Plumbing reviews in Downey, California
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For all ur plumbing needs
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Everything a plumber could ever want or need
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The guys are always helpful
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Always has the parts I need.
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Best service favorite place of all
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I like this place people always help you on any question
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Great staff!!! Very knowledgeable and helpful
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Best plumbing supply in SoCal and they're everywhere.
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Great customer service! Knowledgeable.
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It was great small suggestion maybe adding extra people to help at the counter
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Good service in and out
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Staff At Ferguson was very helpful, branch manager was awesome thank you Gustavo and staff.
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Very slow service. Always waiting in long line. The guy with long mustache is always on the phone and pretending there's no line.
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You're one stop Plumbing please. Can't go wrong. If they don't have it you'll tell you where to get it
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This stores says that it's open on Saturday. Once arriving to the store it was closed.
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Gustavo stays on top of things and run a good operation at the Downey branch,however the Ferguson phone answering system leaves a lot to be desired.
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Been here a few times to the Downey location, Robert has helped us and is always friendly and very knowledgeable. We're replacing some fixtures in a bathroom and we had some questions. We placed our order and items were shipped to us. Robert called us immediately when he found out there was a back order on 1 item. We were okay with that since installation is not scheduled till first weekend in August. Today we went in for a part we needed for another shower head we ordered online for another bathroom. A part we couldn't find at Home Depot, Robert and his associate was able to take the small part from the old shower head. Save us the cost of buying a new piece, but more importantly I think it's a piece that may be very hard to find. It's a double end female screw that connects to the flange. We installed out shower system in 2006, so the shower head lasted 13 years. We found a replacement elsewhere on Ebay since that particular shower head does is no longer produced by Kohler. Our next project is a water heater and definitely going back here again and would recommend this place to everyone.
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Gustavo is the best he takes care of me so well. On the other hand today I got the worst customer service that I was about to take my business elsewhere. The only reason I wont take my business somewhere else is because of Gustavo and how he has treated me. Gustavo even remembered my last name and what I ordered. Ferguson better thank Gustavo for saving them customer/business. Sergio should go thru a customer service training course in my opinion. As a business owner myself I would never allow my employees to treat any customer as I was treated especially after spending thousands of dollars with ferguson in the past.
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Inconvenient and expensive. Almost twice as much than Home Depot.
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This place carry everything you need for your job and the people are friendly. I do recommend 100% this place
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I called to check if they have the item I am looking for in stock and they answered the phone and didn’t say anything just placed me on hold I waited 3 minutes before I gave up and hung up. Customer service is awful.