Plumbing reviews in Hawthorne, California

Great job fixing my hot water heater, thanks for coming out on a Sunday. The service was great and I felt like I could trust you guys with the repair. You even identified an issue that others suggested replacing the whole thing - appreciated the efficiency. Service charge was fair for the work done.

We've stuck with Bob and Mark Plumbing for over three decades - they're the only choice for us. They always show up on time, offer fair prices, and are genuinely pleasant to deal with.

Had an appointment for them to come and turn off the water to replace valves, which they should have known how to do given their familiarity with the building. The technician was unsure where to shut off the water supply and struggled to find it. Despite this, they still charged me $120 for the service call.

I recently had Bob & Marc Plumbing deal with a kitchen faucet issue, which they promptly resolved. The technicians were courteous and professional, arriving within an hour. Two weeks later, I needed help with a bathroom sink problem, which they also efficiently addressed. Their service was reliable and hassle-free. I'd definitely recommend them for any plumbing needs, citing their friendly demeanor and quick turnaround.

This company is a complete disaster. The guy who came out looked like he was searching for an excuse to leave. He took two steps on the property, claimed his equipment would fit, and then just left. But when another service called Carter Appliance showed up, they got it done in no time. It's clear that the standards have dropped significantly - Bob and Marc must be gone. Don't waste your "time" with this place.

Danny is my go-to plumber for any household needs. I've tried other plumbers before, but none match the quality of service from Bob & Marc Plumbing. They're both affordable, reliable, and courteous. I highly recommend them - they consistently deliver excellent work without breaking the bank. Thanks Danny!

I hired this company to address a drainage issue under my bathroom sink and requested an estimate for replacing my water heater. The technician spent an hour attempting to repair the leak but ultimately made it worse despite his efforts. He claimed that the old installation doesn't meet current code, which is why he couldn't fix the issue. Instead of fixing the leak, they asked me to wait for a quote to replace the vanity as part of the solution.

The technician's visit cost $110, and I wasn't provided with any quotes despite being assured they would be sent later that day. To make matters worse, the bathroom was left in disarray after his departure. It's worth noting that another plumbing company came in shortly afterwards, offered to fix the leak for under $200 using existing parts, and completed the job the very next day.

There are reckless drivers who disregard traffic laws, showing no regard for elderly pedestrians or other vulnerable road users. A local company's vehicle was spotted by me at the Hawthorn and Emerald intersection. Do not hire them due to their hazardous driving practices.

As a local business owner, I'm reluctant to leave a negative review for a neighborly company. However, I felt compelled to share my experience in the hopes it might help them improve. When they quoted me $120 per hour plus parts over the phone, I expected a standard repair. What I got was a surprise - the plumber told me I needed a new Moen cartridge, which checked out on our call. But instead of offering a fair price for the work, he proposed a flat fee of $380. The actual repair took around 15-20 minutes to complete, and it seemed like an overly long time to simply replace a part that could've been reassembled in under an hour. I think honesty is key with customers; they should be transparent about costs and times involved.

I've been a loyal customer for years, but my experience with this business has left a sour taste in my mouth. When I called about a burst pipe, they were too busy to send someone over right away. That incident still bothers me to this day.

Recently, I had them install a new toilet, which looked good at first. However, 18 months later, another plumber came to reseat it because it was loose. It turned out that the original plumber used bolts from the toilet that barely cleared the floor, and he didn't caulk the joint either. Luckily, the wax ring held strong, but I still ended up paying $385 to fix the issue with another plumber.

In my opinion, this company is not someone you can trust. They lack quality workmanship, and their installation doesn't last long-term. My advice would be to take your plumbing needs elsewhere - they're not your friendly neighborhood plumbers.

This company did a great job replacing our water heater. We had used them before and found them to be very professional and reliable. However, what's worth noting is that they'll often cancel scheduled appointments if a more lucrative job comes up - which can leave you in a tight spot if you need urgent plumbing attention.

Bob & Marc Plumbing in Hawthorne did an excellent job for me during a sudden plumbing crisis. They arrived promptly and the technician worked efficiently to resolve the issue, delivering top-notch service. I highly endorse their work for any plumbing requirements.