Constraction reviews in Orange, California

Even though I ended up not building a pool with this company, I just wanted to say how happy I was with how responsive Rich was and how detailed he went into the process. Burt, who was our consultant was also super. Despite having car and other logistical problems, he still was a great representative of the company and went over some of the finer details. Thanks guys for your hard work!

Kelly and Victor are the main event at Pacific Paradise. Always helpful and responsive. We built our spa in 2019 and use it multiple times a day (especially during covid). Kelly always responds when I have any questions or maintenance issues. Just met Victor a few weeks ago but he took the time to solve a minor issue and made sure everything was working properly. We love our spa and have no regret using Pacific Paradise as the builder.

I am looking to build a pool for my business in my parents backyard. I have gone through the city for all official permits and licensing. I called this company after seeing their sign in a front yard in my parents neighborhood. When I got a call back, I believe it was Rich I spoke to, was extremely unprofessional and rude. He first told me that there’s a bunch of licensing and whatnot I need to get from the city so I’m not shut down. Seeing as I’ve had my business open for a year, I am aware of what I need, especially since I’ve already spoken to the city for moving my business to a home property from a commercial. He then began talking about how he’s been in business for so long, he’s amazing at what he does, and was not so humbly bragging about himself and his work.

I told him my mom (the homeowner) was getting a few bids from a few companies just to compare and see who can provide what we were looking for, for the best price when it came to materials and customer service. We’re willing to pay more for a company that respects what we want and is happy to work with us. He then told me that he wasn’t going to wait in line behind other contractors and it would be a waste of his time. I told him, in respect for my parents and myself , I didn’t think we would be a good fit and hung up. As someone who owns a business I can’t imagine telling someone they would be a waste of my time, even if I thought my goals and theirs were on opposite ends.

We met with companies who have won awards for their pools and work who were far more humble and accommodating and willing to work with us, knowing we were getting multiple bids. My best advice for Rich is be a little more humble and allow your potential customers to look at other companies. If your work is so great, you would stand out and they would pick you, right?

**Update in response to business owners response: he literally told me that it would be a waste of his time, with us getting other bids (my husband was sitting right next to me and can attest to this. I wouldn't put something so critical in a review if it had never happened**

We've never had a backyard pool -- we previously lived in HOAs with lots of pools. So, taking this project on was overwhelming and we needed an expert team. Rich, Kelly, Victor and Bryce were a great, experienced team -- designing our beautiful pool and landscaping at our new forever home. They were problem solvers too. When unforeseen things came up, they had solutions. We highly recommend Pacific Paradise Pools.

Our front yard remodel got off to a rough start with time delays and construction errors made by a sub-contractor. We met with Kelly and walked through the problems. She accepted responsibility and removed the struggling sub-contractor. Jose and Raymundo managed their in-house construction crew. They fixed all of the problems, paid close attention to all the details and communicated effectively. Bryce was a tremendous asset to us. His guidance on materials and plants brought the project to a level beyond our expectations! We are happy to recommend them.

All I can say is WOW!!! Such a beautiful outcome to a stress free project. We chose PPP after seeing my cousins pool that they did and after talking with Rich it was an easy decision to go with them.
From start to finish, where so many things could go wrong, it went really smooth. We started with Tim who was with us every step of the way in the tear down. Tim was super nice, helpful and knowledgeable, couldn't ask for a better project manager. After Tim, Kelly took over to put everything back together. Knowing how hard it is to pick out colors, tiles, pavers, etc., we really leaned on Kelly and boy did she deliver, the end result is just gorgeous! Kelly's guidance, expertise and responsiveness made us feel relaxed and cared for during the process. Victor was by our side for inspections and pool start up, what a super guy he was, we had so many questions upon start up and he held our hand all through it, he is a true asset to the company.
All the subcontracted crew that came in from excavation, plumbing, tiling, pavers, pebbling, etc., EVERY single one of them worked hard, we're courteous, cleaned up after themselves and did top notch work! We are beyond happy with the end result and would recommend PPP to anyone looking to have a pool built. Thank you Rich, to you and your entire crew!!!
The Alvarez’s

We Highly recommend Pacific Paradise Pools, who did a wonderful job redoing our pool and part of our yard. Our family is enjoying it very much. They were so helping making crucial decisions, using their expertise to guide us through the process. We are proud to recommend them.

We worked with Pacific Paradise Pools on a full backyard renovation. We had a general idea of what we wanted, but worked very closely with their designer Bryce to work out all of the exact details. Bryce was an amazing partner to work with as we designed our space. He helped us choose all the hard scape materials, ensured that the design was cohesive, and helped recommend which plants to use in our landscaping. Lee was the project manager over seeing the work, and they were always very punctual, thorough, detailed, and overall did an amazing job. They showed up every day, worked really hard and didn't stop until the project was done. We even had a few custom requests, and they were able to accommodate us. We are very very happy with the end result, and would definitely recommend this company for any yard renovations or hardscaping.

After remodeling our house during the last 4 years, everything was set up for the icing on the cake, a nice pool with a spa for our backyard. When looking for the company to deal with this important project, we had a referral from one of our neighbors who recently worked with Pacific Paradise Pools for a remake of their old pool and were very satisfied with the results, so we decided to contact them, besides a couple of other companies to have a fair comparison regarding pricing and options. We ended up closing a contract with Pacific Paradise Pools after comparing pricing with the other two options, that ended up being pretty close for the same design and features, so preferred to go with the one with a direct referral, besides that, Rich Tonti showed to be very knowledgeable and his 40 plus years of expertise in the field gave us a sense of trust. As with every big project there are always minor issues that have to be addressed, and have to say that we managed to resolve all of them in a professional manner, ending up with a spectacular final result, a gorgeous 34 x 17 pool with spa, water features and fire pits, with top of the line tech, as we dreamed off, built on schedule. The whole team at Pacific Paradise Pool, including the contractors they used were up to the task, an honorable mention to Lee and Cesar who always run the extra mile to achieve the expected results, kudos to them. So, whenever you have a pool project in Orange County, this company should be on your list.

Thanks to Teserra pools for the beautiful pool they built for our family. Steve Luna and Jeremy were incredible throughout the entire process. They made several suggestions as to the design of not only our pool but the jacuzzi as well. Jeremy encouraged us to allow Teserra to install a tumbling waterfall feature from the jacuzzi to the pool. Not only is this a beautiful feature any guest coming to our home immediately comments about but also has a soothing effect when the water tumbles down the rocks and enters the pool.

Jeremy was incredibly responsive to any follow up work both on the pool and the entire landscaping of our back yard.

My wife and I would recommend Steve, Jeremy and Teserra to any homeowner considering the purchase of a pool and/or jacuzzi.

Drew and Colleen

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Greatfull

This is the industry leader in pools, spas and outdoor environment. Great company that focuses on customer satisfaction.

Teserra is a great firm that delivers a high quality product at extremely fair price.

We worked with Brent on a design. It turned out amazing. Highly recommend. Very professional.

Daniel, John, and the entire team built a beautiful backyard paradise for us in our new home at Del Webb Rancho Mirage. They were prompt, courteous, on time, and on budget. They were also flexible to our schedule and made it work when we wanted to make a few changes. We love our backyard masterpiece and would definitely recommend Tessera!
Tom & Debbie Kendrick

Adam Rodriguez and Teserra Outdoors built the pool along with hardscape at our new home in Palm Desert and we couldn't be happier! The processes that they have put in place for the design and construction are strong and that is important to my wife and I who are in the construction industry. Adam specifically, went out of his way to ensure that my wife was happy with all of her choices to include a substantial last minute change to the project.
Thanks Adam & Teserra for making a stressful thing like constructing a backyard a simple process!!
Tom & Debbie McCready

We have only great things to say about the team at Teserra Outdoors - Coachella Valley, and especially Adam Rodriguez. First, our number one requirement with a contractor is that they communicate, regularly. Adam is responsive and knowledgeable. He is also personable. He was very helpful in working with us to design the pool and spa WE wanted. He changed the plans as we requested without hesitation (never tried to talk us into his ideas to save time or make his job easier - we like that). His professional attitude showed in his interactions with us. He also has a great sense of humor. The crews that have done the various phases of demolition and installation have been prompt and professional. Teserra removed trees and old planter structures in order to install the pool, dug the pool cavity following our design request exactly, filled the cavity with rebar and gunite, poured patio pads of concrete, and the coping, and installed the accent tile on the hot tub and pool (its been a fascinating process so far.) We had an issue with one spa coping (ledge) which cracked during the curing period - again, no hesitation to make it right. All that's left to do is to install the pool controls, the pool lining of pebbles and some water! We always know what's coming before it happens, and we look forward to the completion of our project and the first dip in our new pool. It's been a pleasure to work with Adam and Teserra Outdoors, and we would recommend them to anyone looking to install a new pool and spa!

After interviewing more than a half dozen pool companies we chose Teserra to build our pool and install our hardscape! We couldn’t be happier with our selection!

One of the main reasons we selected them was our salesman, Adam Rodriquez. He was a pleasure to work with. He was diligent in answering all of our questions, he was so patient as we went through several design changes always wanting to make certain we would be happy with the end product. He made welcome recommendations and did a lot of research when we were interested in using new technology.

He was on site from start to finish always checking in with our project supervisor, Fernando, who too did an amazing job.

If Adam said he would be there he was, if he said he was going to do something, he did it!

I would highly recommend working with Adam at Teserra if you want an excellent job and a salesman’s with great integrity and character.

Patricia and Frank Chiella

For any complicated project it is fairly normal to expect delays and complications but I can honestly say Teserra has been there every step of the way. When their workers or contractors do something not up to par they will re-do it until it's done right. When something has broken or not worked right they have come out to fix it under warranty. Austin has been very professional and responsive every step of the way and I would not hesitate to use them again for any future projects I have.

Update: I have needed some warranty work done several months after my project finished and Rudy Ortiz was very prompt and helpful in getting what I needed done! Thanks again

We have a 45+ year old pool that had never been updated. We wanted the original Palm Springs style of bright white plaster and cobalt blue tile. Teserra was able to recreate the design perfectly with a modern tile. The results were just what we wanted. We love sitting under the umbrella in our chairs on the new sun deck with drinks in hand. The crews were on time, professional and always left the site clean every day. All the plaster had to be removed (a messy process). Definitely a 5 star job!