. With extensive knowledge of air conditioning and heat pumps, he approaches each job as a perfectionist. Throughout the process, he clearly explains what's happening, double-checks his work, and leaves the site spotless. Prices are reasonable, but it's his exceptional service that sets him apart. He recommended a Trane AC/heat pump unit, which I'm thoroughly satisfied with, and I would highly recommend North Air AC to anyone seeking reliable professionals.

    5

    My old HVAC condenser gave up the ghost right when it was needed most - the hottest week of July. I'd been set on a Trane brand system from the start, so I reached out to North Air and connected with Vigen. What followed was top-notch service. Vigen went above and beyond, always returning my calls within minutes as promised. The team at North Air accommodated my tight schedule and got the job done in just four hours - a 16 SEER Trane system that looked like it belonged there from the start. The installation was spotless and remarkably quick. I'm grateful for Vigen's professionalism, prompt arrival, and meticulous attention to detail. If you're looking for reliable hands, look no further.

    5

    North Air's technicians are top-notch, particularly Vigen, who consistently delivers exceptional workmanship. What stands out most is his genuine compassion for customers' needs. He takes the time to understand their concerns and prioritizes timely solutions. When my AC failed in sweltering heat, Vigen and his team sprang into action, replacing it as quickly as possible. I wholeheartedly endorse North Air - they're hands-down the best service provider I've ever used.

    5

    We had a heater problem and called multiple repair services, but we got nowhere. We wasted hundreds of dollars on servicemen coming in and out of our home for days. Then we were referred to North Air.

    Vigen came over and quickly figured out the issue. He ordered the replacement part and explained everything he was doing. The fix took just an hour, and the price was fair - no extra charges or hassle. Vigen is reliable, trustworthy, and knowledgeable. His professionalism is spot on. If you need heater repair, I highly recommend him to anyone who wants a job done right.

    5

    Vigen and his team at North Air did an excellent job replacing our AC unit. The cost was fair considering the quality of service received. Vigen explained the process in detail, worked within my budget, and even responded to our follow-up questions. It's clear they take pride in their work, which is refreshing. I have no hesitation in recommending this company for future HVAC needs.

    5

    I stumbled upon North Air through a local community group referral and they didn't let me down. Initially, they showed up to give my place a preseason checkup after getting a massive repair estimate from my home warranty company. I appreciated Vigen's expert insight and his pricing was spot on. Since then, North Air has become my go-to for all HVAC needs. When my furnace went out, Vigen fixed it ASAP. He's given me solid advice over the years, impressing me with his knowledge of old and new systems alike.

    5

    Vigen at North Air recently installed my new air conditioning system, which exceeded my expectations. Having worked with other HVAC companies beforehand, I wanted to get a second opinion on the best option. Vigen stood out as the most straightforward and honest person. He thoroughly explained the pros and cons of various AC systems, including those promoted by his competitors. Choosing North Air turned out to be a good decision.

    Installing the new system was a significant undertaking due to my condominium building's poor design constraints. However, Vigen and his team completed it in one day. The benefits he mentioned about this particular AC unit have proven accurate. I also appreciate that Vigen is easily reachable via phone or text and responds promptly. He's a reliable and trustworthy individual. Based on my experience, I would not hesitate to recommend him for any HVAC needs.

    5

    Prompt, knowledgeable, and quick, Vigen arrived when we needed him most - our AC had stopped working just as we were about to leave town. He explained the issue clearly and provided a solid plan for both immediate fixes and long-term maintenance. His extensive experience shines through in his communication style, giving me confidence that I'm finding a reliable partner who will meet my needs moving forward. Overall, I'm thoroughly satisfied with the service and won't hesitate to call Vigen again - he's earned our trust.

    5

    North Air is top-notch when it comes to Trane dealerships. We were looking for a Trane HVAC system and did our research, eventually choosing North Air due to their excellent customer service and attention to detail. Vigen, the owner, has extensive industry experience and provides honest answers to your questions. He's not pushy and backs up his recommendations with genuine product knowledge. His team was professional on installation day, double-checking everything to ensure it was working properly. I'd highly recommend Vigen and North Air to anyone seeking a new HVAC system or requiring service – they're experts in their field.

    5

    Vigen and his team installed a new Trane HVAC system in one day, which required a tricky crane maneuver for the condenser unit. They embodied professionalism through their commitment, approachability, reliability, and expertise. This experience left me feeling at ease with North Air handling my heating and air needs. I wholeheartedly recommend them, giving them my 100% endorsement.

    5

    North Air is phenomenal! They've been our top choice for HVAC services for over a decade. Vigen went above and beyond when our AC condenser suddenly stopped working last night - we were frantic with a 6-month-old baby at home and temperatures soaring. He arrived promptly this morning, diagnosed the issue quickly (starter had failed), and had the correct part on hand to fix it instantly. The service was efficient and cost-effective, and Vigen's exceptional professionalism, courtesy, and expertise made the experience seamless. I highly recommend North Air - we'll definitely be calling them again in the future!

    5

    Vigen consistently delivers quality work for my HVAC issues, arriving quickly even on short notice. His reliability is impressive and his pricing is fair. Although he didn't install my current AC system, if I ever need a replacement, he's the go-to person. His diagnostic skills are spot-on and his fixing abilities are always effective, making him an ideal choice for any HVAC needs.

    5

    Same-day service from Vigen was spot on - he knew his stuff, was super tidy, and priced it right without trying to shove extra work down my throat. He's a great guy, too. I'll be back and recommend him around.

    5

    I recently had a new variable speed Trane heat pump and condenser installed by North Air, and overall, they did an excellent job. From their initial home visit to the estimate, through to the installation itself, the technicians were efficient, courteous, and professional. Even with a challenging setup due to limited space, they handled it with ease. My queries were thoroughly answered, and I'm thrilled with the results. North Air truly delivered on their promise of top-notch service - I have no hesitation in recommending them.

    5

    Vigen and his team executed the installation of our new Heat Pump/HVAC system flawlessly. Timing was crucial, as they completed it just in time for us to move into our new place before Christmas. A thoughtful gesture followed, with Vigen bringing over a meal from his homeland the next day, recognizing we were too exhausted to cook ourselves. Their professionalism and reliability are notable assets.

    5

    North Air Tech showed up on time and was refreshingly upfront about their work. They did exactly what they said they'd do, offering helpful advice along the way.

    5

    I had a leaky air conditioner that needed fixing, and North Air came to the rescue within half an hour. Since I recently moved to Burbank, this was my first time using their services. The online reviews on Yelp and Google were spot on - Vigen showed up promptly and efficiently.

    He's a friendly guy who focuses on finding solutions that balance cost-effectiveness with effectiveness. Plus, he replaced my old air intake vent, which was tricky to open and clean, with a new one that's easy to access and maintain. I even took a photo of the new installation - see attached. Overall, North Air does their job well and I'm satisfied.

    5

    North Air (Vigen and his team) excelled by installing new HVAC during a sweltering heatwave. Their coordination was seamless, the staff was warm and efficient, and it's clear they're seasoned professionals.

    5

    North Air was spot on! Vigen arrived right on schedule and delivered top-notch work on a major repair job. They upgraded our outdated system to modern standards without breaking the bank. The crew worked around city inspectors to minimize power outages, ensuring we didn't lose electricity for too long. Vigen kept us in the loop with clear estimates, sticking to his word. I'd highly recommend North Air - they get it right!

    5

    I recently got my central AC replaced after it was last worked on by North Air back in 1999 - they previously installed a new furnace that replaced the original unit, too. The work was efficient and quick; three technicians showed up and finished the job within three hours, without taking over my whole day. Overall, I'm pleased with the service.