All reviews for Shaw's Home Comfort

We called one of the bigger local HVAC companies that heavily advertises on the radio. The issue was no cold air. The repair estimate was well over $8000 with replacement units between $12-24,000. I figured we better call at least one other company to get a comparison. Rae from Shaw’s Home Comfort came out. She was so knowledgeable, professional, and helpful. It’s almost too good to be true but the end result was a successful repair, maintenance and a maintenance plan for under $2,500! We are so thankful that we called them!

they came promptly on a saturday same charge as any other day will definitely use them again we will recommend them to friend and family Great job Shawn home comfort

Very professional from the 1st phone call to the tech that came. Great communication. Mr Vang was so personable as knowledgeable, explaining everything that he did! AAAA+++

Got the job done quick. Very friendly and explained everything well.

Extremely polite. Seemed like he knew what he was doing. Kept everything clean. Great Job

Matt was very professional and knowledgeable. He was friendly and courteous. He took on a challenge of fixing aged, malfunctioning commercial AC system. At the end of the day, he came through and got the system working. He also made recommendations for future maintenance. I would highly recommend Matt with Shaw Home Comfort.

Matt and his partner were very professional, courteous and knowledgable. They explained what they were doing and ways to improve my system without over zealous sales tactics. Thank you For a job well done.

Sean

Patrick was great and explained the whole process with diagnosing the issue with my unit. He’s respectful and made sure to put covers over his shoes each time he went inside the home.
-Rocky

Say Vang was pleasant. We needed a service and he took care of us. He was very informative in our service. We appreciate your help!

I have been very pleased with the service I've received from Shaw for almost a year now. The techs have all been kind, helpful, and knowledgeable. My recent experience with Matt was top-notch. Scheduling is prompt and easy and follow-up has been great. Highly recommend!

So far I’m very satisfied with Shaw’s. Both secretaries were helpful on the phone. They sent out a consultant the next morning from when I called to give a quote on a new unit. Victor was also very helpful and professional, patiently answering all of our questions. He wasn’t pushy at all as you might expect from a sales rep, but instead helped us put together the best package for our needs. Also, Shaw’s was able to schedule our installation for the next day, which is critical in 110 degree summer heat. Thanks so much Victor, and everyone who helped us so kindly at Shaw’s!

Office staff and technicians are always professional and very friendly. Prices are very fair. The tech was early, thorough, and very friendly. Even after being told I would soon need a new unit, I was pleased they always take very good care of me and will continue to do so.
Rae is amazing!

I tip my hat to Shaw's Home Comfort for all the work that they did on making sure that through this heat wave. I was taking care of they gave me the best price possible they showed they cared they did it right away the next day. I went with other air conditioning places that only offered very minimal on warranties. Shaw's home comfort offered me the full warranty had a great price. I appreciate their hard work from the ladies in the office to the service tech that came out and gave me a price to the one that installed it to the one that came and took a look at it. I applaud you all. I give you nothing but 10 Stars you guys are amazing company and have such an amazing crew working for you guys thank you so much. You have showed excellent customer service.
Best regards
Veronica Rendon

Such great customer service. From the initial phone call to the communication in between. We had initially contacted another company that was not helpful, and Shaw’s literally saved the day after us being without hot water for over a week. It is nice that they send a picture and bio of the tech that comes out so you know exactly who to expect. Love this company.

They were very quick to respond and provided top notch service. They are my go to for not only my clients, but personal residence. Thank you for your great service!

Excellent service by Aaron and Matt from Shaw’s Home Comfort! They were able to fix my AC without having to replace the whole thing which was so nice and saved me a lot of money. They were courteous, professional, very thorough, and cleaned up everything as if they were never there. I will definitely remain a loyal customer and would recommend them to a friend.

They were the only that let me schedule an appointment. Peter was knowledgeable of what the job was. explained everything step by step and how things doing going. he knew he helped me out with what needs needed to be done I recommend him to everybody

Fantastic service. They had someone come out within three days, and the problem was solved in fifteen minutes. Peter was extremely professional and helpful. I've tried a lot of different plumbers, but this is the company I will call again next time and recommend to my friends.

Absolutely great service. The tech was very polite very professional and took care of business.

Every person I spoke to was very knowledgeable and friendly. Rae was our technician and she was amazing. She definitely knows her stuff and really educated me on the system and all of my options. I have had some bad experiences in the past with other companies and it is so nice to find a company and a technician that I can trust. Now I have some decisions to make but whatever I decide to do will definitely be with your company !

I would recommend Shaw’s home comfort. Scheduling was fast and efficient. They let you know when the tech is on the way and who the technician is, including a photo, so recognize them at your door when they arrive. The job was done efficiently and the technician cleaned up after himself.