Reviews of local pros in Fallbrook, California

4.8 based on 964 reviews Back to the listing
    5

    Service man was earlier than expected and well groomed. Second time they have helped with our a/c with the last being three years ago very, very pleased with service and repairs all done actually earlier than stated. Canyon Lake

    5

    My technician was an absolute pleasure to work with. I felt like I should have been paying him more because he answered all my questions with very detailed and freindly replies. We will be using this company moving forward over all the rest. ✨️

    5

    Air Flo helped with a broken AC. Their quote is very reasonable, techs are well trained and professional. Job was done on-time. Totally satisfied with their service.

    5

    He showed up 2 hours before the window they gave us. He was informative and gave us the best options. We need more work to be done and he’s trying to get it done today if it works in his schedule so we don’t have to wait longer.

    5

    Great experience with this business! I contacted them about my AC unit and they responded quickly. They were able to diagnose the problem and fix it in a timely manner. Would definitely recommend them to friends and family!

    1

    I would not recommend this company to anyone. They tried to trick me into thinking my "new" unit needed major repairs that would take half a day to fix at high cost. When I told the technician that it was a new unit his demeanor changed from finding problems to calling boss and was told that my unit needed coolant only.

    5

    Anthony was very professional and we want him to come back to install fan. He was very knowledgeable and gave us all our options. He was very thorough and courteous.

    5

    Bryan drove from Canyon Lake to Brea, that’s a 50-miles drive, to assess the problem with our air conditioner. Once determined, the closest dealer that carries the required part is located in Buena Park, which is another 20 miles from Brea. Bryan went and got the part, without charging the additional mileage cost. Bryan fixed the problem, and within half an hour, our air conditioning was operational. My elderly parents appreciate Bryan’s professionalism and customer service care, particularly with the recent heat wave in Southern California. We highly recommend ProFlo Air Conditioning, Heating & Plumbing service. Please ask for Bryan Todd.

    5

    Our A/C died during a heat wave. It was 20 y/o. Proflo provided the most reasonable estimate for replacement. They installed our system very soon after the initial visit, and completed the install in 1 day. We were cool again!

    5

    Aldo did a great job for me! One item that needs attn. = the maintenance report with pics needs explanations.
    The pics mean zero to a lay person unless there is a note indicating "within range of spec" or "low, out of spec." If out of spec there should be a corrective action noted on how to fix the issue. This I feel is a major area that needs to be addressed. Thanks--I don't drink coffee so give my card to Aldo.

    5

    I would like to thank Bryan at Pro Flo HVAC, for sending me Devon and Adam to my home in Temecula.

    Once again I received exceptional Service from Highly Trained Professional Technicians, who are also very polite, Respectful, Knowledgeable and Friendly.

    I am Sincerely Grateful to them for Elevating my Comfort and for NOT Elevating my Budget, !!!

    5

    All of the above is ProFlo, No disinformation hear! They are the Best in the West! From the top to the bottom great communication! Trust is sometimes hard to find so I was really lucky to find ProFlo (& I'm no relation) just happy customer!
    Cecilia Morphis

    5

    Great service! Professional! The owner explained everything in detail step by step during the repair service. Complete transparency with no hidden cost or price gouging. Had my AC back up and running in no time. Highly recommend!

    5

    We are very happy with the work that ProFlo did for us. Replaced all of our ducts and relocated the return. Price was very fair and the work was professionally and quickly completed.

    5

    They came the same day we requested their services and were able to immediately fix the problem. Aldo was on time and professional. Fixed the problem right away and did not try to upsell me on anything. Will definitely use again

    5

    I've used ProFlo Air Conditioning, Heating, & Plumbing for a heating issue in the past. And most recently, for an AC condenser issue. Both times they provided outstanding quality service. Very satisfied with their work!!

    5

    Aldo came out within the time that was scheduled. He quickly checks the Thermostat and the Safety T switch. It turns out that there could possibly be a clogged in the condensate drain line since water accumulate in the drain line and the Safe T switch detects clogged and shut off the thermostat. He vacuumed the water and then blow pressured air into the drain line to clear any clogged. AC is working properly now. 90 day warranty on the service call. Thanks Aldo. Great job!

    5

    The Technician was very friendly they spend more time installing the AC correctly not a rush job. I use ProFlo installing AC in my 2 homes. Happy to use them again.

    5

    I own and manage 7 properties. I’ve tried many different HVAC companies and many different plumbers, but ProFlo is the only company I will call from now on. They are honest, their pricing is always fair, and they are very dependable and responsive.

    5

    Thursday 4:30, afternoon before Labor Day weekend, A/C goes out, house filled with guests. Called ProFlo and told this lovely woman of my emergency. She said she was sorry they couldn't come out right then, but would have someone here by 9 a.m. Aldo did come out and repaired the unit. Saved our lives! Great company!

    5

    With a heat wave happening, I called 3 local companies when our AC quit working. I was surprised when I had my call answered and a service tech in route within 2 hours. Brian Jr was in uniform, had a professional and knowledgable assessment for me within 10 minutes of his arrival time. He repaired the unit, serviced our second unit and was descript in the work performed. I felt like I was dealing with an honest and fair priced company and would recommend them to anyone in the De Luz, Temecula area. They will be our go to for any HVAC needs in the future! Thank you!