Reviews of local pros in Mountain View, California

4.9 based on 1279 reviews Back to the listing
    5

    Knowledgeable, and helpful with excellent tips for getting the optimum chemical balance foe you pool. I use them for servicing my pump as well. They have a well regarded pool cleaning service.

    5

    We have been using Excel Pool for nearly 18 years and have been satisfied totally with prompt and reliable service, repair work, advice, and ease of communication. Great company and highly recommend!

    5

    They have been servicing my pool and spa for over 20 years. Best in the business. They are proactive about notifying me of issues. When there are issues, they recommend the best fix, not necessarily the most expensive fix. The serviceman shows up every week at his normal time.

    5

    I have been using Excel Pools for over 30 years. There service has been excellent. They have always responded to me immediately with any questions I might have had.
    I would recommend them for any pool issues or service you have.

    5

    We have been with Excel Pool and Spa since 2004 when we first moved to Atherton. We have had excellent service and cooperation with this company. Anna at the office and the servicemen who come every week to tend to our pool have been great. Will not hesitate to recommend them .
    Ray Carbullido

    5

    I highly recommend Excel because it is an excellent pool service company. They are very dependable and they give great customer service. The pool looks beautiful all the time. Any time the pool equipment needs service, they notify me and fix it right away. You can't go wrong with Excel!

    5

    Excel has serviced our swimming pool for many years. It has replaced our heater, controls, electrical wiring, time clock, solar valves and kept our pool sparkling and free from algae. Thank you Martin, Ben, Jim, Anna, Susie and Tom. These folks are a great team with whom to do business.

    5

    We've used Excel for years. They are reliable, cost-effective, and customer-friendly. What I really like is that when they say they will do something, they follow through. We have regular service, and there have also been a few challenging repair issues over the years, and they were impressive in dealing with them.

    5

    What a relief it was when we turned our pool maintenance over to Excel! The weekly service is excellent and dependable. Our pool is always sparkling clean, the chemicals balanced, and any unusual problems addressed promptly-all at a reasonable cost.

    5

    When I purchased my house 19 years ago, I loved the house but, not being a big pool user, I was disappointed it had a pool. My real-estate person said, "Just call the man and he will take care of it!" The man was Excel Pool and they have serviced my pool ever since and I am pleased with their service. They have not only been reliable but they have made recommendations that kept the pool and its associated equipment in good working order and significantly reduced its power usage.

    4

    I have Excel Pool servicing my pool for many years. They are reliable show up every week, have done a good job of keeping my pool in good condition. When there is a problem, they always send technicians with good knowledge and fix the problem right away. I had several other companies serving my pool before I signed up with Excel Pool. So far, they are the best.

    5

    Excel Pool has been our pool and spa service for more than twenty years. They are a company that has earned our trust and admiration both for the quality of their service and their reliability. When we needed our heater and pump replaced they were there with recommendation as to which would work best for us and made sure that we got the best price for pump and heater instillation. We can set our clock each week as to when our service man is to arrive. He is always on time, polite and knowledgeable. Our pool is always sparkling and clean which is important since our grandkids make use of it weekly. This is a company that you can rely on for quality of service and reasonable price,

    5

    I recently hired excel to replace my old pool heater, pump and install a new digital control panel. They did a great job, showed up on time, completed job quickly and cleaned up my pool equipment area as promised. Although I had a few quirks with the control panel, they quickly followed up and are working out the issues. From the owner, installers to the office personnel, I found them all very courteous, professional and responsive. I had other bids for my pool equipment but chose excel based on the quality of their employees and great customer service.

    Thank you, Dale K
    Mountain View, Ca

    1

    I have been a client for years and when I need new equipment they are very responsive.
    The weekly service is horrible. They clean my filter in the pea gravel dog run rather than the dirt a few feet from the filter. I have had to clean up after them and replace the pea gravel each time.
    After complaining the response was basically a who cares if we damage your property…
    Zero customer service

    5

    Limpian muy pero q muy bien

    1

    Worst people to work with

    5

    Very helpfull people

    4

    Just a corporate office I am passing by often

    1

    Very rude customer service, very cheap place to work

    5

    Excellent customer service provided by the company and employees.

    5

    Great Company providing Great Services! Best Company in the whole bay area!