HVAC reviews in Downey, California

We hired ELIM to install a split HVAC system, having no prior experience with such a project. We compared quotes from four companies, but two others fizzled out, leaving us with the option of choosing from the remaining two.

Their quote was significantly cheaper than the other contenders, which raised some eyebrows. However, we were pleasantly surprised by their professionalism and service. From initial contact to training us on our new thermostat, everything went smoothly within five days.

Each technician who visited our home was well-prepared, flexible, and courteous. They worked seamlessly with each other, avoiding any delays, and successfully handled the unexpected challenges that come with older homes.

Two months later, we needed a different type of thermostat, but ELIM still managed to respond within hours, making the necessary changes at no additional cost.

If you're serious about installing or upgrading your HVAC system, do some research first. But be sure to consider ELIM as an option – they deliver on their promise of affordability, professionalism, and quality service.

This guy's AC died on him and he was in a bind - needed same-day service ASAP. Marco stepped up, responding to his message within minutes, and began troubleshooting over the phone. After figuring out what was wrong, he suggested it was a simple fix and conducted a video call walk-through with him. He even told him which tool he needed to grab from Home Depot, then guided him through finishing the job remotely. Thanks to Marco's expertise and kindness, the AC was up and running within an hour - no payment required, just genuine human service.

I was extremely pleased with the service provided. A heating issue arose and it was resolved promptly. I'm thoroughly satisfied and plan to utilize their services again in the future.

"Great experience with Elim HVAC - fast service, reliable, and honest professionals. Pedro's straightforward approach was a big plus."

I had a central A/C problem, blowing hot air, which I resolved by contacting Elim HVAC after some research. The quote was upfront and fair. When I called the office, a friendly receptionist, Norma, put me through to schedule an appointment with one of their technicians. Alex arrived promptly, fixed my issue, and restored my cooling system. The service was excellent. I'm glad I found them and would recommend Elim HVAC to others without hesitation.

I'm thoroughly impressed with this company. I had a new AC system installed about 8 years ago and have been unable to find anyone to repair it for the past 6 years. One service person told me that the entire system would need to be replaced, including the ducts. Elim HVAC came out after a $89 diagnostic fee, which included photos, and presented two options - I chose the more affordable option, but it takes extra time to ensure there's no leak in the line. They've scheduled a follow-up visit for 2 weeks. The total bill was $425; they also waived the initial diagnosis fee. Their invoice is very detailed.

I had a positive experience with Marco, who arrived promptly to our appointment. He was accommodating towards our upstairs unit and presented himself professionally and politely. When discussing the estimate over the phone with my mother, he showed great patience and understanding, which was impressive. The final quote matched our expectations for installing three mini splits we already purchased. The Elim HVAC team demonstrated professionalism and cleanliness during installation. I'm looking forward to working with them again in the future, specifically for purchasing and installing a new system for my front house.

We were thrilled to find Elim for our furnace replacement after it stopped working last week. After contacting several companies, Elim offered a competitive quote and completed the work on schedule. The office team was highly professional and assisted us thoroughly with any inquiries. Their service exceeded our expectations, making them a top choice – we're extremely satisfied.

Enrique delivered excellent service, staying professional and explaining everything clearly. The fair price was a bonus - we felt valued for our needs. Great experience with this company; we'll be back whenever needed. Highly recommended!

I stumbled upon this company on a tight deadline and was pleasantly surprised by their professionalism. The initial phone call was courteous and reassuring, as they took the time to clarify what work would be done and estimated costs. The technician turned out to be very knowledgeable and arrived promptly. A few days after the repairs were complete, I received a follow-up from Christopher, ensuring I was satisfied with the work. Overall, my experience was great, and I'll definitely recommend them to others.

Excellent experience from start to finish! The technician consistently delivers high-quality work, addressing all my queries and providing clear explanations. I've found them to be professional, reliable, and customer-focused. The office team is similarly efficient and welcoming. Thank you, Elim, for a job well done – appreciate your top-notch service every time.

I was steered to Elim after a disastrous experience with two other HVAC firms that couldn't fix my A/C issues. From initial contact to technician visits, all services were top-notch. The customer service team was friendly and prompt, while the technicians were knowledgeable, efficient, and always on time. They quickly pinpointed the problem with my mini split within 10 minutes of diagnosing it, and completed the repair in just two days. I'm thoroughly impressed with Elim's work - they really delivered!

We consistently count on Elim Hvac for prompt assistance whenever we have an issue. Their technicians are courteous and resolve problems efficiently. The same level of service is offered at the front desk, where staff is friendly and eager to assist. It's clear they genuinely appreciate their customers and make a positive impact.

I'm thrilled I chose ELIM HVAC for my needs. Getting a quote was a breeze, and it didn't cost me a dime - that's exactly what I expected from their quick-scheduling service. Booking appointments was effortless, and the team responded promptly and professionally every time. The technicians who showed up were courteous and competent. I'm already looking forward to my next maintenance appointment. Overall, an exceptional experience that has earned ELIM HVAC a permanent spot on my list of trusted providers.

I recently needed my air conditioning brought up to code, so I called Elim AC. They sent someone out right away to assess the situation. The technician did a great job making the necessary corrections and passed inspection. I'm very pleased with their professionalism and responsiveness - they truly met our expectations. I'll definitely be using them again for future AC needs.

Enrique did a great job maintaining my HVAC system. He's very thorough and courteous, especially with my mom Olivia there - she really appreciated his kindness.

We appreciated Elim HVAC's prompt response to our air conditioning issue. Their technician arrived quickly, diagnosed the problem, and performed a satisfactory repair. The staff was friendly and displayed good technical expertise. We're grateful for their efficient service.

Enrique consistently identifies problems quickly; great service every time.

I had two technicians from Elim visit my home within a month, and both times they were courteous, efficient, and provided excellent service. The company's communication was top-notch, making it seamless to schedule appointments and receive updates. I'll be reaching out again soon for any future AC needs or maintenance work.

Elim's customer service is top-notch, with friendly staff and technicians who genuinely care about their clients. Recently, I emailed them regarding a concern with the color-coding of one of my force air unit's circuit breakers, which they promptly addressed.

The communication was seamless throughout. I received text reminders for scheduled appointments, including the technician's name, and updates on their arrival. After completing the job, the technician called to explain his findings: the connection to the heat pump was correct, but the non-color-coded wires were due to existing wiring being used, as the new heat pump required a higher amp capacity.

What impressed me most was Elim's willingness to handle this issue without charging me a penny, even though my HVAC unit was replaced two years ago. This level of commitment to customer satisfaction is truly commendable. I'm grateful for the owner's team and technician who provided exceptional service - they deserve recognition for their hard work.

I had previously researched multiple companies to replace my AC units and chose Elim for three reasons: their consistently good Yelp ratings, Marco's flexibility with scheduling, and reasonable pricing compared to other companies.

Elim offered a one-stop solution, handling everything from permits to inspections to installation. During the process, they discovered an issue with one of the wires and added extra work without any additional cost. This level of professionalism and transparency is impressive.

After the installation, I noticed some noise coming from my upstairs AC unit, and Elim quickly scheduled a follow-up appointment to fix the issue. The entire experience was smooth, thanks to Norma's assistance throughout scheduling, installation, and billing.

In short, Elim embodies the values they preach: treating customers with respect and care. I have no hesitation recommending them to anyone in need of HVAC services. Their professionalism, kindness, and commitment to customer satisfaction are exceptional - a big thank you to the entire team!

ELIM HVAC stands out from the rest - after being scammed multiple times, they've earned my trust with their honesty and exceptional service. Pedro's expertise is impressive, and Marco's responsiveness makes them a reliable choice for heating and cooling needs. Their technicians are reliable and competent, making them my go-to service provider.