Home Services reviews in Mountain View, California

I can't express how thrilled I am with the carpet cleaning service I received! My puppy had made quite a mess in the living room, and just when I thought it was all over, he managed to do it again! Luckily, someone came out within 48 hours, and my carpet now looks and smells brand new! I'm so pleased with the results, especially since the cleaning was done before anyone noticed the problem. I’m planning to have my entire house cleaned next, along with the bathroom, kitchen tile, and even the roof! I highly recommend this service for anyone in need of carpet cleaning!

On the morning of my appointment, I received a call to confirm the time. They also called to let me know they were running a bit behind, which was considerate and saved me from waiting around. When they arrived, they were friendly and worked efficiently. My carpets had seen better days, with wear and tear from my four active boys (19, 16, 13, and 7) and their friends, plus my large Lab with an oily coat. After the cleaning, my carpets looked and smelled fantastic! I asked for advice on how often to clean the carpets, and they suggested every six months for my situation, which was helpful. I will definitely be calling them again! My carpets are bright once more, and even my boys noticed the difference!

i was really happy with the price and service from c&t carpet cleaning. caleb was fast, friendly, and did an amazing job! you could actually see all the dirt getting pulled out of the carpet at our rental when we moved out. even though we only lived there a short time, it looked like years of dirt came out, so maybe the previous tenants didn’t really get it cleaned or maybe the equipment is just that good. i’m reaching out again to have them clean our new place before my baby starts crawling.

I had a wonderful experience with C&T Carpet Cleaning. Richard and his team cleaned all the vents in my condo and even added a botanical-based mold and mildew shield as a bonus feature. As someone with allergies, I noticed a significant difference right away! The customer service was outstanding from beginning to end. Everyone I talked to on the phone and met in person was incredibly friendly and helpful. Setting up the appointment was a breeze, and they arrived exactly when they said they would. Richard was very nice and approachable. He even took the time to check my dryer vent because of a dust issue we've been facing. Since I’m in a wheelchair and can't check it myself, I really appreciated his extra effort, especially when he discovered the hose was disconnected. I wholeheartedly recommend C&T Carpet Cleaning and will definitely reach out to them again, especially for carpet cleaning! Our floors and area rugs could use a lot of love.

we've brought in a few rugs for cleaning and repair over the years, and the results have always been great with fair prices. once, we had an old rug with serious moth damage, and caleb explained that while they could re-weave the damaged spots, it would end up costing more than the rug itself. he suggested we just get it cleaned and treated for moths, then place it somewhere the damage wouldn't show. we followed his advice and are really happy with the outcome. highly recommend their carpet cleaning services in mountain view.

I regularly get my carpets cleaned because I spend a lot of time in my basement rec room and want to keep it looking nice. After many years of owning my home and trying different steam cleaning companies, I can say that C&T Carpet Cleaning gives the best quality and value. They don’t push extra services you don’t need, and their work is always spotless and professional. They have definitely earned my trust and recommendation.

Our home recently experienced some water damage that affected the carpeting throughout the house. The entire carpet cleaning process required careful attention, and Richard did an excellent job coordinating everything. He is very organized and delivers high-quality work. Most importantly, I feel completely at ease with him and his team working in my home, even when I'm not there. To me, having trust and comfort with those providing services in your home is just as vital as the quality of the work itself. I've already recommended Richard to my friends and family, and I will definitely reach out to them for any future carpet cleaning needs.

from the moment luke and wesley walked in, i could tell i was going to have a great carpet cleaning experience. they clearly explained their cleaning process before starting, so i knew exactly what would happen. i had four rooms, twelve stairs, and a hallway cleaned, and they finished everything in about an hour and a half. they used corner protectors to keep their hoses from touching the walls and laid down moving blankets on other floors for extra protection. the best part was how spotless my carpets looked when they were done. one room especially had a lot of dirt from heavy foot traffic, and wesley showed me the difference partway through—it was amazing. all the equipment stayed outside in their truck, so there was no mess inside my home. their powerful suction left my carpets just a little damp, and they dried in about four hours. the price was very reasonable for such great service. i will recommend them to all my friends!

we've hired wesley with C&T Carpet Cleaning three times now, and each carpet cleaning service has gone above what we expected. our most recent service was to clean the carpets and area rugs in our new home. setting up the appointment was easy, and they found a day that worked with my schedule, plus gave me an estimate for the cost. wesley let me know when he was on the way and showed up right on time. he is friendly and really knows about carpet cleaning. we've also used them before for cleaning upholstery and rugs. i definitely recommend them for your home or business cleaning needs.

I needed help with carpet cleaning and started searching for professional cleaners. I looked into two companies and chose C&T Carpet Cleaning because they use safer, 'green' cleaning solutions instead of harsh chemicals. I was a bit unsure at first if these green products would clean as well as regular soaps, but Jesse explained everything clearly and compared both methods. I wanted to avoid unhealthy odors from chemicals, but also needed the job done quickly since the carpet was very dirty and I was short on time. Jesse worked with my schedule and made sure everything went smoothly. The team was professional, friendly, and kept me updated throughout the process. They finished the tough job fast, and the carpets look great now. I highly recommend C&T Carpet Cleaning if you want an effective and healthier carpet cleaning option. Their service, skills, and customer care are excellent.

I recently had my carpets, area rugs, and furniture cleaned by this company. At first, I noticed some stains and odors were still left behind after the initial cleaning, so I reached out to discuss my concerns. Richard came back with different equipment and special cleaners, and he made sure to treat the tough spots more thoroughly. After the second cleaning, everything looked and smelled much better. For area rugs, I learned that the team usually prefers to take them to their facility for a deeper clean, which is something I’ll keep in mind next time. The furniture also needed a second pass, and they were happy to do that to ensure it came out fresh and spotless. If you have preferences about the types of cleaning products used, I recommend talking with them before the cleaning starts. The team was friendly and professional throughout the process, and I would definitely use their carpet cleaning services again.

I had a fantastic experience with their carpet cleaning service! Wesley was very helpful and thorough during the whole process, especially when I told him about some pet stains I needed removed. After the first cleaning, a few stubborn spots came back, but I just called Wesley and he returned to Mountain View to clean them again. I really appreciated how understanding he was about my concerns and promised to keep coming back until my carpets were totally clean and fresh. Overall, the service was excellent—very friendly, dependable, and my carpets looked like new afterward! He even does upholstery cleaning!

C&T Carpet Cleaning spent nearly nine hours at my home, carefully cleaning my carpets, area rugs, tile, hardwood floors, and even my upholstery. They have also cleaned my outdoor tile before. The service might cost a bit more, but it is completely worth it for the amazing results. You really get top-quality work. Jesse and the team take great pride in what they do and pay close attention to every detail. I had a white area rug I thought I would need to throw out, but Jesse worked hard and made it look like new again. They have been around for a long time, and I always see them recommended when people ask about carpet or floor cleaning. I highly recommend their service!

c&t carpet cleaning did a fantastic job on my carpets! this was my second time using their carpet cleaning services, and i was just as happy as before. i scheduled my appointment and got all the usual reminders beforehand. luke reached out the night before to confirm everything, which was really helpful. the technician arrived right on time and was very professional. we walked through the house together so he could see exactly what needed to be cleaned. about three hours later, my carpets and laminate floors looked amazing—so fresh and spotless. during the cleaning, the tech even showed me the dirty water in the dump tank, and i was shocked by how much dirt came out of the carpets. my carpets dried in just a few hours, especially since i used some fans to help speed things up. i highly recommend their carpet cleaning service to anyone looking for thorough and reliable work. i’ll definitely use them again!

C&T Carpet Cleaning is by far the best carpet and upholstery cleaning service I’ve used. As a property manager, I’ve seen plenty of carpets get dirty and stained from regular tenant use. It’s always impressive how much dirt and stains Caleb and the team can remove from the carpets, leaving them fresh and looking almost new. I feel confident knowing I can rely on them to do the job right every time. They always arrive promptly, bring all the right cleaning equipment, look professional, and seem genuinely happy to help. I couldn’t ask for better service!

They don't know their own price range. I called for a quote on one mattress and specified it has a pet stain, but only the technician knows how much the cleaning product costs. Not even a range of cost or per bottle cost.

If you are looking for excellent carpet cleaning service and true professionalism, look no further. The team was both friendly and efficient. We run our business from home, and the carpets in our office area were heavily stained from foot traffic and everyday use. C&T Carpet Cleaning did an outstanding job, bringing our carpets back to life and making them look almost brand new. Before this, my wife had tried using expensive stain removers and home carpet cleaning machines, but nothing worked as well. The service was quick, and Jesse was very polite throughout the process. I’ve already recommended them to friends and family. Give them a try—you’ll be glad you did.

jesse came to clean the carpets on our main floor and the stairs. it had been a long time since our last carpet cleaning, and there were plenty of stains from pets and kids. jesse was very detailed and worked quickly, making sure everything looked great. when i noticed a new spot after the cleaning (from where a cord had rested on the damp carpet), i reached out and got a super fast response. they came back within two days and took care of the spot, plus they gave extra attention to a high-traffic area to make it look even better. i highly recommend c&t carpet cleaning for anyone in mountain view looking to freshen up their carpets!

I booked C&T Carpet Cleaning in June to clean a single couch and lounge chair. Over the phone I was told it would be ~$70 for cleaning the couch, and they said they had availability in the morning. When the technician arrived, he explained it was $70 for a surface-level cleaning that wouldn’t do much for the stains. He recommended shampoo for $200 or a deep clean for $300. We started with the shampoo, but the results weren’t great, so we went with a deep clean.

Near the end, the tech said he was running late and started rushing the cleaning, leaving visible dirt marks on the corners. He apologized but hurried out, leaving a ton of dirty water on the floor and some splashes on the wall. We cleaned most of it but remembered to take some photos near the end. For context, the lounge chair was clean before but had a visible dirt mark on it afterward. The cleaning only took an hour, from 10:15 to 11:15.

They called the next day asking for a review. I explained my concerns and texted photos with a detailed account of what happened. I waited a week and never received a response. I followed up twice more and was told a manager would reach out, but he never did.

Had he spent an extra 10 minutes addressing the corners and cleaning up the mess, I’m confident everything would have matched the other areas he cleaned. After spending $300, I’m very disappointed with the mess left behind, the price discrepancy, the rushed workmanship, and the lack of any follow-through.

this carpet cleaning service is fantastic! wesley was super fast to respond when we reached out about getting our carpets cleaned. he actually showed up the same day to give us a quote, and the price was so good that we couldn’t pass it up. wesley explained the whole process clearly and kept things light with some great jokes. he fixed up three rooms where our dogs had damaged the carpet, and now they look like new again. he also cleaned six rooms in our house, and the carpets are now fresher and cleaner than they've ever been. wesley arrived right on time and finished even quicker than expected. i highly recommend this company and will definitely use them again for any future carpet cleaning needs!

I had a great experience with this carpet cleaning company in Mountain View! I was looking for a quick quote to get two bedrooms cleaned, but most places wanted to send someone over first. Here, I was able to get an estimate online, and I could choose if I wanted updates through phone, text, or email, which was super convenient. Caleb came over, checked out the carpets, and got right to work. He didn’t try to sell me any extra services I didn’t need. Caleb was friendly, professional, and really knew what he was doing. He treated my home with care and made sure the carpets looked fantastic. I’ll definitely use this company again and recommend them to friends and family. Great service all around!