HVAC reviews in Encino, California

4.9 based on 259 reviews Back to the listing
    5

    Very professional and friendly. Staff work very hard for customers satisfaction . They come immediately even on WEEKENDS while the rest of HVAC companies refuse to come ensuring not to ruin their Sat/Sun off while you’re toast with heat at home.

    5

    Ben gave us excellent service! He was very helpful and informative! He came very quickly and handled our AC system very quickly! I appreciate his excellent customer service!

    5

    My AC drain box was leaking and they replace it professionally.

    5

    Very knowledgeable and professional ! He knew exactly what is wrong with system and fixed it !

    5

    I called earlier today to get my AC fixed alex was at my place in about 30 minutes from the moment i called he charge me a fair price and finished the job in one hour.
    Definetly going to use them again!

    5

    Luis (Roku’s technician) came on time, was very professional, and he was able to fix our issue the same day. I highly recommend them. Thank you Luis!

    5

    Real pro technician…difficult job repairing furnace/ heating system that several took hours to resolve… not easy working on 13 yr old hvac but Luis came thru and parts and labor cost came in well within my budget, Roku you are gem quality hvac service/repair…

    5

    Alex was amazing. Fixed issue with air cleaner that is part of furnace very quickly. Very professional service and would recommend to anyone repairing or installing hvac.

    5

    I called two companies about my AC, and both tried to sell me on a replacement. Then I contacted ROKU Air Conditioning. Their technician arrived promptly, fixed the issue quickly, and at an affordable price. No upselling, just honest and reliable service. Highly recommend!

    5

    Very happy with the work extremely happy with the service came out same day figured out the problem. The next day they brought the equipment fixed. It been very happy with the service. Very happy with your professionalism. Will recommend you to all my friends and family. Thank you again very very much.

    5

    My furnace stopped working… it was blowing out cool air. From the time they came out to diagnose the problem to the time they promptly fixed it, they’ve been incredibly professional and clear in their communication with me. I was given great options. Thank you again for your great work!

    5

    Andrew came out to service my AC today and was really Great!! He explained everything to me that he was doing and I even learned a tiny bit about AC!

    5

    Luis came to home and repaired my HVAC. He was professional and detailed. I’m so glad to have a working system. Thanks Roku.

    5

    Roku Air Conditioning and Heating provided excellent service. The technician arrived promptly, was professional, and explained the issue clearly. The repair was done efficiently at a fair price, and they left no mess behind. I highly recommend Roku for their expertise and outstanding customer service.

    5

    I recently had Roku Air Conditioning and Heating service my HVAC system, and I couldn’t be happier with the experience. From start to finish, their professionalism and attention to detail were evident.
    The scheduling process was smooth and efficient. The customer service representative was friendly and informative, helping me choose the best time for tha service that fit my busy schedule.

    Thank you Alex and your team!!! 🙏🙏

    5

    I was lucky to have Ben to give me the initial visit and estimate. He was with me in all the steps and professionally assist me in the installation process too. He is an asset for Ruko Air Conditioning company for sure.

    5

    The Technician jared that came to clean our ar ducts was on time and professional and friendly.
    Also was respectful with my home and pets,
    I would highly recommend them for air duct cleaning. Five stars!!

    5

    They did a great job installing my new ac unit. Very professional and neat. Very well done job 👍

    5

    Luis got my AC unit running Saturday evening and was very fast and explained exactly what was wrong and how to solve the issue (condensate pump wasn’t working). I contacted 3 other services, and he was the only one to help me on Saturday in scorching temperatures. I look forward to specifically requesting his expertise whenever I may experience AC issues again.

    5

    Ari went above and beyond to find a solution within my budget to fix my old vintage in wall heating system, from quickly finding the right parts, making the repairs, advising me on getting a gas company inspection, and even returning to clean the burner and mount my CO monitor for me. A bonus was that he liked my cat! Roku Heating & Air are consummate professionals who really listened and worked with me to get my heating system safe and up to date.

    5

    I was very impressed with the quick response and excellent service.
    Ariel was very professional.
    I will take out their maintenance contract.