HVAC reviews in Monrovia, California

The technicians were respectful and did a detailed cleaning. Very satisfied.

A reliable company you can trust.

The technicians explained everything clearly and delivered excellent results.

Great company with skilled technicians. The air in my home feels much cleaner.

Great experience with this air conditioning repair company. The technician was very knowledgeable and explained everything clearly before starting the repair. He fixed the issue quickly and tested the system to make sure everything was working properly. Honest pricing and excellent customer service.

We had an A/C unit go down with one of our tenants in the high heat. Airtro was out quickly and replaced the unit even though they were booked. They did it on the weekend for us and did a great job. I would recommend them for any A/C needs.

I was referred to Jose Hernandez at Air-Tro Heating and Air Conditioning by my brother who had used Jose and his team on 3 of his projects. After vetting several companies including Air-Tro Inc. I selected Jose and his team to replace my heating and air conditioning system here in Chino Hills. In my first meeting with Jose he presented himself in a professional manner and very knowledgeable of his craft and product. His team, lead by Chris were here on time each morning, were respectful, clean, and the 3 of them worked very well together. The project was finished in two days, at the completion of the install, Chris and his guys did a final thorough clean up, leaving the house very clean. After a couple weeks I requested to have a couple adjustments made to the air flow in the duct work. Jose arranged to have Chris come and make those adjustments, no problem. I'm very pleased with the system and the effort it took to install the system. I'm very reassured that if I have any issue they promptly come out and take care of it. Thank you Air Pro Inc.

I recommend Air-Tro. I called for service on my furnace after another local company could not figure the problem out, after several trips. The service tech Taylor was very professional, courteous, and was able to successfully diagnose the problem and replace a part. I was also very happy with the appointment process, and the office staff.

Professionally presented estimate for new AC and instalation,, followed by scheduling and work completed.

We are very pleased with the quality of service that we have recieved from Air Tro from beginning to end. The coordinator for appointments called and confirmed availability for our annual review and inspection and the technicians were timely and called before coming on to the premises. They were very thorough and informative about what they would be doing as they were completing each unit and were efficient with their time. They also let us know that they would be sending us an estimate on what work needed to be done. We recieved the estimate in a timely manner. I would defintely continue services and am thankful for all the staff including the appointment scheduler, the technicians and parts department manager.

Dustin was professional, knowledgeable, and efficient.

He went the extra mile to ensure that the job was done right, and we couldn’t be happier.

If you’re in need of HVAC services, I highly recommend Air-Tro.

I have had Air-Tro handle my HVAC for 30 years. It is a first rate organization. I have never had a technician who was anything but the best of competency, concientiousness, and courtesy.

Had a great experience with Air-Tro. Our 17 year old combined furnace/AC unit needed a significant repair and so we decided to replace it. Got two quotes, including one from Air-Tro who we use for our annual maintenance and was very impressed and pleased with their knowledge, professionalism and work. The removal and installation was performed without a hitch. Kevin, the salesperson we worked with had a lot of experience and he actually recommended a smaller unit than the one I had because it would work better than a larger unit. I had a very good experience with Air-Tro and would not hesitate to use them the next time the furnace dies.....hopefully in another 15-20 years!

Air Tro was highly recommended to me by a friend, so I called them when my heater stopped working. They came out asap & diagnosed the problem…and then solved the problem! And thank goodness they did! They found cracked pipes in my old furnace, which could have allowed carbon monoxide to come into my house! I’m so very grateful for them! And, not only were they very skilled at their jobs, but also very helpful & kind, in answering all my questions. In my opinion, Air Tro is the best!

Chris from Air-Tro delivered exceptional service! His knowledge and diligence stood out, making the entire experience smooth and stress-free. His excellent customer service skills were truly commendable. I highly recommend Chris for his expertise and professionalism. A five-star service all the way!

I had just an estimate for adding hvac capacity, fast response, I have not yet acted on my hvac needs. Added Aug 2025. I like Air-Tro but have not bought from them. My first request (now years ago) was for a replacement system for which the proposal was $12,000 - it was a $6000 job in 2010. The young and (obviously) inexperienced person they propose what I had specified - he wasn't listening very well. My second request was for a mini-split system which was priced about the same as others, but which offered only an outdated system, like I was a dummy. Back-of-envelope estimates showed me a more efficient system was a money-saver. I got one and love it even more than I love my manual-transmission Corolla.

We had a whole house fan installed a few weeks ago and it works great. We turn it on at night and it pulls in cool outside air and pushes the hot air out through the roof. The fan is quiet, and saves tons of electricity because we don't have to run the A/C all night to keep our upstairs rooms cool. Our technician, Jose, arrived on time, completed the installation within a couple of hours, and cleaned up afterwards. Because of their fair pricing, and courteous staff, we will be using Air-Tro for all future heating and air conditioning services. If you're looking for a great company to work with, then Air-Tro is the clear choice.

I have used Air-Tro to repair or service my AC for several years. I can recommend them very highly. They are responsive, efficient and affordable. Their technician Tristan is excellent - a great technician, very straightforward, never tries to upsell products or services which I appreciate.

AirTro Monrovia location
review
I would highly recommend you look no further for your heating and air conditioning needs.
This is a well-established company located in Monrovia, California, that will provide you with exceptional service. The staff is knowledgeable and went above and beyond my expectations. Both the scheduling department and the on-site technicians are easy to work with and explain the process in layman's terms.
All your needs will be met with confidence.

Great, friendly, fast service at a reasonable price. Recommend!