HVAC reviews in Burbank, California

4.9 based on 1003 reviews Back to the listing
    5

    We were sent Vigen's way by a friend and we weren't let down - everything was done right from the start! He responded quickly and got it all fixed that day, even had to leave for a part and came back promptly. We needed AC sorted ASAP with the heat on but he didn't try to take advantage of us. He showed up when promised, did a great job, and even threw in a new air filter. The quality was top-notch at a fair price. What impressed us most was his keen eye for spotting issues caused by our previous installers - we've had him come back to fix those problems.

    5

    North Air successfully replaced my two outdoor heat pumps and fan-coil units indoors, despite a challenging location due to closely spaced houses in our neighborhood. Limited access made the job harder, but they used a crane to tackle it. The team did an excellent job, and I'm extremely satisfied with the outcome.

    5

    Vigen and his team at North Air are top-notch. We had a critical issue with our old HVAC/Heat Pump unit that needed immediate attention, and Vigen got us the best system for our home quickly and efficiently. His team also upgraded our electrical panel to handle the new system's increased power requirements, uncovering some hidden issues we were unaware of, which they promptly addressed. Since installation, we've called Vigen a couple of times for maintenance check-ups, and he's always been extremely helpful, addressing all our concerns and ensuring everything runs smoothly. We'll definitely be returning to North Air in the future and would highly recommend them to anyone.

    5

    They delivered fast and did a great job with a pro attitude - will definitely be recommending them.

    5

    The technician showed up right on schedule, got the job done efficiently, and left nothing out of place - my heating/cooling system is now working flawlessly.

    5

    Called them for a furnace fix, got it done quickly. Heating's working again, really happy with the service.

    5

    The team delivered excellent service, quickly resolving my heating problem with impressive professionalism and a high level of efficiency.

    5

    We were pleasantly surprised by their thorough approach to HVAC maintenance, resulting in improved efficiency and lower energy bills.

    5

    The technician repaired the leak in my air conditioning unit, restoring its cooling function. Good work at a fair price.

    5

    The technician diagnosed the problem right away - a faulty circuit board was the cause of the issue. He swapped it out and got the heater up and running promptly.

    5

    The technician thoroughly inspected my AC and replaced the old fan motor. My system now runs flawlessly, keeping my home at a comfortable temperature once more.

    5

    They fixed my air con unit, did a great job cleaning and adjusting it, now the air feels cleaner when I'm in the house.

    5

    The technician fixed my AC quickly and effectively, leaving a positive impression. Highly recommended for their prompt service and professionalism.

    5

    The technician showed up right on schedule and fixed my heating system efficiently. Exceptional service - would definitely use again.

    5

    Great experience with this company.

    2

    This branch lacks enthusiasm for new customers.

    5

    The staff member consistently delivers exceptional customer service with a high level of professionalism.

    5

    Great service overall, standout was the manager who exceeded expectations with their professionalism and attention to detail.

    5

    I've always had excellent service from these guys - they're fast, knowledgeable, and get you in and out quickly. Honestly, this location stands out as top-notch; I'm consistently impressed with their efficiency and staff expertise.

    5

    Thanked Andy for his expertise and assistance in getting our business off the ground, citing excellent value - a great resource that should be explored.

    1

    Disappointing experience with their customer service. They claimed over the phone that spare parts for York models range from $1,100 to $1,500, and were able to retrieve the serial number and model info from me. However, when I placed my order, the price ended up being more than twice as high. It's puzzling why they wouldn't disclose this upfront. To make a purchase, they require a customer account with them - it feels like a ploy to get you locked in. The staff comes across as rude and uncooperative.