Plumbing reviews in Gardena, California

4.7 based on 622 reviews Back to the listing
    5

    Omar listened attentively as I explained the plumbing issue and outlined his approach to diagnosing and clearing the clog. He started with the most cost-effective solution, but when that didn't work, he showed me the evidence of the problem. We discussed next steps and agreed on a plan and price. Before attempting the hydro jet treatment, Omar explained what to expect and potential future issues to watch out for. Fortunately, the treatment was successful, and I now have a warranty in place. Omar was both professional and friendly, providing clear explanations of my pipes' condition and offering valuable advice on maintenance. Overall, I'm extremely satisfied with Omar's work and appreciate Mike Diamond Plumbing's service.

    5

    Justin is top-notch! He breaks down complex tasks into simple terms, showing great patience and expertise. He tackled our intricate plumbing problems - a pinhole leak in the ceiling line and a stubborn clog - with persistence and mastery. We appreciate his professionalism and would highly recommend him. Ideally, we'd like to schedule maintenance work with him again, but hopefully not for an emergency call.

    1

    I hired Mike Diamond's service for a bathroom clog, but things went downhill from the start. They called me on the scheduled appointment date to confirm the issue, which was a good touch. However, when the technician asked if there were stairs leading up to the house, he got nervous and said they wouldn't be able to help with small stairs - despite my clarification that it was just four steps. This had nothing to do with their capabilities, as apparently he'd already looked up the location online. The whole thing felt like a cop-out. I wasted an entire day waiting for this service, which is unacceptable. If you have stairs, don't even bother contacting them - your time is better spent elsewhere.

    5

    We needed emergency plumbing services ASAP after struggling to find reliable plumbers among our personal network. Thankfully, your "smell good plumbers" ad popped up and we called. The technician arrived right on time, which was a huge relief. Despite the tight space, they efficiently fixed the issue - great job! We're really grateful for the prompt service and excellent workmanship.

    5

    Chris showed up on time with a positive, can-do attitude. He worked hard and refused to give up when faced with challenges. When his snake couldn't fit through the back drain entry, he adapted by using the front one instead. Despite hitting a solid blockage about 5 feet in, he persisted, trying multiple times until he succeeded. This saved me $2,000 on a hydrojetter. I've tried other plumbing companies before and they lacked competence compared to Mike Diamond. Chris has earned my loyalty - his professionalism is unmatched.

    5

    Toilets clogged on a Friday afternoon with a Saturday playdate looming. Omar and Nestor showed up promptly, diagnosed the issue quickly, and managed to extract the blockage - a washcloth that had somehow gotten stuck in the pipes. Their professionalism and courtesy were greatly appreciated, saving the day just in time for the weekend.

    5

    Omar delivered top-notch service. After dealing with unscrupulous plumbers who preyed on tenants financially, I was pleasantly surprised by his professionalism. He arrived promptly, provided clear explanations, and fixed the issue without additional charges. Omar genuinely cared about the tenant's needs and ensured a working drain. His courteous demeanor put me at ease – I'd highly recommend him to anyone in need of reliable plumbing assistance.

    5

    Omar did a great job fixing our wall leak. He tracked it all the way up to the attic and got it fixed quickly - we saved a significant amount of money by not having to call someone else.

    5

    As a new homeowner, I had Jose as my first service provider, and it was a complete success from start to finish. Scheduling was straightforward, and when he arrived, he breezed through our complex's entry system with ease. He came prepared with his own equipment and took care to protect my floors and furniture. My dog even got some extra attention before the work began. The issue was resolved promptly, and he offered valuable insights into my plumbing setup as well. Jose is incredibly knowledgeable in his field and an absolute pleasure to deal with - 5 stars, thank you!

    5

    Justin, Miguel, and Gabriel nailed it on this project. The whole thing could've wrapped up in two days if they'd waited for the Redondo inspection instead of going slow. Big thanks to Justin - top-notch service, again.

    1

    Terrible experience. We hired them to fix our clogged toilet but ended up being sold an upgrade to our pipes without us knowing. They drilled a hole in the wall only to find a drain on the other side – pointless exercise. The repair job left the wall looking subpar. The quality of work was unacceptable. When I requested to speak with someone above the field supervisor, their manager got defensive and condescending, getting loud in response. Their professionalism was non-existent, and the office smelled awful.

    5

    Justin's professionalism stood out - he thoroughly explained each step of the process. We had a sudden water leak and got three quotes. Justin's was by far the most reasonable solution. Luckily, we discovered a gas leak too, but he fixed that quickly and even resolved an issue with my Merritt & O'Keefe stove. His expertise and speed impressed me - I highly recommend him.

    5

    Omar and Nestor came to fix our home's mysterious leak in an emergency situation. We were set to leave town the next day, but they worked quickly and efficiently, finding the issue and making repairs within a few hours. This allowed us to go on vacation without worrying about the problem. Their professionalism and prompt service saved us from a stressful situation, making Mike Diamond Plumbing highly reliable for emergency needs.

    5

    Service was as promised. Received excellent work for a reasonable price of $99. Technician arrived promptly about an hour after our initial call. Professional, courteous, and efficient service from a true expert - great job!

    5

    Our Plummer, Omar, arrived promptly and showed excellent customer service. He clearly explained the work he'd do while troubleshooting our issue. His diagnosis was spot on and repairs were completed efficiently. The job was done to a high standard. We appreciated the transparency of the quoted price with no hidden costs. We're pleased to have used Omar's services again and would definitely consider him for future plumbing needs.

    5

    Larry arrived promptly, presented a professional demeanor, and communicated effectively throughout the process. His explanations were clear and concise, helping to alleviate my concerns about the corroded pipe. Before removal, he took photos to document the issue. He was courteous, knowledgeable, and made the clogged sink repair process more manageable.

    5

    He was extremely knowledgeable and quickly understood our issue, explaining how it happened and what might cause it to recur.

    5

    We've had a long history with this company, dealing with recurring problems with our upstairs toilet sewer drain pipes. After years of issues, they finally figured out the root cause: the pipe vents weren't connected to either of the drain pipes when the house was built. The result was weak flushing power in both toilets. They corrected the issue and now we're seeing a significant improvement. We also had to replace two aging iron drain pipes that were in dire need of it - one of them had a massive 3-foot long crack running along its top. Thankfully, they caught it before it became a bigger problem. The team did an outstanding job, demonstrating exceptional competence and care for their work. Their professionalism is truly appreciated!

    5

    Chris arrived promptly, presented himself professionally, and efficiently answered all my concerns regarding the work required.

    5

    Justin did a great job with my tankless water heater maintenance. He showed up on time, broke down each step of the work, and estimated the time needed. After completion, he walked me through what issues were found and how to keep it running smoothly for years to come. His professionalism was excellent, thanks again Justin.

    5

    Justin showed up on time and got straight to work, revealing that the project was more complex than initially thought. He broke down the issues and proposed solutions in detail, keeping me informed every step of the way. The job took a couple of days, with regular updates on progress. The final result exceeded expectations - the area looked even better than it did when he started. The price was as quoted, and I appreciated the promise of a free follow-up service within a year. Overall, I'm extremely pleased with the work and grateful for the insight into new concepts that I wouldn't have considered before.