HVAC reviews in Glendale, California
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I recently had a top-notch experience with this home services business. They're lightning-fast, rock-solid dependable, and offer outstanding quality at an unbeatable price. From the initial call to completion, they were smooth operators who didn't skimp on details. It's a rare find - a company that genuinely lives up to its word. If you need any air con work done, I highly suggest giving them a shot!
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They're reliable, easy to get in touch with, and really know their stuff. They get back to you fast, break things down simply, and do a great job.
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We had a fantastic experience with this company. The lead on our project, Arthur, was incredibly responsive and kept us informed every step of the way. He made sure we understood what was happening and that the final result met our expectations.
Our old heating and air conditioning units were nearly 30 years old, so we opted to replace them. Arthur even suggested a cost-saving measure by pointing out that our ductwork looked almost new, but ultimately needed replacement due to inspection results. After the ducting installation, some dirt was left behind, and Arthur quickly arranged for a cleaning crew to rectify the issue.
The price was reasonable and they were willing to negotiate on the additional ducting replacement. Overall, we were impressed with their professionalism, integrity, and customer service. We highly recommend this company and will definitely be using them again in the future. -
They exceeded my expectations by delivering exceptional service throughout the entire experience. The technician was extremely courteous and professional, performing outstanding work that left everything spotless. Their commitment to quality is evident, making them an ideal choice for anyone seeking reliable plumbing or general work solutions in the Burbank/LA area.
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Good experience.
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Always reliable service with excellent customer care and a personal touch.
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The team here is top-notch, extremely friendly and always willing to lend a hand.
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I've been a loyal customer for over 25 years, but my experience took a turn for the worse with a dismissive and unfriendly manager.
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I just wanted to make sure you're aware of what happened with my recent order from American Refrigeration Supplies.
I placed an order for a specific gas/electric heating unit and curb adapter, both from American Standard, through this company. The order was supposed to be shipped on May 19th, but I never received the curb adapter. Given the extremely hot weather in Henderson, NV, it's unacceptable that I had to install the unit instead of waiting for it.
When I visited the store and spoke with Ashely, who claimed to be the branch manager, she seemed completely uninterested in resolving the issue. She told me that there was an additional charge for re-shipping the curb adapter, which I shouldn't have to pay. Her attitude was dismissive, and I felt like no one was taking responsibility for the mistake.
When I tried to contact the corporate office to report this, I spoke with a representative named Larry on extension 290, who seemed very rude and unprofessional. He kept interrupting me and eventually hung up on me when I tried to explain how frustrated I was. When I asked him to escalate my issue to someone higher up, he refused.
I'm now planning to file a complaint with the Better Business Bureau, hoping that someone will take this matter seriously. The main issues here are: where did the curb adapter go? And why should I be held responsible for paying extra shipping when it's clearly their fault and caused me an additional $2000 in expenses due to reinstalling the unit.
I want to make sure this issue gets addressed properly, and I'll keep pushing until someone takes notice. -
The Glendale branch stands out for its excellent customer service, courtesy of friendly and well-informed staff.
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The technician was extremely competent, rapidly diagnosed the issue, fixed it correctly, and offered outstanding customer care.
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They offer fair pricing and excellent customer support. I'm pleased with Emu HVAC Glendale's installation of my mini split system - the process was smooth and hassle-free.
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We had a significant increase in our heating bills. The company found an issue with our furnace's efficiency and fixed it. We're now noticing substantial reductions in our energy expenses.
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I've relied on this HVAC service for over a year and it's been spot on. They consistently arrive on schedule and deliver top-notch work. If you're searching for a trustworthy HVAC firm in Glendale, CA, I'd highly recommend them.
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I was impressed with Emu HVAC Glendale's prompt response time. They efficiently installed a new air system in my newly renovated bathroom, which has greatly improved ventilation and comfort in that area. It's nice to finally have reliable AC in the space.
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The technician was extremely competent, methodical in their approach, and made sure my place was toasty when they finished up.
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The technician arrived promptly and got the job done quickly and professionally, leaving me confident that my AC is working properly again.
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The technicians were knowledgeable and professional, diagnosing the issue swiftly and offering a reasonable price. Their work ensured the system functioned correctly before they departed, meeting my expectations.
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Great experience with this contractor again. He shows up promptly and gets the job done efficiently - even fixing my air con in no time. Everything's back to normal. Would definitely hire him again.
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Hands down the best HVAC service in town. Shaun consistently shows up on time, offers fair prices that beat the competition, and delivers top-notch quality every time. It's a rare find where affordability meets exceptional craftsmanship. His service is spot-on - professional, responsive, and genuinely invested in getting things right.
Shaun has installed two separate AC systems for us, and his work each time has been outstanding. He's super reliable, easy to work with, and the only one I'd consider calling. -
Shaun and his team exceeded expectations with their professionalism, clear communication, and considerate approach to your property.