Reviews of local pros in El Dorado Hills, California

Excellent experience with regular HVAC maintenance and repairs. The office staff was responsive and professional. Robert, who did the work, was awesome.

it was complicated to get an appointment but now I know why ..
it's because Randy and his team are outstanding professionals hence probably in high demand.
others had ruled a part replacement that was going to run us into the $1000ish and NorCal had the honesty to tell us and charge us for a $20 fuse !
I'd give then 10 * if I could. thanks guys.

I had a bad experience with AirTech being dishonest and taking 2+ weeks in the dead middle of summer "for my parts to come in" and NorCal came to my rescue quickly and had both the parts I needed already in stock. Thank you Norcal!!

Had my Hvac serviced, shortly after Griffin Doane their employee left he had took it upon himself to call and have the sheriff sent to my home under reported "suspicious" car parts (a couple old beat up exhaust parts stored under the house). We live in an area where avg home value is close to 1M so found it very odd Griffin assumed a couple old car parts laying around had to be stolen... Completely unprofessional and uncalled for, hope Griffin gets some training on social skills as to which he could've found out from my Wife that I modify and work on race cars for a living and hobby and even have 2 race cars in the garage. Complete waste of Sheriff's resources and time as well as my Wife and I.

If you are looking for HVAC repair in El Dorado Hills and surrounding area, highly recommend. Our Technician, Robert , was professional and extremely helpful. Appreciate him and Companies excellent work and service!

Our heater went down and I contacted Norcal Mechanical. Kim was very sweet and the technician Robert was determined to get the job done right. Very professional and follow through was commendable, Thank You Norcal Mechanical!

We have been working with NorCal Mechanical for over 5 years. They support our 3 businesses and it has been a pleasure to work with them. Most recently, they supported us during the Covid-19 outbreak and demonstrated collaboration with clients. Highly recommend!

I highly recommend NorCal Mechanical. From Brad who came to assess my needs and write the quote/proposal, to Ethan and others that installed, to Kim & Ann that I spoke to on the phone, all were professional, knowledgeable and personable. Thank you NorCal Mechanical!

By far the best referral I've ever received. I had a heating problem one week and then an AC problem the next. Sandy got me right in despite their already hectic schedule, and Adam, the tech, made sure I understood what was going on and that I was comfortable with him and the process. Great communication all the way through, and their price beat out the larger companies in the area. This could have been a terrible experience, but thanks to the folks at Norcal Mechanical it really wasn't a big deal at all.

I want to pass along a note about the superior service provided by Robert and Ron today.

First, the problem I was having with my AC turning on (in winter) was technically challenging and I knew going into the service that it was going to challenge the skills of the repair technician. This was not a "novice" assignment and it was not handled that way. Great skill and effort was applied to the problem and I could follow the evaluation clearly. The evaluation was handled with great regard, like a welcome challenge and high regard for quality work. In my view, too often things are handled like another corporate transaction and they are more interested in the sale of new equipment rather than applying their craft at a high level. I know high performance when I see it and this was on full display. Thank you.

Second, the regular maintenance performed on my heating unit was thorough and well documented. My units are 20+ years old and I appreciated the skill and attention to detail that was provided. Thank you.

I also want you to know that your quality work stands out in your field. I was referred to you by a trusted tradesman and I now too sing your praises. I recognize that you are not able to saturate the airwaves with advertising and I would not want you to have this distraction and business pressure to compromise quality with speed and a "salesman's" view of the world. In my view, upselling is a disease.

Lastly, I believe strongly in a "buy American" purchasing philosophy as long as the quality is high and the price point is reasonable. Please pass along to your vendors that this is a question I would ask when replacing my equipment.

Love this company and Ethan is the best. Very positive, polite and efficient. Plus he loves my dog which says a lot about a man!

Brad Nichols presentation and his professional installation crew sold us on choosing Norcal Mechanical Heating and Air. We upgraded our really old HVAC and are looking forward to better efficiency and performance with the new equipment. Superb customer service and installation. I highly recommend Brad and his crew!

I have used Nor Cal Mechanical at my home in EDH and my employer has used them over the past 4 years on the commercial building he owns. We have referred Brad and his team to clients and business owners because they are as honest and professional as can be! Most everyone who works there has been there for many years and all give the same courteous professional service. Brad himself saved me thousands of dollars when he assessed my HVAC system in my home. Another company had estimated that I needed a whole new system and Brad was able to let me know that was not the case. Their service is reliable and they strive to make their customers completely happy. Would highly recommend them!!

Excellent first time experience! Our heating system went down in our house - Robert and Adam came out right away to diagnose the problem. They were on-time, professional and very knowledgeable. Best of all, they were honest and fast, taking the time to show me how the insides of the heating system works and what was causing our heat to not turn on. Pleasantly surprised when it turned out to be an easy fix and inexpensive part replacement. I will be using Norcal Mechanical from now on for any/all of my HVAC needs and will be recommending them to friends and family. Thanks Robert and Adam for your professionalism, advice and knowledge!

I have been using Nor Cal Mechanical for years for my home in El Dorado Hills. I have had them work on , heating, a/c, installed a whole house fan and a smart thermostat (Nest). They provide exceptional service and are very professional. Brad and his team are always prompt, courteous, honest and very reasonable prices. I would recommend them to anyone for HVAC needs.

Thanks again Brad!

I am 100% satisfied with the outstanding customer service provided by both Kim, from the office, and Ron, technician. Kim was very attentive to telephone calls and emails. Ron was extremely patient and provided guidance to my husband on how to operate the furnace. Ron gave detailed explanations on the reported issues and challenges. We will return to NorCal in the event we have any upcoming problems. There is no doubt about it. Keep up the excellent work you do!

NorCal did a great job installing our new HVAC system. It all went very smoothly and the new system is great. They are honest, timely, and professional.

We were so impressed with the great service we received from Norcal Mech. This is 2nd time we have used them. They are honest, they work efficiently and were affordable. We also love supporting a local business!

Ethan, Matt, and Carl installed a new furnace and air conditioning unit and it went very smoothly. They were professional, personable, and local. Brad Nichols was our fifth estimate appointment and he was able to explain the entire process and designed a system to perfectly fit our needs. Price was great and equipment was top notch. We are ready for any weather! I'm so glad we went with Norcal Mechanical!

Norcal Mechanical Heating and Cooling provided exceptional service that went above and beyond our expectations. After being told by another company that our AC unit needed a complete replacement, we sought a second opinion from Norcal.

The owner, Brad, personally came out on a Saturday during peak summer heat (over 100°F) to assess our system and attic. Instead of immediately pushing for an expensive replacement, he took a methodical approach to diagnose and fix the issue.

Brad sent a technician the following week to clean our system, which partially improved the situation. He then followed up personally to check on the results. He scheduled another visit to thoroughly clean the system before diving deeper into the problem.

Today, Brad returned with another technician and successfully fixed our AC. The most impressive part? While another company quoted us nearly $20,000 for a new unit, Brad solved our problem for under $1,000.

Norcal's commitment to finding cost-effective solutions, their follow-through, and their genuine care for customer satisfaction are truly commendable. They're the kind of company we wish existed in every service industry. If you need HVAC services, don't hesitate to call Norcal – they're honest, skilled, and dedicated to their customers.

Richard and his crew were so professional! Explained all process start to finish. Covered floors, vacuumed entire area, picked up and hauled away all trash including old units. Honestly you never even knew they were here when done. Kim in Office was Amazing checking in going over all charges and explained all payment and warranty processes. We would highly recommend them to all. Thank you NorCal Mechanical for making this a great experience!