HVAC reviews in Malibu, California

It was incredible.

They did a fantastic job.

Outstanding service from Dmitri and his team, who deliver top-notch work with exceptional professionalism - a must-choose for all heating and cooling needs.

These individuals are the epitome of customer service excellence, embodying a level of responsiveness and professionalism that's truly exceptional. Their dedication to helping customers is unparalleled, as evidenced by their impressive track record of delivering results despite often being slammed with bookings. It's clear why they consistently receive glowing reviews – they genuinely care about getting things done for everyone!

Sammie advised we'd be better off with a new unit due to its age. His price was reasonable. He didn't push for anything, which we liked. We could've opted for a minor repair, but it wasn't a long-term fix. Sammie's no-pressure approach made the decision easier.

They've been a solid choice. The technicians and staff are cooperative and professional, delivering quality work consistently. Prices are reasonable compared to competitors. Their service is dependable; I'd suggest them without hesitation.

Sean and Brian arrived right on schedule, demonstrating a high level of professionalism and courtesy throughout their visit. Both Sean and Chris took the time to thoroughly explain the new thermostat and its features, as well as show me pictures of the replaced system, ensuring I understood the work that had been done. Their exceptional communication and customer service made for an outstanding experience - I would highly recommend them.

We've been relying on Santa Monica Heating and Air for over 20 years. They've handled multiple installations and replacements across our large property, as well as regular maintenance at seven units in various locations. The team has consistently demonstrated punctuality, expertise, and fairness. When I've had queries, they provide clear explanations without any unnecessary work. Despite their busy schedule during the peak summer months when everyone's A/C fails, they make a concerted effort to address issues promptly.

Their commitment to reliability is reassuring, and I can trust them with my maintenance needs.

Santa Monica Heating & Air Conditioning Service showed up promptly. Same-day service was appreciated. The technician provided an honest diagnosis with no sales push. When I required a replacement part, follow-up appointment was arranged quickly.

We've been using this Santa Monica Heating & Air Conditioning service for a few years now and I highly recommend them. Their technicians are always on time, thorough in their explanations, and take the time to walk you through what needs to be done. The pricing is very fair and the work itself is top-notch. We've had excellent experiences every time and would definitely hire them again - they're friendly, professional, and get the job done efficiently.

Our technician, Jordan, was excellent - friendly, thorough, and patient. He methodically ruled out each potential cause until he pinpointed the issue, and then took care of it promptly. What impressed us most was his attention to detail in installing an additional protection system to prevent future problems. We also opted for their yearly maintenance program, which has given us peace of mind and extended the lifespan of our HVAC units. Overall, we're extremely grateful for Jordan's service and would highly recommend Santa Monica Heating & Air Conditioning.

I was impressed with the communication from the company before my scheduled service appointment for our geothermal system. Throughout the process, I received several text messages keeping me informed - including a reminder and a photo of the technician arriving at my location. The staff took the time to introduce themselves, which showed a personal touch. Upon arrival, they put on shoe coverings, which is always appreciated. Sammie was courteous, interacted well with our dog, and demonstrated professionalism throughout their visit.

The technician arrived quickly and explained the issue clearly. Their repair was done efficiently and effectively, restoring heat to my home with no problems.

I called Santa Monica Heating and Air after having trouble with my A/C unit - it wasn't cooling. My friend recommended them, so I gave them a shot. The tech who came out, Orlando, fixed the issue on the same day as the initial call. He even offered a quote but quickly realized all I needed was a new filter. It's been replaced and I haven't had any problems since. What impressed me most is how honest he was - no trying to sell me something unnecessarily. Overall, these guys are top-notch.

SM Heating and Air is top-notch. When I needed my AC fixed, a rival company tried to take me for a ride, but SM came through quickly and efficiently, saving us 90% on what others quoted. Their service far outshines the rest – thanks for being honest and reliable.