HVAC reviews in Downey, California

4.9 based on 378 reviews Back to the listing
    1

    I won't be using this company again after being met with an appalling attitude and subpar workmanship. The treatment I received was unacceptable, making me advise others to steer clear of them.

    5

    He spotted the issue with our central air straight away and was top-notch to deal with. A great guy, really reasonable too. We'd definitely use him again, no hesitation.

    5

    Saved from a costly mistake with an honest assessment of their work and subsequent repairs - also got to meet a genuinely pleasant guy in the process.

    5

    Quick fix for both water heater and AC filter issues. Very pleased with Bryan's speedy service - thanks!

    5

    Bryan showed up when it mattered most - during a heatwave - after my AC stopped working. He responded quickly and went out of his way to accommodate a last-minute visit later that day. Highly professional, reliable service from someone who truly knows their stuff.

    5

    Bryan is reliable, trustworthy, and straight-shooting. He's performed well for me at multiple properties, making him my go-to person for HVAC work now.

    5

    The staff were fantastic.

    5

    Best company hands down period.

    5

    Their technician nailed a complex job at our rental place and did an outstanding job. As someone with experience in the A/C field myself, I was impressed by his expertise. He didn't just give me technical answers - he took the time to explain things and share some knowledge too! Now everything is working like new, thanks to their top-notch service. If you want reliable HVAC work done correctly, give them a call - they're the best in the business right now.

    1

    Be careful with this driver - they cut you off on 15 N and you should be cautious around them.

    5

    I recently had a significant issue with my new AC units after they were installed. The HOA Board sent me a citation about the exterior wiring, which caused quite a headache. During the installation, the technician told me that there was a broken wire and one that was missing - both of which needed to be replaced.

    Elim HVAC took responsibility for these issues and offered to replace the wires free of charge. I submitted an architectural application to get approval from the HOA Board for the new wiring, but unfortunately, it was denied. However, Elim HVAC was more than willing to meet with me at my property to understand why the application was rejected and what needed to be done to resolve the issue.

    The technician then came back to reroute the wiring according to our discussion, spending over 6 hours on the job without charging me extra. They also painted over the conduit with a matching paint color that I provided. After several months of back and forth between Elim HVAC and myself, as well as the HOA Board, the citation was eventually removed.

    Throughout this process, Elim HVAC worked closely with me and the board to resolve the issue. Their professionalism and diligence in getting everything corrected earned my respect and trust. As someone who has not personally met the owner of Elim HVAC, I am confident that their business ethics are reflected in their employees' actions.

    5

    I called Elim a few weeks ago when my heater was acting up. The office staff were super professional and got me an appointment for the same day, which was a lifesaver since I have kids with asthma. They were in and out quickly while fixing the issue and also recommended a filter change. A few days later, they came back to service my system on Wednesday. Their service was top-notch and impressive - especially considering I had to get it done ASAP due to health concerns. To top it all off, I received a nice discount for their excellent work.

    5

    Quick and trustworthy service - they prioritize their customers. We've had our AC system serviced by them for a while now, usually once before the summer months start. They keep us comfortable until then. If you're looking for someone to get you through the hot weather, I'd suggest giving Elim a try.

    5

    Marco provided top-notch service for my multi-unit heating fix, impressing me with his expertise and swift execution at a fair rate. He handled all necessary permits seamlessly and kept me in the loop every step of the way. Their follow-up is already on my schedule.

    5

    I've stumbled upon a great service provider that prioritizes customers like me. They offer excellent service at reasonable rates, with friendly staff who take the time to explain their work and the repairs they make.

    5

    This company did an excellent job helping me with the aftermath of the fire. They went above and beyond to ensure my rental had functional air filters, heat, and A/C, which was greatly appreciated during a difficult time.

    5

    I recently had my home's cooling system upgraded with a 4-zone mini split, courtesy of Elim HVAC. The installation was done efficiently and effectively by Marco and his team. Their professionalism and work ethic were evident throughout the process. I'd like to extend my gratitude to the entire crew, including Marco, Richard, Luis, Lilian, Claudia, and Christopher, for making what could have been a complicated process straightforward. I highly recommend Elim HVAC to anyone in need of similar services.

    5

    The experience with Elim was decent overall. Getting in touch on Yelp took only minutes, and scheduling wasn't a hassle. However, there was an initial discrepancy between the online quote and what I was told over the phone, but the representative made sure to honor the original estimate.

    When Carlos arrived for the appointment, he showed up an hour and a half ahead of schedule, which was a relief during the sweltering heatwave. He was pleasant and explained everything in detail, taking the time to address my concerns. Despite the initial hiccup, he got the job done quickly, usually under 30 minutes.

    He also offered some helpful tips for maintaining my HVAC unit's health. Overall, I'd recommend Carlos from Elim to anyone looking for a repair service - hopefully, they won't have to deal with a heatwave-induced crisis like I did.

    5

    Enrique, the service technician, showed excellent expertise and a friendly demeanor. He explained both product usage and warranty details thoroughly, demonstrating great customer care. Great job overall.

    5

    I'm relieved I chose Elim HVAC for my home services needs - they're lifesavers. They arrived on schedule, with no fuss, and were extremely knowledgeable and helpful. The work was done efficiently and effectively, and the technicians took the time to explain how to properly maintain the new equipment. Overall, very satisfied and highly recommend them.

    5

    The team at this home services company is top-notch - patient, persistent, and professional is exactly what I'd say about them. The phone staff, service team, and installers are all knowledgeable and stay calm under pressure. When it comes to tricky issues, you might need to dig in, but ultimately, the outcome is worth it. Overall, a great experience with this company.