HVAC reviews in Malibu, California

Walter and Santiago did an outstanding job installing my mini split AC in Malibu. They were very professional, answered all my questions, and clearly explained how to use the mini split and remote. They made sure to keep everything clean and wiped their feet before entering the house. They even painted the piping to match my stucco, and cleaned up thoroughly once the job was finished. It was a pleasure having them work in my home, and they were very friendly. The installation was done quickly and without any issues. I highly recommend their AC repair and installation services to anyone.

we reached out to an ac repair company after hearing good things from two neighbors. they definitely lived up to the recommendation. blake and his teammate handled our project, and they were true professionals. they worked hard all day, only stopping for lunch, to finish the ac repair quickly and efficiently. they did careful work, making sure to keep holes in the drywall as small as possible. blake even explained how to fix up the drywall after, so everything would look great and the room would stay comfortable. he was thoughtful by starting the work at 8 am instead of really early, which we appreciated. every day, they cleaned up the area so we didn’t have any mess or hassle. if you need mini split installation or repairs on your ac system and lines, we highly recommend this team.

i called a local company to help with installing a new heater for our townhouse since our old system was getting outdated. curtis came out and did a great job with the installation, recommending a unit that was reliable and had some smart features. the heater worked well for a while, but after some time, we noticed it wasn't heating the house as evenly as before. we reached out to the company a few times, and curtis came back to check things out. each time, he made adjustments and explained what he was doing in simple terms, which i appreciated. after a couple of visits, the issues were completely fixed, and now our home stays comfortable even when temperatures drop at night. i'm really happy with how curtis and his team handled everything—they made sure we were taken care of and didn't charge us extra for the follow-up visits. it's great to find a heater repair company in california that stands by their work and makes sure their customers are happy. i definitely recommend them if you need reliable heater repair or installation.

I recently had a new AC unit installed by Curtis, who did a fantastic job and was really friendly throughout the process. After a few days, I started noticing some issues with the system, but they weren’t because of the installation. The company quickly sent out a technician to check things out a couple of times, but the problem kept coming back. On the third visit, Jerome came out and was able to figure out what was really going on. Turns out, the PVC exhaust pipe had sagged and was causing an airlock, which made the system act up. This wasn’t easy to spot since the piping was hidden and hard to reach, but Jerome came up with a smart solution that didn’t require tearing out big parts of my ceiling. He made the repairs and stayed to run the AC through a full cycle just to make sure everything worked perfectly before he left. Jerome had actually helped me before with a previous AC issue and did a great job that time, too. If you ever need AC repair or service and Jerome is your technician, you’re in good hands!

This review is long overdue. After going two months without air conditioning, we knew it was time for a change. We reached out to several HVAC companies for free estimates and thought we would have to pay around $8,000 to $9,000 for a full heating and A/C system replacement, not including new ductwork. A family friend suggested we give this company a try, and we’re so glad we did! Curtis set up an appointment for Santiago to come out for an estimate and evaluation. After that, Jerome sent us the estimate and handled the scheduling for the installation. Even though we didn’t hear back from Santiago directly after the visit, we were left in excellent hands with the rest of the team. On installation day, the crew arrived right on time, even though there was a big storm predicted. Three technicians started the job, and by the end, a total of six team members helped finish everything on schedule. They worked efficiently, did a thorough clean-up, and made sure everything was in top shape before leaving. Jerome followed up with several calls to check in on us, and Curtis and Santiago also made follow-up calls to ensure we were satisfied. Not only did they replace our entire ductwork, but the total price was actually $2,000 less than the lowest quote we had received from other companies! They even took the extra time to set up our new thermostat and connect it to our cell phone, which was a great bonus. With service this good, there’s no need for fancy ads—word of mouth is enough. We couldn’t be happier with our new HVAC system, especially with California’s warm weather. Highly recommended!

Frank really helped us out when our AC stopped working during a hot spell here in Malibu. We tried reaching out to several companies, but most couldn’t fit us in or weren’t able to fix the problem. One technician even came out and ended up installing some parts that didn’t work, then left the job unfinished. Thankfully, Frank came by, took the time to check everything thoroughly, and spent a couple of days fixing all the issues from before. He made sure our air conditioning was running smoothly again, and we finally had cool air in the house. If you need reliable AC repair in Malibu, Frank is definitely the person to call!

Our heat pump and furnace stopped working without warning. I contacted an HVAC service in Malibu after hearing positive reviews, and they exceeded my expectations. Santiago came out right away to give me an estimate. The pricing was fair, and their customer service was outstanding. They explained financing options and showed me different models to choose from. Scheduling the installation was quick and easy. The owner even made sure to oversee Santiago’s work, which gave me extra peace of mind. Everything was done professionally, on time, and the new system works perfectly. I highly recommend their HVAC services!

I recently had my furnace replaced in Malibu, and I’m really happy with the results. My old unit struggled to heat my home and would take hours to reach the temperature set on the thermostat, if it even got there at all. Blake came out to inspect the system and quickly figured out that the old furnace was too small for my 1,400 sq ft house. He took the time to explain how the right size would work better with my ductwork and answered all my questions, letting me decide at my own pace. The new furnace heats up the house in just minutes, which is a huge improvement. The whole team was professional, friendly, and always kept me updated throughout the process. Highly recommend their furnace repair and installation services!

I have always had excellent experiences with Malibu Heating & Cooling Service. From the first call, their office staff was welcoming and eager to help, making it easy to schedule my service. When my air conditioning system was giving me trouble and needed both the condenser and evaporator coil replaced, Jerome came out to handle the job. He was fantastic—very friendly, professional, and clearly skilled with HVAC systems. Jerome walked me through every step, explaining what he was checking and how he was going to replace the components, which made me feel comfortable and informed throughout the process. Now, my new AC system runs smoothly and keeps my home cool, which is so important with the warm weather we get here. I truly appreciate the expert service and attention to detail!

Really impressed with the furnace repair service. Even though it was my first time calling Malibu Heating & Cooling Service, they made me feel like a longtime customer. The response time was quick, which really mattered when my thermostat stopped working on a cold day. The issue turned out to be an easy fix, but Frank still took it seriously and made sure everything was checked properly. Later, they even called to make sure my furnace was still running smoothly. You can definitely trust this team—I’ll be using them again for any heating needs.

When I first called to ask about furnace repair because my heater was blowing cold air, I was told it might be about a week before someone could come by, but I could be added to a cancellation list. I agreed, and just a few hours later, I got a call back saying a technician was available sooner than expected. Frank arrived promptly and had my furnace working again in about 20 minutes. He was friendly and worked efficiently. From the helpful person who answered the phone to the quick and professional repair, the whole experience was excellent. I highly recommend their furnace repair service if you're in Malibu!

Walter responded quickly when we reached out to Malibu Heating & Cooling Service for a quote on labor for a coil replacement on our AC system. We explained what another company had diagnosed, and Walter took the time to walk us through how our system works and what would be needed to fix the issue. He explained HVAC terms and described exactly what steps he would take to resolve the problem. Walter was very patient and made sure we understood everything, even reviewing photos of our furnace and explaining what he noticed. Although we ended up not needing the service because the first company returned and offered us a refund for their previous charges, we were really impressed by how helpful and knowledgeable Walter was. Out of all the HVAC technicians we spoke to, Walter stood out for his professionalism and expertise. Even though we didn't have work done this time, we would absolutely give him 5 stars for his excellent customer service and technical knowledge. We will definitely consider him first for any future heating or AC needs and will recommend him to others!

I called Malibu Heating & Cooling Service late in the morning because our furnace was making a strange noise. Since it was a very hot day in Malibu, I thought it might take a few days before anyone could come out, but they scheduled me for the next day. Later that same afternoon, I got a call asking if they could come even sooner, which was great. Walter arrived, checked out the furnace, and explained what was wrong. He gave me several repair options, clearly laying out the pros and cons without trying to push me into anything. I made my choice, got a straightforward quote with no hidden charges, and he promised the price wouldn’t change. The team came out the following morning and started the repair. During the work, Walter noticed that our old furnace was set up for propane, not natural gas. He needed a special part for propane, so he ordered it right away. As soon as it came in, he called and came back to finish the job. Even though the extra part and visit weren’t expected, there was no extra charge. Everyone was professional, friendly, and polite. I highly recommend using this company for furnace repairs and would definitely call them again.

One morning, we woke up to find our furnace wasn’t working after a power issue caused some problems in our house. The fan motor had burned out, and the place was getting chilly. Before even making coffee, we called Malibu Heating & Cooling Service for help since they had installed our whole system and an air scrubber before, so we trusted them. We spoke with Santiago on the phone, and he was very helpful. Not long after, Jerome showed up to fix the furnace. He replaced the fan motor quickly, and we had heat again before our coffee was done brewing. Jerome was professional and did a fantastic job. The customer service here is truly outstanding. We really appreciate the quick response and the excellent care from everyone involved. I wish more companies took care of their customers the way they do.

I had a great experience with Malibu Heating & Cooling Service. After I started hearing a loud banging noise coming from my furnace, I was worried about using it for heating or cooling. I reached out and Curtis came by the next day to check it out and fix the issue. The quick response and quality work really impressed me. Curtis was professional, friendly, and made sure to keep my home clean by wearing shoe covers while he worked. My furnace is running smoothly now, and the cost was very fair. I definitely recommend them for any heater repair or service needs.

I recently had Malibu Heating & Cooling Service install a new Lennox AC unit at my home in Malibu. After agreeing to move forward, Santiago came out to do a final check of the project and explained the whole plan for installing the air conditioner. A different team arrived later to do a duct pressure test and make sure everything was ready. On installation day, the crew showed up right on time. Santiago went over the installation process with me again and pointed out a few code updates that needed attention, especially with my old gas furnace and some ventilation concerns. The whole installation was handled very professionally, and they finished the job the same day. An electrician came by to connect the power and tested the AC system to make sure it was running well. Before leaving, Santiago walked me through how to use the new AC with my Nest thermostat, and showed me how to clean the drainage pipes for the AC coil, which I appreciated. They also took the time to clean up the work area, both inside and outside, so everything looked just like it did before they started. The city inspector mentioned that the installation was done really well, with no corrections needed. My experience was smooth, fast, and very thorough. I was impressed with the team’s attention to detail and their knowledge about AC systems. Everyone I met was friendly, polite, and professional. I would definitely feel comfortable having them help with any future AC repairs or upgrades.

when our old air conditioning unit stopped working during a hot spell in malibu, we started searching for help. after talking to several companies, most told us it would take months to get a new system installed, which was stressful for our family. a neighbor suggested reaching out to malibu heating & cooling service, and it turned out to be a great choice. walter was able to find and install a new hvac system for us in just a few days. the team removed the old unit quickly, took care of the installation, and made sure to keep our home clean throughout the process. from beginning to end, they were professional, friendly, and really listened to what we needed. now our house stays cool and comfortable, even during the hottest days. we really appreciate how they went above and beyond for us.

I highly recommend Malibu Heating & Cooling Service to anyone needing HVAC service or installation. We just had our air conditioning system replaced in Malibu and the experience was fantastic from start to finish. Blake answered all my questions over the phone and made sure I understood every step. Frank helped us schedule the appointment at a time that worked for us. The technicians who came out were on time, professional, and clearly knew what they were doing. They explained the installation process, were careful to keep everything clean, and made sure not to leave a mess behind. Curtis also took the time to show my wife how to use our new thermostat, which we really appreciated. With the hot weather here in California, it’s great to have a reliable cooling system and a company we can trust. Based on this and our previous positive experiences with their service, we won’t go anywhere else for our heating and cooling needs.

I recently needed help with my heater at home because it just wasn't warming up like it should, no matter how high I set the thermostat. After a friend suggested Malibu Heating & Cooling Service, I gave them a call. Curtis was the technician who came by, and he was very polite and professional both on the phone and in person. Curtis spent a lot of time carefully checking and cleaning the heater, making sure to get all the dust and debris out of the coils and vents. He really made sure the job was done right, and after he finished, my house was finally comfortable again. The cost was reasonable, and the service went way beyond what I expected. Since then, I’ve recommended them to a friend who also needed heater repair, and he was just as happy with the results. If you need reliable heater repair or maintenance, I would definitely call them first.

After having Malibu Heating & Cooling Service come out to look at my 16-year-old furnace, Curtis, their technician, clearly explained what was wrong and showed me the repair options. Considering the age of my furnace and the cost to fix it, replacing it made the most sense. Curtis provided me with several competitive quotes right away, which I appreciated. I decided to go with a new furnace, and I'm really glad I chose Malibu Heating & Cooling Service. Santiago handled the installation and did an excellent job—he was professional, tidy, and had a great attitude the whole time. The entire experience was smooth and stress-free. I’m so satisfied that I’ve signed up for their service plan and plan to keep using their HVAC services. Highly recommend for anyone in Malibu looking for honest and reliable heating and cooling work!

When our furnace stopped working in Malibu, we knew we needed help fast. We wanted a company that would respond quickly and treat us with kindness, so we called Malibu Heating & Cooling Service. From the very first phone call, their staff was friendly and helpful. Santiago arrived the next morning, right on time. He was very knowledgeable and explained all the options for our furnace repair, walking us through the pros and cons of each choice and discussing the different price points. He made everything easy to understand and was very patient with our questions. The following day, Frank and Jerome showed up with all the necessary parts and got right to work. They not only fixed our furnace, but also improved our system by installing new shut-off valves and updating the gas line setup. Now, if there’s ever an issue, we have more flexibility and peace of mind knowing each part can be isolated if needed. They were professional, skilled, and took the time to explain what they were doing and gave us tips on keeping our furnace running efficiently. We were back to a comfortable home in less than two days. The whole experience was smooth and stress-free. If you want great service and peace of mind for your furnace repair needs, this is the company to call.