Plumbing reviews in Cerritos, California
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Our technician Michael was very good. Knowledgeable, polite, clean and thorough. A great young man. He addressed and solved our issue quickly.
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Drain Guys continues to be my 1st call for plumbing services. Every time we call for service related to the properties we manage they are on time and do a great job. Their rates are also competitive. Our tenants always have good feedback when the job is complete.
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Eddie, the drain guy, is very professional and had done a super job for us. His work is very efficient and clean. He definitely has earned our votes for plumbing work in the future.
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Our water heater was rusting and losing water rapidly. We found this company on Thumbtack. They were
Very quick to respond. They were very detail oriented and gave us pros and cons on everything. pricing wad fair.
It was a great experience. They were On time and finished quickly.
HIGHLY RECOMMEND.. -
My experience with The Drain Guys was excellent. I received professional and friendly customer service from both the office support and field staff. The plumbing technician assigned to my service order proved himself to be skilled, knowledgeable, and thorough in the assessment and resolution of my service needs.
I will be utilizing The Drain Guys for any and all of my future plumbing situations and highly and gladly recommend them! -
I have used the Drain Guys services on several occasions. The technician in the past and present was on time, honest, and very professional. Their prices were fair.
In the past, at one of my properties, I had a blockage in the pipes from a tree root. Everything was explained to me by the technician. An email was sent with a video showing the blockage(no extra charge), and I was given a reasonable quote. I acquired their services , no regrets.
Presently, I requested services (at another property ) concerning knocking sounds in my pipes. The technician diagnosed the problem as the water pressure valve being defective. He thoroughly explained why he knew that was the problem and how much he would charge to correct the problem. I did not use the Drain Guys services because I recently had the house renovated, I felt it was my contractor’s responsibility to correct the problem.
I will definitely use the Drain Guys for any future plumbing problems .
A very satisfied customer!
Margaret M. -
Called the drain guys for clogged toilets all throughout my house 3 toilets in total and they arrived within 30 minutes of my call. Plumber Jose arrived very professional clean easy going. He evaluated the problem and fixed it quickly and priced reasonably. I am always skeptical of plumbers but Jose put those doubts away and finally found a company can trust. I will call Drain Guys in the future for all my plumbing needs. Highly Recommend!
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This is my 5th time using Eddie and his team! Michael was professional and did a great job with the install. I don't know if you have a go to plumber but you should reach out to Drain Guys if you don't
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We had a plumbing emergency and The Drain Guys was the only place we could get a live person to answer on a Saturday. Our insurance company could find us a plumber so we called The Drain Guys because we were so pleased with their service in the past.
Michael and Edwin came out to the house and were very friendly, polite, knowledgeable, patient with us and professional. We highly recommend them.
Paul S. -
We contacted The Drain Guys due to a clogged kitchen sink waste line. They responded quickly and in a couple of hours their plumber, Steve Hernandez, was under the house to investigate. Not only had our kitchen waste line failed, but the inspection found that the entire main waste line (original cast iron) had cracked, rusted and failed. Steve and his team quickly assessed the scope of the work that needed be done and gave us a written cost estimate and schedule. Steve and his team were amazing, and completed demo and replacement with a new waste line system in record time, and on budget. Steve was especially professional and supportive to our family during the project. I highly recommend The Drain Guys and thank them for the amazing service.
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After trying for an hour just for someone to answer the phone from another plumbing company, I call the Drain Guys. Quickly my call was answered and the scheduler was very pleasant. Short window of time was scheduled for the next day. Cameron texted that he was on his way, EARLY!!! Cameron was super. So professional and very nice. He problem solved the issues and even spoke to my husband over the phone since he was not home at the time. Great experience. We will use this company again and for anyone reading this, you should too, you won't be disappointed. Thank you again Cameron.
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The Drain Guys can always be counted on to give great service. My recent repair was minor. The technician offered two solutions and said he would do the most economical first. That solution was exactly what we needed and worked! I really appreciated it! Thanks!
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I have used The Drain Guys for several years. I cannot speak highly enough of the service I have received. Ed takes the time to explain everything so I understand and the prices are VERY reasonable. He has the most respectful employees.
If you need a plumber - believe me The Drain Guys are the real deal.
Ed and Shavon are the best! -
These guys are honest, reliable and provide great value in all services provided. They aren't pushy, they aren't sells men, they honestly help fix the problem occurring and will offer other services that may be needed in the future. I have dealt with multiple plumbers in the past. The Drain Guys are the best. I actually sent a group text to all of my home owning peers to call them for all plumbing needs. I recommend them to everyone in need of a plumber. Last services provided saved me $100's. Just a happy customer after multiple service calls.
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My service tech Jose was personable, professional thorough and fast. Great experience!
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Michael with The Drain Guys Plumbing was great. I had a backup in my sewer line. He came to snake it out. The blockage was major. I ended up having to hydro jet the whole line. He was very professional and able to communicate well the problem and why the service was necessary.
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Hello, I called the drain guys Plubing to resolve an issue with my toilet which was backing up. Unfortunately it was not an easy task. I ended up having to hydro jet the system to get the issue sorted. Eddie who is the lead Tech has been amazing to deal with. The professionalism and customer attention has been wonderful. He has been assisting me in speaking to the landlord about potential setbacks for the space I’m renting for my business. I highly recommend The drain guys!
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Michael was excellent. The team were able to get was on their schedule the same day witching 2 hrs of my call. We had a main-line backup and had all of our family out for the weekend so sewer was essential. Michael provided a rundown of what he would do prior to beginning any work. He cleared the line and provided a camera run to show the condition of line and after determined we would hydrojet it as well. He left and came back within the hour to complete the service. Completed it, did another camera run to show the difference. He sent me photos and the price was very reasonable. I would use them again without a doubt. Thanks Michael
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The Drain Guys provided me with excellent customer service. Very professional and provides you with options of how your repairs can be repaired as well as options of how to pay. I will be using Drain Guys again as well as recommending them to my friends. It is hard to find a good and reliable plumber Thank you again Drain Guys (Eddie). Thank you
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The response from the Drain guys was amazing in an emergency. Eddie was thorough and quickly found the source of the leak. Did a really great job fixing the problem, presenting me with all the options and took the time to propose future measures to protect my home. Thank you Eddie and the Drain guys for your professionalism !!!
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The plumber named Roger was kind, patient and thorough. He did a great job and was very efficient and cognizant of my time.