Reviews of local pros in El Dorado Hills, California

4.8 based on 694 reviews Back to the listing
    5

    We are loyal customers. In the past, Martel plumbing replaced our water heater and fixed our leaky copper pipes. Lately there is a weird throttling when turning on faucet. My husband called in the morning and a technician arrived in an hour. Turned out its a stupid thing with our faucet valve. He didn't even charge us. They are local, fast reliable and honest. Truly the best in el dorado hills.

    5

    Great experience from beginning to end. My father-in-law had a great experience with them prior and recommended them. Zack was extremely helpful over the phone and quickly scheduled an appointment. (Other) Zach arrived right on time, gave me a fair quote for my leaking water heater, and said he could replace it right away. He replaced the water heater, walked me through everything afterward, and even showed me how to adjust the temperature. They went above and beyond by adding a drain pan that wasn’t there before and installing all new copper piping. The area around the water heater was even cleaner after they were done than it was when they started. Team at D. Martel are professional, punctual, friendly, and highly efficient. Definitely my new go-to plumbers. Highly recommended.

    5

    Precision Plumbing did a wonderful job insulating the crawlspace of our home. They were very efficient and quick and extremely nice to work with.

    5

    Really happy I found Precision. They came out fast and did a very professional job clearing my drains. I will most definitely use them for any plumbing needs going forward.

    5

    Precision plumbing worked to jet and camera our main line successfully. I would recommend their services to others and plan to use them in the future as a go-to for all my plumbing needs

    5

    Came when he said he would and repaired the leak. Great service.

    5

    I had a plumbing emergency at 1:00am, 4 days before Christmas. I called and was helped right away. They tried to help me fix it over the phone, and when we realized that wouldn't work someone drove out to help me remedy the problem. Professional, efficient, and kind. Highly recommend.

    5

    Christmas Eve and I had an emergency. Precision Plumbing answered the phone, arrived promptly, knowledgeable, and got it done correctly for a fair price. Thank you for helping!!! I will use your plumbing services from now on.

    5

    Wonderful service. Called at 7:00pm he was in Roseville. He was willing to finish that job and come right over to us afterwards. Thank goodness. We could not use toilets or water. Such a great man. He was able to unclog the pipe quickly. What a great company to come and help us even though he had been working since 7am that day. Will most definitely use his services again.

    5

    Precision plumbing did an excellent job replacing a garbage disposal in record breaking time!

    5

    We had a plumbing issue preparing for a dishwasher install later that same day. Jay came out asap and fixed the problem; very happy with his service and will use again.

    5

    Precision Plumbing and Pool did an excellent job, with being on time, professional, knowledgeable and even stopped by at 8 PM to recheck the system!! Jay the owner is the best!

    5

    Jay knows what he’s doing. In order to fix my sink faucet the water main faucet had to be turned off so when I told him it doesn’t shut off all the way he found the water meter which I had no idea was buried in the garden. He had an idea where it would be …based on where my neighbors was. He had no problem getting in the dirt and finding it lickity split. He also figured out why my shower wasn’t getting hot and fixed that too! I will no doubt be calling Precision Plumbing if anything else decides to go haywire.

    5

    Precision Plumbing has been a wonderful company to work with and would highly recommend to anyone. The responsiveness and professionalism was outstanding and we are so happy with our new water heater!

    5

    We had precision plumbing out twice, once for our tub jets and a faucet issue and once for 2 propane leaks. Each time he was willing to figure out the best, most cost-effective solutions. He’s a nice, honest guy, very competent and very personable. I recommend him highly.

    1

    I needed some work done and when I spoke with Jay, I believe he got the feeling that I was unknowledgeable in plumbing as I am a new homeowner. He quoted me $800 (I provided the materials). However, he finished the job in 1 hour. $800/hour for labor seems extremely excessive and I feel tricked and taken advantage of. I thought the job would be somewhat complex and time consuming for a price that high. Nope. I spoke with a couple other plumbers and their jaws dropped when I told them how much I paid for that work. I wont be using him or that company in the future. He was also very late to our scheduled appointment.

    Reply to your reply:
    Jay, you honestly sound like a whiny child in your response. It's not a fake post nor did I yell at you. You are just doubling down with your dishonestly by creating a fake story in a sad attempt to deflect responsibility, gain sympathy from readers and save face. You were greedy and dishonest, therefore you earned a one star review and lost future business. Learn from your mistakes and move on, kiddo.

    5

    We had a problem with the main line, that was clogged I called other places but no body was available on Saturday evening . I’m Glad that I called Precision Plumbing LLC . Jay show up in less than an hour . He was very communicative all the time he awnser all our questions he was very profesional . He knew what to do and solve it with out problem .

    1

    I'll leave one start as I can't give them zero.

    My recent encounter with Precision Plumbing left me utterly frustrated and regretful, prompting me to share my experience as a cautionary tale for others contemplating their services.

    The lack of professionalism exhibited by Precision Plumbing was consistently apparent throughout our interactions. On not one, but two occasions, they failed to show up at the scheduled times, leading to inconveniences and disruptions to my daily routine. Precision Plumbing's inability to adhere to basic time commitments raises serious questions about their reliability and competence as a service provider.

    Communication with Precision Plumbing was equally disheartening. Attempts to address the delays were met with a barrage of excuses and evasive responses. Promises made regarding their arrival times proved to be nothing more than empty words, as their actions demonstrated a complete disregard for punctuality and customer courtesy.

    In summary, if you are in search of a reliable and professional plumbing service, I strongly advise against considering Precision Plumbing. Save yourself the frustration, disappointment, and potential additional costs by opting for a company that values integrity, punctuality, and quality workmanship – qualities that Precision Plumbing seems to sorely lack. There are undoubtedly more dependable options in the market, and Precision Plumbing is certainly not one of them.

    5

    showed up on a Sunday night for our emergency! climbed into my attic, replaced the entire water line, and set up the water extraction system quickly and efficiently. Thank you from the bottom of our heart for responding to our emergency.

    5

    This company provided excellent service. He first properly diagnosed the issue with my water heater and communicated in a way that I understood. The repair/replacement was done in a timely manner and he answered all of my questions. This repair sometimes causes the faucet the get clogged with debris which was my case. He addressed this issue without hesitation. I highly recommend this business Job well done!

    5

    What a great company!! Super professional and easy to work with. I highly recommend you use their services if needed!!!