Plumbing reviews in Gardena, California
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Eric Alvarez delivered exceptional service. He's extremely knowledgeable, friendly, and remarkably patient, particularly when navigating complex HOA regulations. His dedication to meeting my needs is truly appreciated.
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Miguel provided excellent service. He was courteous and showed a strong work ethic. I will consider the company for future plumbing requirements.
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Mauricio showed up on time and gave an accurate assessment of the job. His team executed the installation flawlessly, providing top-notch work. We'd definitely use them again for any plumbing needs.
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Anthony delivered outstanding service, adapting to our last-minute needs and tackling the clogged pipes with expertise. He provided a thorough quote for the damaged pipe repair, exceeding my expectations. His professionalism earned me confidence in his work, making it clear why I'll be recommending him to anyone who needs reliable plumbing solutions.
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I recently had a mixed experience with Drain Right. On the one hand, Tony was great - he showed up on time (unfortunately) and did a fantastic job. However, the entire process was marred by terrible communication and scheduling issues.
When I initially called to schedule an appointment for Friday from 9-11, no one showed up. After multiple calls to dispatch, I was met with condescension and skepticism. The dispatcher repeatedly assured me that Drain Right had made a mistake and was calling the wrong company, despite my insistence that I had indeed made the appointment.
Despite making another appointment for later in the day, I was disappointed when no one showed up again. After three calls to dispatch, they insisted that someone would call with an update, but I never received one. It wasn't until over an hour had passed and six hours after my scheduled appointment time that Tony finally called to inform me he wouldn't be able to make it.
To add insult to injury, I didn't receive a single call with an update until the next day when we rescheduled for 9am. While I appreciate Drain Right's technicians - they did excellent work - the lack of communication and respect for customers' time is appalling. It's unacceptable that their techs are put in a difficult position by not being informed about scheduling issues.
Overall, while I would recommend Drain Right to others based on their technical expertise, I doubt I would use them again due to their abysmal customer service and communication. -
Had a burst pipe in the kitchen and Mauricio arrived promptly. He quickly shut off the water supply and fixed the pipe. The service was excellent - very reliable and efficient. We were impressed with his professionalism and would definitely recommend him for future emergency calls.
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Mr. Abraham Gomez installed our Halo 5 water filtration system with expertise. He took the time to educate us on various options, helping us choose the right one for our needs. The installation was done professionally and looks great. What impressed me most was his willingness to address non-filtration related questions, demonstrating a commitment to customer satisfaction beyond just the product. His knowledge and work ethic are notable strengths of this service provider.
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I'd like to extend my gratitude to Moises Ramirez for delivering exceptional service. The result was outstanding, exceeding my expectations. Drain Right Services deserves credit for swift response times and expert workmanship. Keep up the excellent standards of customer care – thanks again, Moises!
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I needed someone to fix a clog in my rental unit ASAP, but nobody seemed willing to help. I called around, only to find that some didn't answer, others had no same-day availability, and the ones that did were super expensive with ridiculous inspection fees taking hours to arrive.
Luckily, Drain Right was there for me. The lady on the phone was friendly and got back to me right away - within an hour. No fuss, no hassle. She told me there wouldn't be any additional charges, which is always a plus.
Angel S. Jr showed up exactly on time, not a minute late. He's clearly knowledgeable about what he does and took the time to explain things to me before starting work. His estimates were reasonable, and he didn't push any unnecessary services. We chatted about potential issues and got the clog fixed quickly. I was impressed by his professionalism.
My rental guest is happy with the service, and so am I - especially as a non-plumber who can appreciate good customer service without having to know the first thing about pipes. I'll definitely recommend Drain Right to others in similar situations. -
Ramon converted our water heater to a tankless unit and relocated it, then installed a full house filter. He tackled everything we asked for without hesitation. Ramon's confidence and can-do attitude make him a great hire. If you need the job done, he'll get it done right. Drain Right deserves a solid recommendation from me - their technician is reliable and capable.
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Thanked Drain Right for sending a technician who fixed our furnace promptly. The job was done professionally, with attention to detail and minimal disruption. The technician showed good work habits, including a tidy workspace, making the experience hassle-free.
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They did a great job handling multiple tasks on the same day. The service was professional and the guy knew his stuff. As expected, some unexpected issues popped up but he handled them without extra charges. After getting three quotes - one way too high, another 15% more expensive, and theirs - I'm glad I picked the right one.
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Anthony did a fantastic job on my plumbing work, including welding copper pipe in the shower from faucet to drain diverter. He was thorough, knowledgeable, and efficient. Additionally, he replaced under-sink valves and completed the faucet installation, which was greatly appreciated.
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Raymond was top-notch - super professional, kind, and helpful. He nailed our drainage problems fast and offered solid fixes. His crew uses cutting-edge tech to pipe repairs, making it quick and non-invasive.
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I'm extremely satisfied with the service provided by Moises and Drain Rright. His expertise, work ethic, and transparency were top-notch. He kept me informed throughout the process, which made a big difference. I'm thoroughly pleased with his performance and would definitely recommend this company to others.
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I recently had a great experience with Drain Right, thanks in large part to the exceptional work of one of their technicians. While cleaning my toilet, I accidentally dropped something down the drain, leading to a frustrating situation. However, the technician responded promptly and efficiently.
He demonstrated impressive professionalism, expertise, and speed in resolving the issue. To retrieve the lost item, he ended up removing the entire toilet - a surprising but necessary step. Despite the complexity of the task, he handled everything with care and precision. The final result was spotless and perfect. If you're in LA or OC and need reliable plumbing services, I highly recommend Drain Right - especially for their top-notch technicians like this one. -
Moises Ramirez did an excellent job replacing my kitchen faucet and cleaned up afterwards, leaving the area tidy and spotless.
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Moises provided excellent service with reasonable pricing. His professionalism stood out compared to other estimates I received. He installed a new pressure regulator and took the time to explain its operation, demonstrating how to adjust pressure as needed. The guidance on recommended settings was particularly helpful. Overall, I'm very satisfied and plan to use this company again for future plumbing needs.
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Had a solid experience with Ramon. He responded promptly to my inquiry and showed up on the same day. Very knowledgeable about his work. Identified and repaired my toilet issue efficiently. Prices may have been a bit steep, but it was worth it considering the 17,000 LADWP bill I'd already received due to the leak. Appreciate Ramon's ability to come in on short notice.
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Alfonzo exceeded our expectations with his exceptional service. Despite having multiple issues with our tub and toilet, he quickly identified the problems and explained the solutions clearly. His friendly and professional demeanor made the experience seamless. Highly recommended for any plumbing needs.
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Ramon did a fantastic job on multiple plumbing repairs for us. He also connected with their electrician to install the bidet outlet he had previously installed. What stood out was his exceptional personality - he made us feel at ease and valued as friends, not just customers. His dedication to ensuring everything met our expectations went above and beyond. As a company, Drain Right must be pleased to have Ramon on their team.