Home Services reviews in Elk Grove, California

I had a great experience with Fast Action Pest Control, specifically thanks to Eric B. His customer service was absolutely amazing from start to finish.

Eric was incredibly professional and took the time to address every single concern I had. He didn't rush through the appointment; instead, he made sure to answer all of my questions thoroughly, which really gave me peace of mind. It’s rare to find that level of expertise combined with such a friendly attitude.

If you're looking for someone reliable and knowledgeable, I highly recommend asking for Eric B!

Daniel is wonderful in servicing our pest control needs. He contacts us prior to the appointment to notify us when he’ll be arriving. He is very thorough when treating all the areas of our property. He is always sweet to our dog Maggie, who loves to say hi every time he comes by. I could not recommend Daniel and fast action pest control more.

Fast Action Pest Control has been an absolute lifesaver for us in the foothills of Amador County! They’ve kept all sorts of critters at bay and ensured our home stays pest-free. Specifically, Donald W. has been taking care of our property for quite some time now, and he’s done a fantastic job. He’s always proactive, pointing out potential issues we might have missed and providing top-notch service to address them.
This company truly goes above and beyond—they show up on time, deliver honest and high-quality work, and have an incredibly friendly staff. If you’re in need of reliable pest control, I can’t recommend Fast Action Pest Control enough. They’re an all-around great company!

Danny recently took over our pest control service after Saad, who was amazing. Danny has continued that same great level of service. He’s super friendly, professional, and always quick to get the work done. He’s thorough, communicative, and respectful of our center’s schedule and needs. Our team is very happy with the service he provides, and we truly appreciate the consistency and reliability. Highly recommend!

Used them over the last few years, the bug termination monthly service was generally ok on the exterior of the home, every other month, they would come by at random times and generally be ok to work with while at work.
Then we noticed we had attic mice, so naturally I called the same service we had an existing contract with. The 3hr time window of the inspector was null and void in their eyes. The first time I called, he called me notifying me he was done a whole 3 hours before our appointment start window. I notified him that no one would be home until the window. I then receive a call from dispatch notifying me that he is at our house ready to conduct the inspection. While trying to reason with their dispatch that he was hours early and that I assured there is no one at my house as I have cameras and can see very clearly that the inspector was NOT at my house. She canceled the appointment, so I informed her that I will wish to cancel my service.
Fast forward 6 days ago, a marketing canvasser knocked on my door begging for another chance to schedule his appointment quota. I instructed him that I will as long as a condition that we actually get another technician that is more flexible to those of us that work. Well, I am not surprised that the same thing happened again today. The technician called me wanting to come by early when no one is home, then calls dispatch telling them that no one will be home for the window. so they cancel it.

Not sure if management changed or ownership but for a customer driven business they sure do not make it easy for anyone that doesn't work a remote job.

Again, I was satisfied with the spider and bug service, but I wont work with a company that should be working with potential/existing customers to meet their needs.

never working with them nor recommending them, I guess they have enough business.

Oh. My. Gaaaaaawd. I used Fast Action Pest Control five days ago to spray the outside of my house. When I called to schedule, I asked them not to spray inside because I have a kitten and two small dogs. The technician was really nice and polite, so no complaints there. But the day after the treatement I started having ants in my master bathroom and figured it was just the last of the colony desperately looking for an escape from outside because there were what could have been two queens mixed in with the hundreds of little ants since they were so much bigger than the rest. I sprayed them all and it stopped. However, this morning, all ant Hell broke lose and I have thick black lines all over my kitchen, entrance and hall closet! And the floor perimeter has trails. 😳 I sprayed with my own spray to kill them and try and stop it asap, then called Fast Action. But get this. They said because I opted out of having the inside sprayed that I would have to pay for an entire new service! They also said they don't have a 30-day guarantee for any of their work unless I signed up for their treatment plan. I laid into them (politely) because they didn't even give me a discount or refund for not spraying the inside and told them that even Terminx has a 30-day guarantee with a one time treatment service! Then, she said the inside is only done upon request and that since I used my own product today, they can't even come back for ten days anyway because it could potentially "deactivate their product," which sounds like a load of bull, and they would still have to charge me the fee again ($265). NOT CHEAP. And this was after she put me on hold to talk to her supervisor. I asked why I was never told not to use my own products after their treatment. She says she doesn't know cause she wasn't the one who scheduled it with me to begin with. This was my first experience using Fast Action and it will be my last. I feel robbed. What a load of bull. Talk about bad customer experience.

You’d expect for a representative of a company to have some decency and sense for the commonwealth but not in this case. Currently 8 months pregnant and this worker on Wednesday March 4 (around 16:55) decided to almost hit my vehicle with no turn signal so that he can go on the freeway ramp. Not only could they have caused me to possibly go into preterm labor just for them to cut in front for some immature reason, but to do it in a company vehicle is just embarrassing.

I recently scheduled a carpet and upholstery cleaning for my white sofa in Elk Grove. My sofa hadn’t been professionally cleaned since I bought it and had a few visible spots. Jermaine and Lucas did a fantastic job making it look fresh and bright again, just like when I first got it. They were friendly and kept me updated about when they would arrive. The person I spoke to when booking was also very helpful, clearly explaining the cleaning process and what to expect. I’m planning to use them again soon for my tile cleaning. Highly recommend!

Lucas came out to clean a bedroom where there was a lingering odor after a previous carpet cleaning from another company left the carpet too damp. He arrived right on time, explained everything clearly, and made sure I understood what would be done. Lucas also took the time to find the source of the smell, thoroughly cleaned and deodorized the area, and did an extra pass to remove as much moisture as possible. Before this service, I was thinking about replacing the carpet, but now it smells fresh and looks great. I’m truly impressed with the knowledge and care from RYK Carpet Care. I’m very happy with the results and recommend them to anyone in Elk Grove looking for quality carpet cleaning.

Yesterday, Lucas spent several hours at our home in Elk Grove, taking care of our carpet cleaning needs. He deep cleaned the carpets in two bathrooms and also did a thorough job on our couches, loveseat, lounge chairs, dining room chairs, and pillows. It was a big task, but Lucas kept a friendly attitude the whole time. He was also happy to wear a mask when we asked, which we really appreciated. By the end of the day, our bathroom carpets looked spotless, and the grout was bright and clean again. The family room furniture and pillows looked much fresher, with colors that really popped. The dining room chairs still showed some signs of age, but I was pleased with how much cleaner they looked. At first, I was unsure about the living room couch and loveseat since they didn't seem as evenly clean. Lucas told me not to worry and that if, after drying, they didn’t look right, I could reach out. The next morning, I noticed the living room furniture still wasn’t as clean as the rest, so I called the company. They explained that sometimes, if carpets or furniture haven’t been cleaned in a long time, it’s tough to make them look brand new. Still, Lucas came back right away and gave extra attention to the living room furniture. After his second visit, the couch and loveseat looked just as great as the others. I highly recommend this carpet cleaning company in Elk Grove. They really care about their work and making sure customers are happy.

Horrible service from the start! Quoted a price over phone then asked for $200 more upon arrival!
I negotiated down but still paid a lot more than quoted! The young kid zipped through cleaning my sectional couch and left tons of water all over my expensive floors. I had to mop up the mess and I asked him why he wasn’t prepared to clean up all the water he was making! He had no words. I involved the supervisor and she was not the best to work with either. She did eventually tell him to clean the couch better, and she lowered the price a bit, but not much. The kid preceded to clean the pillows and after 15 minutes… said he was done! He didn’t even clean the back of the couch and missed a couple pillows! What a joke this experience was!! I paid him $150 and said I would finish the job and clean up the mess he made. He agreed and left! The company could have easily made it right and either sent over another technician or reduced the cost substantially but did neither.
DO NOT USE THIS CARPET COMPANY ITS HORRIBLE, NOT HONEST AND TREATS THEIR CUSTOMERS LIKE GARBAGE!!! WORSE SERVICE EVER!!

lucas was outstanding. even before his arrival, jermaine had previously guided us on the most effective method for cleaning our carpet. lucas was friendly, well-informed, and respectful of our home in elk grove. ryk carpet care sure knows how to deliver excellent service.

lucas showed up on time and got straight to work. he explained his action plan in detail and did a top-notch job! he was able to clean three rooms in 2 hours, and also offered pretreatment, deodorizing, and protective treatments. i'm really pleased with the service provided by ryk carpet care. i'd recommend them to anyone in need of carpet cleaning services in elk grove. good job!

Jermaine demonstrated exceptional proficiency and thoroughly explained all the aspects prior to beginning the carpet cleaning task in Elk Grove. His swiftness and effectiveness were commendable, accompanied by his very amiable character. Thanks to such amazing workers like Jermaine, this carpet cleaning service in Elk Grove comes highly recommended.

The carpet cleaning team did an excellent job with the PURT treatment on the carpet. To address the issue caused by cat urine, our technician skillfully extracted 3 gallons of water and urine from the carpet. We then applied 2 gallons of the PURT solution, which needs to stay moist to effectively neutralize the cat urine and its crystals in the carpet, backing, subfloor, and baseboards. The team followed all procedures precisely. The customer was informed about the process and signed a waiver regarding any potential damage.

I really should have snapped a before photo, a sentiment anyone with two toddlers could understand. The end result left us both delighted and astounded. Jermaine and Lucas from RYK Carpet Care are two diligent workers who did an excellent job with the carpet cleaning. They put in their maximum effort and we are grateful for their service! Looking forward to seeing them again in six months here in Elk Grove.

Right from the start, RYK Carpet Care in Elk Grove provided outstanding communication and follow-up. Lucas showed up promptly, evaluated the area, and did a fantastic job within the allocated timeframe. My only wish is that I had the entire building cleaned. The carpets dried up and now they look as good as new. I'm extremely pleased with the results!

lucas did an incredible job, highly skilled and efficient. our carpet looks exceptional! he unintentionally forgot to charge us for a bottle of carpet cleaner priced at 19.95. feel free to add it to our bill. we are thankful for your outstanding service. we will definitely recommend ryk carpet care and are excited to use your services again in the future in elk grove.

Booking an appointment online with RYK Carpet Care was straightforward and effortless. Lucas showed up right on time, radiating professionalism. He informed us about extra services they offer, which we decided to take advantage of while he was on site in Elk Grove. The carpets are now impeccably clean and I would definitely recommend their services.

I wasn't available to be at home during the carpet cleaning, but my husband, who was present, expressed that Lucas and Jermaine did a splendid job. The team was highly efficient and did a wonderful job on our carpet. We are immensely grateful for fitting us into their busy schedule during the holiday season in Elk Grove. Thanks a lot!

lucas from ryk carpet care did an outstanding job on my carpet! our elderly dog unfortunately caused a considerable amount of damage to the carpet in her final days with us. i was expecting some stubborn stains to remain even after the cleaning, but my carpets now look almost brand new! i would unquestionably give lucas and ryk carpet care a 10/10 recommendation for anyone in elk grove looking for first-rate carpet cleaning!