Electrical reviews in Fremont, California

4.8 based on 271 reviews Back to the listing
    5

    It was a great experience with Eric. He was polite and able to discuss my solar energy concerns. He was very knowledgible about all the connections of my solar power system and spotted the problem in short order. He even went over my latest PG&E bill with me.

    5

    The service was excellent, Nicholas, Energy Aid technician was knowledgeable and very nice person, he came on time within the scheduled time window. He checked and evaluated our 2 years old SunPower solar system which it turns to be working great generate power but the problem was with the SunPower battery. Thank you Energy Aid and thank you Nicholas.

    5

    Erik was very professional. He texted and then called before showing up. He explained what he needed and explained what he had found. He didn't make me feel dumb for knowing so little about my solar power system. Mani showed up well before the scheduled time, clearly explained what he planned to do, very patiently waited on the phone with the manufacturer of my equipment, left a clean site... I would gladly have him back for another project, though of course I'd even more gladly not need service!

    5

    Bernard is a very good kid. Soft spoken and very polite. He did a great job with our solar! I have posted before and after shots. My husband and I are very satisfied! He has exceeded our expectations! I highly recommend EnergyAid!

    5

    Detailed review of 2 solar systems for house. Operation and communication with router verified. Functioning of all solar panels and optimizers checked. Possible problems with 2/26 - verified later as functioning correctly.

    5

    Technician was efficient, capable and figured out our battery wasn’t working properly and began a warranty process to have another battery sent to us. It’s possible the battery problem affected the inverter so he is trying to get us a new inverter on our warranty as well! Very impressed!!

    5

    Mani was great, he explained everything in detail, and advised in what need to be done next. I totally enjoyed working with him.

    Yes, the inspection is a little bit pricey, about two ninety nine for a visit, but they said it will be adjusted when they are hired to fix it, so let's see...

    However I was happy with the service.

    4

    Juno from EnergyAid was very good. We have a 3 year old Sunpower system which is not functioning properly. It says there is no PG&E power when there is power, all my appliances with clocks show the time as 6 minutes fast in just 2 hours on battery, my lights are frequently flickering because for 2-3 seconds the system thinks the power went out.
    Juno checked the power to verify it was good, he checked all the connections and tightened several in my sub panel, he checked the solar panels on the roof to verify they were all producing electricity. While he was doing this he was explaining what he was doing and why. I was also very happy that EnergyAid bumped us up in the schedule since we were experiencing all these issues this morning. Now waiting for EnergyAid to come up with a fix since we know PG&E is not the problem.

    4

    Mani is great. He came. He explored the problem. He contacted LG and determined the problem is with the battery itself.
    Enregyaid on the other hand is quite frustrating. they use a bot to answer the phone and they can't keep track of appointments. It took more than several calls to actually talk to a human and then even more to make an appointment. They get two stars... Mani gets four.

    3

    Spencer is a nice guy who took pics that, 62 days later, Chris, the Enphase guy said he didn't look at and didn’t know anything about. After both visits, we were out a couple thousand and still had no way to monitor our solar production. I was able to connect after spending 75 minutes on a phone call to Enphase to convince him to link our address and site number to the app. The process works but there is no central office and the various people involved have never met. All told, about 20 Energy Aid reps contacted us and none of them had heard of the others or could confirm anything.

    5

    The original installers of our solar system Told me that it was virtually impossible to get a warranty replacement of the Solar Edge inverter that had failed. They kept me waiting for five weeks, and then tried to sell me a $13,000 “upgrade”. I contacted EnergyAid. They properly diagnosed the system two days later. Within two weeks they installed a new Solar Edge inverter, under warranty. Excellent service and workmanship.

    5

    The technician was very courteous and respectful. He was knowledgeable and explained the service issues thoroughly. I now need to wait until the company contacts LG so they can get back to me with a service date.

    5

    Nicholas was great, very polite. He examined our system and said it was fine just our reporting box was off. Explained everything so we could understand and helped us make plans so we could stay in touch with the system.

    5

    The installed system’s vendor was no longer in business. I reached out to Energy Aid and they worked collaboratively with me to resolve the matter successfully!

    The team works diligently to ensure the best customer experience and we appreciate their efforts and the efficiency of their work. Thank you!

    5

    My customer care manager was Tim. He was wonderful to work with and found a convenient time slot almost 2 weeks earlier than originally scheduled. I was very appreciative. My technician was Nicholas S. Nicholas was so knowledgeable and professional. The work was done well. He took the time to explain everything thoroughly. This has been one of the best "home maintenance" experiences I have ever had.

    5

    Nicholas from EnergyAid provided excellent service on our solar panels. He arrived on time, was extremely professional, and clearly knew his stuff. He performed a thorough diagnostic on the system and explained what he found in a clear, helpful way. I really appreciated his attention to detail and great customer service—highly recommend.

    5

    Another great job fixing the screen on my daughter's iPhone. Thanks.

    5

    The team at Mr sparky of Fremont are trustworthy and reliable. Thank you.

    5

    Mister Sparky in Fremont are great to work with, professional, and they did what they said they’d do. Not always easy to find that in a trade contractor. Recommended.

    5

    Mister Sparky in Fremont and Dublin shows up when they say they will, and they do what they say they’re going to do. Their team is highly responsive, trustworthy and skilled - definitely recommend to anyone in the area who has an electrical need in their home.

    5

    Fantastic experience! Very responsive and professional. Mister Sparky handled a quick outlet installation for my home office and even pointed out a potential safety issue I wasn't aware of. Excellent service & highly recommended, thank you!