Contractor reviews in Los Angeles, California

US Comfort answered my call quickly and got someone out to fix a low-flow sink issue. The technician, Porfirio, showed up promptly and was professional. He diagnosed the problem and explained how to prevent future issues. The repair was done on the same day and payment was handled through an app. I'm satisfied with the service and would definitely call US Comfort again for any other needs - they've earned my trust.

US Comfort did a top-notch job installing Google Nest devices - doorbell, cameras, and thermostat. From start to finish, I was kept in the loop about what was being done, when it was done, and how everything worked. The technicians were thorough, tidy, and made sure I knew my new setup inside out. Overall, I'm thoroughly impressed with their professionalism and attention to detail.

I had an excellent experience with this company's electrician services. The technician arrived on time, was courteous and extremely knowledgeable. They efficiently fixed my electrical problems and the cost was reasonable. I'm impressed by their quality work and plan to use them again soon, as they've earned my trust.

US Comfort delivered top-notch service! They replaced an old evaporative cooler on my roof with a new one that I had purchased beforehand. The team arrived promptly and did the job flawlessly. Elias went above and beyond by offering to clean my solar panels for free. His professionalism, kindness, and competitive pricing made him a pleasure to work with. If I ever need similar work done again, I'd definitely choose US Comfort/Elias without hesitation.

Had to get my AC/Heater fixed after mine just gave up. I chose US Comfort because a neighbor raved about their work a couple of years back. Within two days, Elias from US Comfort came by with an estimate, and the crew started working soon after that. They showed up on time, were pleasant, and left everything clean when they finished. Over the four-day installation, Elias kept in touch, answered my questions, and made sure everything went smoothly. The whole process was hassle-free, and I'm thrilled with the outcome. What really sealed the deal for me is their 5-year warranty - a rare perk among HVAC companies. US Comfort delivered top-notch service, expertise, and professionalism, making it an excellent experience.

Dealing with Elyes from US Comfort was a deeply frustrating experience that left a lasting impact on me. From the start, he displayed a complete lack of professionalism, which set the tone for the entire ordeal. He arrived late by 2.5 hours, seemingly without any regard for my time or schedule. When he finally showed up, I caught him changing clothes in front of my house, which only added to his already questionable demeanor.

As we began the installation process, it became clear that Elyes was completely unprepared and disorganized. He repeatedly yelled at me, dismissed my concerns, and made me feel belittled and disrespected as a customer. Despite my repeated attempts to communicate with him about the need for permits, he refused to take responsibility for obtaining them, instead shifting the blame onto me.

When I discovered that he had never obtained the necessary permits, he became aggressive and defensive, sending me a text with an incomplete permit application and claiming it was the actual permit. The situation escalated further when the woman at the Building & Safety office intervened on my behalf, asking if she should call the police to help me.

Elyes's behavior continued to deteriorate throughout the project, with him becoming increasingly abusive and confrontational whenever I complained about issues such as gas leaks or system failures. He claimed that the gas company was responsible for the leak, despite them shutting off my supply and locking it down themselves.

As the situation reached a boiling point, Elyes became even more erratic, refusing to address my concerns or repair the gas leak until I threatened to fire him. When he did finally agree to fix the issue, he accused me of causing the problem myself or hiring someone to do so. This was just one of many outlandish claims he made during our interactions.

In a shocking display of hubris and disregard for customer satisfaction, Elyes then had the audacity to install cameras throughout my house without my consent, claiming that I was somehow manipulating the city inspector. He also unplugged my heating system, leaving me vulnerable in the winter.

When I fired Elyes and US Comfort, I knew it was only a matter of time before he tried to deceive me again. And so, when he sent me some misleading information about the inspection findings, I took action, filing a complaint with the CSLB for financial damages. To my surprise, Elyes lost the arbitration and was forced to pay a significant award.

The entire ordeal has left me shaken, not only by Elyes's outrageous behavior but also by the fact that his contractor's license had been suspended due to unpaid fines against another complainant. It's clear that Elyes prioritized his own interests over customer satisfaction, and I would strongly advise others to avoid working with him.

In hindsight, it's astonishing that I didn't discover more red flags about Elyes and US Comfort before hiring them. If you're considering using their services, make sure to thoroughly research their licenses and reputation before proceeding. Trust me when I say that it's not worth the risk.

We got a noisy HVAC system, but they fixed it fast this spring. It's now much quieter, runs better, and we're happy with the improvement.

I had to get a new AC after mine gave out. Thankfully, the installation process was smooth and professional. The team ensured everything was set up correctly and worked out any kinks. Now my place stays cool all day, which is a huge relief.

We had our HVAC system serviced before summer and it paid off. The technician thoroughly cleaned the unit, checked for any issues, and confirmed everything was in working order. Airflow has improved and we're seeing a noticeable decrease in energy bills. The entire process was smooth and hassle-free from start to finish.

This company delivered on its promise. I called them with an urgent air and heating repair need and they responded promptly, sending someone over that very same day. The work was done to an exceptionally high standard, exceeding my expectations in every way.

They've consistently delivered top-notch service. I recently had them fix my air con and heating, and it's business as usual - reliable, knowledgeable staff who know what they're doing. They answer your questions honestly and are dedicated to getting the job done right.

I'm extremely satisfied with the service provided by this company. Their AC and heater repair is top-notch, earning my respect. The technician completed the job in under an hour and left everything spotless. I couldn't be more impressed – their professionalism and efficiency are unmatched.

I hit the jackpot with this repair service - they saved me from a heating nightmare. The tech was super diligent and nailed the fix. Their speedy, pro service was a huge relief. Thanks for doing an outstanding job; I'm impressed by their professionalism and can't recommend them enough.

Their service is top-notch. They're extremely prompt, courteous, and even schedule same-day appointments for furnace fixes. The tech was well-trained and shared valuable advice on maintaining the unit. I'd have no hesitation hiring them again or vouching for their work to others.

This company delivers exceptional service - top-notch quality, fair pricing, and friendly staff. The technician who fixed my furnace was outstanding, demonstrating professionalism and expertise. Overall, hiring this company was a great decision, thanks to their efficiency and streamlined process.

The selection was overwhelming, but unfortunately, I didn't find what I was looking for. However, I did discover some useful household items to purchase. The sheer amount of products left me dizzy. Buying on Amazon might be a better option in the future.

Exceptional experience.

The job was done poorly.

There were too many workers lingering around, making me uneasy about leaving my vehicle alone.

Seems like they've got some pretty cool services going on and usually have a lot to offer, but there are some extras that require ordering.

I had a frustrating experience with a customer service representative, Tia, who displayed an unprofessional demeanor, requiring her own support during our interaction. The process was lengthy and ultimately hindered by her attitude, making the overall experience more difficult than necessary.