Electrical reviews in Newbury Park, California

4.8 based on 76 reviews Back to the listing
    5

    I liked the option selection for our entertainment needs, which made it easy to decide which way for Us to go forward. Defined Entertainment Design was a godsend in explaining The Good, The Bad, and The Ugly. All of their Team works in harmony to deliver top notch results. This is the Company that you recommend to your Family and Friends. Thank You Defined Entertainment Design, You Rock!

    5

    Excellent knowledge and Customer Service .

    5

    We couldn't be happier with the service that we received from Defined A/V. Our company was preparing for an on-site meeting in a short time-frame, and they were able to come in, assess our needs, and get our large (and HEAVY) multi-media screen and soundbar mounted to a cart so we could have our online meetings without a hitch!

    Not only were they quick to respond, they provided the missing documentation we needed to our hardware, they were also professional AND they got the job done fast. We will definitely be using them in the future when we have other A/V projects!

    5

    Extremely customer oriented business. You can't go wrong.

    5

    Great service and personal attention. The Defined Entertainment is tops.

    5

    These folks are excellent. Great service, knowledgable, immediate response, good prices.

    5

    Peter and Mark made everything simple for me. From design to install and support. Very helpful and knowlable.

    5

    I have been using Defined A/V for a few decades now and each and every time I need something they are quick to respond and do amazing quality work. Thanks to all at Defined A/V

    5

    I have been a customer for over 15 years. This group is fabulous. Honest, timely and courteous They know their "stuff". Do not hesitate to use them.

    5

    Amazing crew, solid work. Been a customer for ten years, they always go above and beyond to get the job done right. Would highly recommend.

    5

    This company is unbelievably professional and that attribute added to kindness is a game changer. In a world of technology and lack of connection, though they deal in that space, their customer service is impeccable.

    5

    Mark and his team are very competent and knowledgeable, they solved all of my network and home theater needs. Mark went out of his way to find a solution for an issue with my security cameras that saved me money.

    5

    Extremely responsive with a can do attitude! Mark set it up and John executed setting my new tv up and safely wrapped the old tv up and put my other tv in my car for return. John ran out for extra things that I didn't have to set up the new tv. He also loaned me moving blankets to wrap the old tv in, and carried the tv down to my car! Not your typical job. I am very grateful for their expertise and help. Thanks guys!

    5

    Defined A/V did a great job bringing our home multi-room audio system up-to-date. I highly recommend Mark and his crew.

    5

    We've used them twice now within a year and they have been incredibly professional and work with us to make the best possible A/V set ups that we need. Highly recommend them!

    5

    Friendly customer-service and very resourceful technical solutions. Owners and techs were all top notch: polite, punctual, professional, and willing to go to great lengths to satisfy our needs. Excellent value. Would be happy to use them again in the future.

    5

    Love Mark and the crew. We have been working with them for the past 4 years and would not trust anyone else to touch/set up our devices. They are super knowledgeable and very patient when their clients ask really stupid questions!! Recommend them 100%.

    5

    I was happy to find this place. They mounted a television on the wall in my work studio. The team that did it was very professional and knowledgeable. They even gave me a great tip on quiet fan units to buy for cooling my computers. I would certainly feel confident to call them again for home theater installation.

    5

    We had an office move into a much larger office space while I was on vacation in Hawaii!. Defined Entertainment Design immediately came out, scoped the job, took "ownership" and communicated with our commercial landlord.

    Everything was handled PERFECTLY...EVEN WHILE I WAS AWAY ON VACATION!

    Thank you to Peter and his whole team for providing us with such excellent, professional workmanship in a timely and cost-effective manner. I am now a huge fan!

    5

    Have had the Deferred Entertainment group design and install three whole house systems over the past 20 years. Always state of the art equipment and Peter is the best in the business at design and troubleshooting. A big investment deserves the best people go with Peter

    5

    First of all, these guys are great; they are knowledgeable, competent, and personable. I wanted a 75" TV mounted at eye-level over an existing fireplace. They explained that the installation would require lowering and hence reducing the size of my present fireplace and ducting the heat near the ceiling. The fascia would be stacked stone and the equipment would be hidden in the wall! Peter came to our house twice, the second time accompanied by Eric from Brookside Properties. Eric would perform the installation. Peter prepared a comprehensive estimate and, during his visit, Eric described changes that I never would have thought of. Consider this review as a shout-out to Peter and Eric and Defined A/V.