Constraction reviews in Escondido, California

4.9 based on 584 reviews Back to the listing
    5

    We had a major issue requiring mitigation and Rainbow has been great. Our roof was demoed in preparation for a new one, they didn’t cover the roof and it rained. Rainbow was called out and they came within an hour or so. They’ve been friendly, communicative and extremely responsive to us during this whole nightmare. Matt, James and Teresa have been phenomenal. Matt was our project coordinator and has kept us updated every step of the way. He’s listened to my complaints, commiserated with me and made me laugh while all of this has been going on. He always responds to my texts or calls immediately, even on weekends & I trusted him, James & his team inside our house while we weren’t there since we had to move out for the demo. Since they aren’t an approved vendor for our insurance we aren’t using them for reconstruction but I’m sure they’d be great at that too. They were honest about everything & had our best interests in mind, letting us know that going with an approved company for reconstruction would get us home sooner, which is all we want. I’d highly recommend them if you find yourself in a crappy situation where you need their services. While I hate I had to meet them, I’m glad they are who was sent out. Thanks, Matt, James, Teresa and the whole team!

    5

    I want to say James and Christian were very nice and very informational about the work they performed in my kitchen. I appreciate how they were easy to talk to and answered all my questions. They did an excellent job keeping all areas clean. Thank you Rainbow for sending us great people. I would 100% recommend rainbow international restoration to family and friends.
    Lydia Estrada

    5

    Rainbow Restoration is a standout in the industry, and it all starts with Kellie’s incredible leadership. As a fellow woman business owner in the restoration space, I truly admire the culture she’s built, one rooted in professionalism, compassion, and results. Her team is knowledgeable, reliable, and clearly takes pride in their work. You can feel the difference when a company is led with heart and purpose, and Rainbow Restoration delivers that every time. It’s inspiring to see women leading the way in this industry, and Kellie sets the bar high.

    5

    Having a water damage in the house is stressful enough but the crew from Rainbow Restoration made our experience less stressful. Our appreciation goes to Tiffany ( always have answers to my questions) , Cristian, Fernando, Austin , Julio, Manny , Nick , David, Oscar and Leo. These guys start their day by explaining what they will work on the house and when their shift is done they informed us of what they accomplished and then assured that the areas they worked on are clean and neat . Thank you guys and gal. YOU ALL ROCK .

    5

    I recently had an insurance claim for my kitchen and needed a reconstruction estimate. Many companies required me to sign a contract before providing a detailed estimate, which felt like a high-pressure sales tactic. Tiffany and James from Rainbow Restoration was different.

    From the start, James was honest, transparent, and professional. He took the time to thoroughly assess the scope of work, provided a detailed and well-explained estimate, and never pressured me into signing anything prematurely. His approach made me feel like he truly cared about helping me restore my home rather than just securing a job.

    Beyond his integrity, James delivers top-quality service. His knowledge and attention to detail gave me confidence that I was in great hands. If you need a trustworthy, high-quality restoration company, I highly recommend James and the Rainbow Restoration team!

    — Ram G

    5

    They were very responsive. Took great care of us. Tiffany in the office helped me save $60 by changing my method of payment. Thanks Tiffany!

    5

    Many thanks to the whole 5+ star RR team. I highly recommend RR if you expect exceptional customer service and high quality mitigation and restoration/rebuild work. Tiffany went above and beyond to keep the lines of communication open and coordinate the mitigation, rebuild and insurance process. I truly appreciate her and all the team for returning calls/texts and emails promptly. The mitigation team (Alonso, Julio, Cristian and Oscar) came on site daily and kept us updated. The rebuild team (Grant,David, Austin,Nick and Manny) arrived on time and did an excellent job getting my parents kitchen job completed. I would never have expected water damage to cause such challenges, stress and upheaval to daily life, but the RR team helped so much to make a very terrible situation more tolerable. What a stellar team, one you can trust to get your job done from mitigation to restoration. I can't thank you enough for the services you provided and most importantly for the kindness and concern each of you extended to my family.

    5

    We had a great experience working with Rainbow Restoration and especially with Julio, who was a pleasure to work with. He was kind, knowledgeable, and professional from start to finish. It was clear that he really knew what he was doing and took pride in his work - taking his time to make sure everything was done properly and to answer all our questions. Julio made a stressful situation much easier to navigate, and we felt confident in his expertise during each step of the process. We would recommend them for others in need or restoration services!

    5

    If you ever find yourself needing restoration services, I cant recommend Rainbow Restoration enough. Be sure to ask for Tiffany. She is very helpful , professional, and a delight to talk with. You can hear her smile through the phone!

    2

    The apartment I rent flooded recently and Rainbow was hired by the insurance company to contain and repair the damage. The containment team was excellent. Oscar, Alonzo, Christian and the rest of the team acted fast, and were professional, informative, empathetic, and accommodating.
    The reconstruction team on the other hand, was a disaster. No organization, planning, or sense of urgency. A total inability to source materials in a timely manner, zero empathy for the tenant, not showing up to do the work when scheduled. And to top it all off, someone in the crew stole four pairs of my personal underwear. Very creepy!

    5

    We recently had our bathroom remodeled by Rainbow Restoration and we are absolutely thrilled with the results! From the initial consultation to the final walkthrough, the team at Rainbow was professional, reliable, great communicators and extremely easy to work with.

    The bathroom now looks like it belongs in a luxury hotel. The remodel is top-of-the-line and adds so much value to our home. We especially appreciate the attention to detail and the high-quality materials used.

    We couldn't be happier with the final product and would highly recommend Rainbow to anyone considering a bathroom remodel. They truly exceeded our expectations and we will definitely be using them for any future home improvement needs. Special shout out to Jose, an exceptional PM that was easy to work with and went above and beyond to make us happy. The entire crew was friendly and professional: Brian, Will, Dan, Kyle, Jessie & James. Five stars all around!

    5

    I was so thankful for this team. I had sudden water leak in my wall that resulted in water damage and extensive mold. The RR team came and evaluated promptly and got to work as soon as I gave the green light. Tiffany was an excellent communicator and always took my calls and answered my questions clearly without judgement. She also kept email communication organized and timely. Alonzo led the mitigation and was amazing and I felt very well cared for. He was on time and very respectful. Grant went above and beyond to get my kitchen repair estimate approved and even went to bat extra for me. He was extremely professional and personable. I never felt like a client but a person that they all truly wanted to help. SO THANKFUL

    5

    Last year, we had a dishwasher leak that led to the complete removal of our kitchen. It was an overwhelming and frustrating situation, but the team at Rainbow Restoration made the process so much easier. They not only helped us navigate the complexities of the insurance claim but also guided us in selecting beautiful materials for a brand-new kitchen and updated flooring.

    From start to finish, every member of the team went above and beyond:

    Tiffany was fantastic with communication and kept everything organized. I love that she sent everything by docusign for convenience. Kellie made sure the project stayed on track, and our project was completed several days sooner than we expected!

    James brought a designer’s eye to the build and helped us create a kitchen we truly love. David took the time to explain the technical details so we always felt informed and confident.

    Austin, Manny, and Nick were hardworking, courteous, and dedicated to getting the job done right.

    Everyone came together to finish the project and get my family back into my home just in time for summer. I’m so grateful for the professionalism, care, and craftsmanship this team delivered. Highly recommend!

    5

    Rainbow Restoration has been a great company to work with. All the employees have been pleasant.
    Tiffany is professional, helpful and has a refreshing upbeat attitude.
    Thank you, Laury

    5

    Ivan and I would like to express our deepest gratitude to the entire team at Rainbow Restoration. Every phase of the process was done professionally. We would like to thank Jonny, Alonzo, Julio, Leo, David,Austin, Nick and Grant for their politeness, Their workmanship was outstanding and they explained everything to us at each phase of their work. Also, Tiffany was extremely helpful answering many of our concerns. Finally, the job was completed and we could see the results of many weeks. We would like to recommend this company for its excellent service to customers.

    5

    Manny, Tiffany, Oscar H., David, Julio, Daniel, Pete, Leo, and Oscar A. were the crew that took such fine care of us. Our closet was damaged by water, took a lot of mitigation and reconstruction. You can't tell anything bad ever happened to it. We are extremely glad we picked Rainbow.

    5

    100 % best service
    Can't say enough about the excellent service I received due to water damage
    The team was excellent, and Tiffany is the greatest coordinator going above and beyond
    The team doing the work was top notch and included Daniel, Peter, Alonzo, Oscar H and Grant whose expertise is of the highest quality keeping customer first

    I highly recommend Rainbow Restorations for your needs
    Thanks Again !!!! to Tiffany and the Team

    5

    We had an outstanding experience with Rainbow Restoration following an appliance related flood that damaged our living room floors. From start to finish, the team demonstrated professionalism and expertise.
    Grant initially conducted the inspection, and worked seamlessly with our insurance company to get the restoration process underway.
    David, the production manager, took over from there and was an absolute pleasure to work with. Both Grant and David were incredibly responsive to our questions, displaying great patience and dedication to helping us select the perfect flooring and work with us as this was the first time we’ve had major work done to our home.
    The installation team (Nick, Austin, and Manny) was efficient, thorough, and worked diligently to complete the job in a timely manner. The finished floors look fantastic. They truly went above and beyond and took time to make sure everything looked great.
    We also had the pleasure of working with Tiffany, who handled the payment process smoothly and with a high level of professionalism.
    We couldn't be more pleased with the service provided by Rainbow Restoration. Their attention to detail, customer focus, and commitment to quality make them a standout company. We highly recommend them and look forward to working with them again on any future home repair projects.

    5

    I had the pleasure of working with rainbow for water damage in my home they came out right away and were very nice about making the process not so stressful on my family. Alonzo went above and beyond trying to get us back into our home when our ALE ran out he even offered to work OT to get us back into our home. Manny was very patient with us being in the home while they rebuilt even when I would ask him to move his tools and pause while I took my handicap mother down the hallway and chipped the floor that he was installing with her wheelchair 😬 he kindly just said he will fix it. Grant, Oscar H, Oscar A, Julio, Daniel, Leo, David, Austin and Tiffany were all a huge help with the whole insurance process as well!
    Thank you again Rainbow!

    5

    Rainbow Restoration was great to work with when we needed mold and water damage to be remediated and remodeled. We personally worked with James, Tiffany, Manny, Austin, Nick, and David. The whole process was very easy and they were quick with communication, very clear expectations, and work delivered was above our expectations. We are very thankful to this company and the people involved in what could have be a stressful situation. I would highly recommend!

    5

    Rainbow Restoration has been a pleasure to work with. This is my first house flood so I wasn't sure what to expect. The entire team Alonzo, Oscar H. Oscar A. Daniel, Pete, Leo, Julio and Tiffany have been very professional and have kept great communication through the entire mitigation process. Rainbow Restoration deserves 5+ Google Star review from me and my family.