Plumbing reviews in Cerritos, California

4.8 based on 408 reviews Back to the listing
    5

    The tech Mike Cox that installed our water leak detector was very profesional. No leaks good job looks great. Thank you.

    5

    Mike is awesome! He is knowledgeable, thorough, took the time to explain everything, and did a great job with all 3 installations. He made sure everything was working perfectly, and it is very apparent how much he cares about the quality of the work. Van was also extremely professional and informative when scheduling the work and explaining the system to us. I was really impressed and highly recommend!

    5

    Definitely recommend giving these guys a call if you ever need anything. My water heater gave out and they came the very same day to fix it. I spoke to Van who was super sweet and helpful and Frank came and replaced my water heater and was great!

    5

    Frank Jones was wonderful, kind, informative and knowledgeable. He explained everything clearly and made valid suggestions. Referred Frank to my neighbor also. Her friend saw the truck and called in. Frank is now at her house.

    5

    Mike was a great technician, he was kind, honest, and knowledgeable. Very happy with his work of installing a new water shut off system!

    5

    Frank was super knowledgeable explained to me the importance of the maintenance. Also took the time to ensure the hot water was coming out and even helped notice a concern about my kitchen faucet. Appreciate Franks work today!

    5

    ⭐️⭐️⭐️⭐️⭐️
    I had a great experience with Frank from Benjamin Franklin Plumbing. He installed a Moen fixture for me and did an excellent job. Frank was professional, knowledgeable, and made sure everything was working perfectly before he left. He explained the installation clearly and took the time to answer my questions. The quality of his work really stood out, and I appreciate how efficient and courteous he was. I would definitely recommend Frank and Benjamin Franklin Plumbing to anyone in need of reliable plumbing service.

    5

    Frank did a great job! He was so fast and very friendly. I love my new water filtration system. I highly recommend this company!

    5

    From the initial inspection to completing the installation, Benjamin Franklin was an excellent company to work with. All questions of the work involved and procedures were answered professionally with understanding. Stacy, the owner and Frank the installer, worked well together. I would definitely have them back for other plumbing needs.

    5

    Jesse is a great worker, quick and highly knowledgeable. I am highly satisfied with his work

    5

    I first met Van Castaneda when she stoped by the Farmers Insurance Agency I work for. She spoke with us about how Benjamin Franklin Plumbing has helped customers all over LA & OC with installing the Moen Water Leak Detection system. To this date, her company has helped close to 50 of my clients get the device outfitted properly. They have also been super quick to get us everything we need in a timely matter. If you ever need help with Moen devices, or any other plumbing jobs, Benjamin Franklin Plumbing is your go to plumbing contractor!

    5

    I honestly can’t say enough about how incredible this company is! Stacy and Van were so great to work with when our HOA had a sewer line break that also required the demolition and reconstruction of concrete steps. With their expert knowledge, great pricing, and genuine care for the quality of the work, they are truly unmatched. I will not work with anyone else in the future.

    5

    I want to say that Frank was excellent all around, arrived ahead of schedule and was very respectful of our house.

    We had a problem that had been nagging us for nearly a year, and he was able to not only diagnose, but correct the issues within 20 minutes!

    Not only that, but he also was able to offer me some advice around our water heater that he picked up just in conversation. I would absolutely recommend Frank in the team for any of your plumbing needs.

    5

    Mike from Benjamin Franklin Plumbing was wonderful. He showed up on time, was super personable, and talked to me like a human — not like I should already know the names of a thousand pipes and valves. He broke down every part and process so I could actually understand what was happening, and never tried to upsell or pressure me into anything.

    He pointed out what fixtures actually needed attention, gave smart recommendations for the future, and shared tips to prevent plumbing problems before they happen — which honestly saved me money and stress.

    If every service pro worked the way Mike does, the world would be way less chaotic. Highly recommend — ask for him by name. 💧🔥

    4

    Mike Cox was a nice fellow. He explained everything, he was on time, he worked efficiently. The price was way over the top. $3000 +
    but company willing to work with me .
    copper pipes are beautiful!

    5

    Great Job, High Quality and Reasonable price. I am very happy! My gas meter was sticking out in the middle of sideway that makes me hard to get my trash bin tout for trash days. Installer Frank helped move my gas meter closer to the wall, so my trash bin can go out easily!

    5

    Had a wonderful experience! Frank Jones was my tech. He worked quickly, efficiently, communicated clearly and was just all around wonderful.

    This is my second time working with Benjamin Franklin Plumbing and they’ve been nothing but wonderful. Clear communication start to finish. Will come back to them for all of my plumbing needs.

    Thank you Frank and thank you Benjamin Franklin Plumbing!

    5

    Had a water main line leak after the city was doing their routine flushing.

    Had several companies bid for our project, but Stacy (owner) definitely stood out as an honest, knowledgeable business owner with good follow through (which was really important to me and my husband).

    The technicians who came for the job (Frank and Frankie) were courteous and great. They kept us up to date on what was happening and what to expect. Both stand up people.

    Highly recommend working with this company. Hard to find honest companies to work with nowadays. Happy to say we found one!

    5

    From the first communication with Van Castaneda, who scheduled the initial install of the Moen leak detection system, to our friendly and experienced plumber, Mike Cox who showed up with a smile on his face and lots of expertise, we had a 5 star experience! They really care! Mike not only installed the that system perfectly, but wanted to make sure that I get the help I needed to set up the app with Moen. We liked his work so much that we ended up scheduling him to replace our old hot water heater. He works so efficiently and is so conscientious to every little detail, from the install to the cleanup, it’s worth every penny! Highly recommend Benjamin Franklin plumbing of Long Beach and specifically Mike and Van who really care about their clients. What a breath of fresh air ( haha) when it comes to to your plumbing needs!

    5

    Frank Jones was an amazing plumber. He came to my residence at the scheduled time and put in my Flo by Moen automatic shut off and water detection leak valve. He explained everything to me carefully. He was prompt, courteous, knowledgeable, friendly, reassuring, professional, and was patient with my many questions. He even helped me with setting up the WiFI. Top shelf rating. Could not be many happier!

    5

    Benjamin Franklin Plumbing was the company that came highly recommended from my friend of over 15 years. Unfortunately, i needed to have my main sewer line replaced.

    I received a phone call from the owner, who is a United States Marine Corps Veteran and we spoke for over 20 minutes about my plumbing issue.

    A couple of days later, he sent one of his employees to my home and used a camera to confirm my sewer line problem. After that was done, I received call from the owner and we spoke about my sewer problem and he gave me a quote for my sewer line replacement.

    The day of the sewer line replacement, I met Master Plumber Frank Jones, who was in charge of the job. Frank was very professional, personable and kept me updated as the day went on. The entire job took approximately 8 hours......WOW!!!

    I met the owner at my home, during the sewer line replacement and he made sure he let me know on the issues that they encountered.

    I am 100% satisfied with the AMAZING job Benjamin Franklin Plumbing and Frank Jones did at home.

    I recommend Benjamin Franklin Plumbing for all your plumbing needs!!