Plumbing reviews in Downey, California

4.7 based on 288 reviews Back to the listing
    5

    For all ur plumbing needs

    5

    Everything a plumber could ever want or need

    5

    The guys are always helpful

    5

    Always has the parts I need.

    5

    Best service favorite place of all

    5

    I like this place people always help you on any question

    5

    Great staff!!! Very knowledgeable and helpful

    5

    Best plumbing supply in SoCal and they're everywhere.

    5

    Great customer service! Knowledgeable.

    5

    It was great small suggestion maybe adding extra people to help at the counter

    4

    Good service in and out

    5

    Staff At Ferguson was very helpful, branch manager was awesome thank you Gustavo and staff.

    1

    Very slow service. Always waiting in long line. The guy with long mustache is always on the phone and pretending there's no line.

    5

    You're one stop Plumbing please. Can't go wrong. If they don't have it you'll tell you where to get it

    2

    This stores says that it's open on Saturday. Once arriving to the store it was closed.

    4

    Gustavo stays on top of things and run a good operation at the Downey branch,however the Ferguson phone answering system leaves a lot to be desired.

    5

    Been here a few times to the Downey location, Robert has helped us and is always friendly and very knowledgeable. We're replacing some fixtures in a bathroom and we had some questions. We placed our order and items were shipped to us. Robert called us immediately when he found out there was a back order on 1 item. We were okay with that since installation is not scheduled till first weekend in August. Today we went in for a part we needed for another shower head we ordered online for another bathroom. A part we couldn't find at Home Depot, Robert and his associate was able to take the small part from the old shower head. Save us the cost of buying a new piece, but more importantly I think it's a piece that may be very hard to find. It's a double end female screw that connects to the flange. We installed out shower system in 2006, so the shower head lasted 13 years. We found a replacement elsewhere on Ebay since that particular shower head does is no longer produced by Kohler. Our next project is a water heater and definitely going back here again and would recommend this place to everyone.

    4

    Gustavo is the best he takes care of me so well. On the other hand today I got the worst customer service that I was about to take my business elsewhere. The only reason I wont take my business somewhere else is because of Gustavo and how he has treated me. Gustavo even remembered my last name and what I ordered. Ferguson better thank Gustavo for saving them customer/business. Sergio should go thru a customer service training course in my opinion. As a business owner myself I would never allow my employees to treat any customer as I was treated especially after spending thousands of dollars with ferguson in the past.

    1

    Inconvenient and expensive. Almost twice as much than Home Depot.

    4

    This place carry everything you need for your job and the people are friendly. I do recommend 100% this place

    1

    I called to check if they have the item I am looking for in stock and they answered the phone and didn’t say anything just placed me on hold I waited 3 minutes before I gave up and hung up. Customer service is awful.