Refrigerator reviews in Huntington Beach, California
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Everyone else told me my entire ice maker needed to be replaced in my Subzero fridge. These guys called BS on that and got the small plastic part needed to fix my ice maker overnight and charged a reasonable fee for parts and labor - fixed in one day, just the needed part and not upselling to an entire new ice maker. They were late but the technician was super fast and a nice guy. Good people.
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Thank you Adrian and Michael for your attention to detail on your commercial refrigeration knowledge. Fridge Guys were effective on getting to the job site same day (within a couple hours) and properly diagnosing the issues and fixing the issues in a timely manner. Very professional and made sure everything was running properly before leaving. Highly recommend and will be using there services in the future!
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Outstanding service and extremely friendly. Punctual and always provides a fair price Michael and Arman have been to my home to fix my outdoor ice machine and my outdoor refrigerator . Highly recommend.
They respond quickly after you provide them with your information online. -
Michael was very responsive and showed up on time. He is extremely knowledgeable and will be able to support any issue you have with your appliance. Highly recommend this company!
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Michael was polite & prompt in responding to my phone calls. Adrian was a professional & courteous & very knowledgeable. I will strongly recommend this company to fix refrigerators.
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This review is on behalf of my father, Greg:
I recently encountered an issue with my refrigerator and decided to reach out to Fridge Guys for assistance. From the very first call, I was impressed with their responsiveness. Michael took my call and immediately understood the urgency of the situation.
Within no time, Adrian arrived at my home. He was not only punctual but also incredibly knowledgeable about my fridge. He quickly diagnosed the problem and explained the steps he would take to fix it. I appreciated his professionalism and the clarity he provided throughout the process.
Adrian worked efficiently and had the refrigerator up and running in no time! Highly recommend! -
Michael is the owner. He’s very efficient with calls back if he doesn’t answer, within minutes! He’s very kind, and does his best with getting us scheduled right away. We are very lucky to have had Adrian come each time. He’s extremely knowledgeable, and always fixes the problem.
Fridge Guys is definitely your company to call. -
Absolutely fantastic service from Fridge Guys! They responded quickly, communicated clearly, and did a superb job repairing my appliance. I appreciate their professionalism and fair pricing—they even matched a competitor's quote. Highly recommend for anyone needing reliable and efficient appliance repairs!
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I recently came home from a vacation to find my refrigerator warm, and unfortunately, all the food inside had been ruined. Needless to say, I was stressed and looking for a quick fix. I reached out to several other companies, but I either got the runaround or they couldn’t assist me right away. Thankfully, I found Fridge Guys!
From the moment I contacted them, Michael was incredibly responsive and understanding. He arranged for a technician, Alex, to come out as soon as possible, which was a huge relief. Alex arrived on time, and I was impressed by his professionalism and deep knowledge, especially considering that my refrigerator is an older model. He quickly diagnosed the issue and had the fridge up and running again in no time.
I couldn’t be more pleased with the service I received. Both Michael and Alex were top-notch, and I’m grateful they were able to fix my fridge quickly and efficiently. If you’re ever in need of fridge repair, I highly recommend Fridge Guys for their professionalism, knowledge, and excellent customer service! -
The initial ticket submission was a breeze to do online and the follow up for scheduling an appointment was very quick and hassle free. They didn't speak about pricing or diagnosis fees, but at that point I was rejected service from a lot of other refieration specialists; not necessarily desperate, but a particular event I needed my machine working was coming up soon.
My issue turned out to be a very quick and easy fix, and the technician was very kind and up front gave me a discounted rate. I happily paid for the services rendered since I was stumped on it for many weeks at that point.
Vending machines on residential properties are not necessarily their bread and butter, but for those who do dabble please be upfront with what you have and certainly consider their expertise. They don't do the electromechanical or payment stuff on machines, but they're brave enough to go head first with the refrigeration part. -
Im an hvac technician on the comfort cooling side and i needed help with my refrigerator. They were actually able to point me in the right direction over the phone before actually coming out which i thought was very nice of them. They didn't push to just have someone go out
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My restaurant fridge stoped cooling, and I call this company for repair. Technician showed up same day and check everything very carefully. He explain the problem and fix very fast. Price was fair, and now fridge works perfectly again. Very good service, highly recommended!
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He came promptly but tried to charge me an extra $25 for coming on a Sunday which was never mentioned. Also, another part of the fridge ended up cracking and flooding my whole condo a day after he came to try and sell me a different part and a whole new control board.
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Mike, one of the technicians from the fridge guys, helped me troubleshoot my vevor 16 qt portable refrigerator over the phone free of charge. He was super friendly and I highly recommend his services. Thanks, Mike. 🌊🏄🐬🤙😁
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Extremely satisfied with the Fridge Guys.
All of a sudden my fridge sounded like an airplane ready to take off! I called Fridge Guys, Michael answered and came out that same day. He assessed the situation, had a solution to the problem right away, came back with the part next day. My fridge is quieter than it has ever been. Do not hesitate to give Fridge Guys a call; the service was excellent, price was fair, Michael was knowledgable, efficient and a nice person.
So happy to have found a no bullshit Company who knows what they’re doing! -
The service was great. My Sub Zero refrigerator was leaking water and the technician was there within 3 hours. Adrian the technician was very nice and did a great job.
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In the realm of appliance repair, finding a service that combines expertise, efficiency, and exceptional customer care can be a daunting task. However, my recent experience with The Fridge Guys has firmly established them as a paragon in this industry.
My ordeal began with a refrigerator that seemed determined to transform my kitchen into a scene of culinary ruin. The freezer was overzealously freezing, leaving my food desiccated and frostbitten, while the fridge compartment battled an onslaught of humidity, rendering dairy products spoilable within a distressingly brief period. This issue not only caused considerable inconvenience but also led to the unfortunate disposal of various food items, a situation any homeowner would dread.
In my quest for a solution, I reached out to several technicians, only to be met with the disheartening advice to replace my fridge entirely – an expensive and unwelcome proposition. Refusing to accept this as my only recourse, I turned to The Fridge Guys, a decision that would prove to be remarkably fortuitous.
Upon contacting The Fridge Guys, I was greeted by Michael, the owner, whose professionalism and assurance were immediately palpable. Understanding the urgency of my situation, he promptly dispatched a technician to my residence. The technician’s expertise shone through as he quickly diagnosed the issue, a feat that had eluded others. With remarkable efficiency, the necessary parts were ordered with expedited delivery, and the repair was executed the very next day.
Thanks to The Fridge Guys, my refrigerator now functions flawlessly. Beyond the repair, I was furnished with invaluable advice on maintenance – to undertake regular cleaning every six months and to schedule service annually. This guidance not only speaks to their commitment to customer satisfaction but also to their dedication to preventing future issues.
In conclusion, my experience with The Fridge Guys, under Michael’s adept leadership, was nothing short of exemplary. Their swift response, technical acumen, and genuine care for customer well-being set a standard few can match. For anyone facing refrigerator woes, I wholeheartedly recommend The Fridge Guys. Their proficiency in restoring peace to your kitchen is a testament to their excellence in the field.
Thank you, Michael, and The Fridge Guys, for your unparalleled service and professionalism. -
Finally I found a reputable refrigerator repair company!!! To say that my Samsung refrigerator repair story has been a nightmare would be an understatement. I fought with Home Depot and their warranty, I filed a claim with the BBB, demanded arbitration with Samsung, all to get me a $500 offer for my Samsung french door refrigerator. Needless to say I basically gave up and thought that I would either throw it away or have to just pay a tech to come out every 6 months or so to have my poorly designed Samsung refrigerator defrosted on the back panel. These fridges are known to freeze up on the back panel, thereby freezing up the drainage tube, freezing up the fan and then causing your fridge to run warm. The only way I was told by 3 different techs over the past 2 years was to either order a new mother board or junk the fridge. The time to get my fridge defrosted again came along yesterday when the fan started making noise again. This is usually a sign that the back panel was freezing up and the fan blade was rubbing against the ice.
Thank you God because along came the Fridge Guys and their 5 star Google rating (queue the angelic music)!!! Adrian came out to my house on time as scheduled the following day. It was within about 12 hours from my call. Adrian took apart the back of the fridge and had it defrosted in about 20 minutes. This same task took the last guy I hired about 2 hours. Adrian absolutely knew what he was doing and diagnosed the problem immediately. He made a suggestion that no one had made before; to install an aftermarket heating wire that would defrost the top of the back of the fridge where the frost/ice would start from. This will eliminate the freezing of the back panel. Brilliant! He also installed a new temperature sensor as the last tech had melted it with his heat gun. Adrian told me that he is only to use a steamer because any heat gun or hair dryer can melt the components and destroy the fridge. He also gave me a solution to my ice maker issues/ freezing up/ ice getting jammed. I went with his recommendations and am very pleased with the friendly service, speed of the work, and final result.
Ultimately I am very, very happy with Adrian and the Fridge Guys. Finally an honest tech who knew what he was doing. There are a bunch of appliance repair companies out there but these guys really know their stuff. I highly highly highly recommend them to anyone who is having issues with their Samsung fridge or any fridge for that matter.
Do not hesitate, give them a call. You will be very happy you did. I finally did and put an end to my Samsung refrigerator issues for good! They truly were a blessing to me and my family. -
Adrian was the technician who came to do our repair! He fixed my Refrigerator so quickly. Was polite, called me before he arrived and arrived on time. I would recommend "The Fridge Guys" to anyone!
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The technician was on time. He was very knowledgeable about the appliance to be serviced. He went above and beyond by retreating additional parts needed to complete the service within this call. He checked the function of the appliance before leaving, making sure I was satisfied.
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Five stars aren’t enough!! I would give Adrian 10 stars hands down! He was prompt and thorough and knowledgeable about the problem with our Samsung French door refrigerator. Fixed it in no time flat. So glad I found you! Will be using you again! Thank you.