Home Services reviews in Pasadena, California

Kind of a rude service company. They just hang up on if you don't fit their needs that kind of rude. Maybe they are just too busy for new clients.

Always do a great job

Great company! I needed last minute services and they were able to accommodate my needs on such a short notice. Very profesional and friendly staff! I would definitely recommend their services !!!

Loved their service and professionalism, the elite team it’s always on time, will definitely keep using their services for years to come!

The wonderful folks at Elite Maid Service have been amazing. I HIGHLY Recommend their services. Their team members are Rockstars... and Lisa and Rose have always been there for me.

Frank McMinn II

I've used Elite for several years now and they do a wonderfult job. They're easy to communicate with, and their staff and employees are lovely people. I also appreciate the text alerts to remind me of our cleaning appointments.

Perfection!! I have been using Elite for almost 2 years now and can't see me using anyone else. Every one of Elite's staff is polite, courteous and do a fantastic job keeping up with messy habits. Highly Recommended!

Over the years I have employed many housekeepers, individuals and small businesses. This is the larger cleaning service I have hired, and I've been very impressed overall with the quality of their work. Admittedly, at first I thought their rates were on the high side, and they are certainly higher than the mother-daughter teams I've had in the past. However, they run a professional business with very well-trained technicians, competitive salary and (I'm pretty sure) a benefit package, along with safe and environmentally-friendly cleaning products. I am not inclined to do my own heavy cleaning (health issues) but I am a discerning consumer of same. If you are looking for a knowledgeable and conscientious housekeeping service I strongly suggest you call Elite Maids for a free written estimate. You will not be sorry.

I had the pleasure to experience Elite Maintenance services the other day. Not only was i very pleased by the highly professional accommodation when i called to request the service, they made sure i was going to receive what i needed, the amount of people who would show up at my house and to what cost. The girls were on-time, professionally, smiling and friendly, and most importantly - concluded a fantastic well done job and left my house impeccable! Thank you, Elite Maintenance, the girls made my day! client for ever Annika Sandberg

I am new to the area, and wanted a cleaning company that is dependable and that employs its cleaners (rather than providing independent contractors). Elite was recommended by the concierge in my apartment. I was impressed with Lisa's responsiveness, and thereafter with the quality and efficiency of the cleaning staff. I look forward to a long relationship with this company.

Outstanding service! I asked for a deep clean and this is exactly what I got. My kitchen, bath were cleaned, window sills, fans, floors and sofas and honestly my tub never shined like this before. I will use this service again and highly recommend The Elite Maids.

We have been working with Elite Maids for a couple of years now and we are very happy with their cleaning services. Thank you to Rose and her wonderful staff.

My clients were moving out of their LARGE home and renting it out. I needed to find a company who would do a deep clean and I wouldn't have to be pointing things out over here and over there. Sandra was the team leader of a 4 person team and she was amazing! I did not have to say anything except to please clean the inside of all drawers as they were moving and everything had been emptied. They would not have known that or opened a homeowners dressers etc. They were a referral on Next Door and I will absolutely be using them again for all of my clients when in need. They even came in UNDER what they quoted! It's a huge, gorgeous house and many companies I called gave me astronomical prices once they looked up the address. Elite gave me an honest, fair quote and like I said came in under and was a referral from a neighbor. My clients could not have been happier!!! Thank you Elite!

Elite Maid Service is terrific!.... The cleaners arrive on time (call before
arriving, quite responsible). They work hard (no goofing off). They listen to what you would like them to do. I have used the Service several times on different jobs. They are clean, neat and polite. I recommend their service.

Both of us, Tamara and Alexis, are delighted and grateful to have Adriana, Nora, and Maria take such good care of our home. They are extremely efficient and detailed in their work, always complying with special requests as well as maintaining the regular upkeep in check. Very hard working ladies and extremely nice and polite. Eli, the scheduler is super accommodating and nice. Excellent quality at a reasonable value.

I was calling a few places getting different estimates and comparing they’re services and at first elite cleaners seemed like the best way to go. the ladies who cleaned my house were nice and did a good job in cleaning my apartment. However, I was told I would get a follow up call to see how I felt about my service and I wasn’t. When I checked my account to see if they had charged me, they charged me $315 rather than $180 that we had originally agreed on. I called to have this fixed and they said they would call me right back once someone looked at it. 30 min went by and no call so I called back and explained to the lady on the phone what happened. She said that because they girls took 3 hours I was charged $90 an hour. however even 3 hours charged at $90 is not $315. I told her that no one told me additional charges would be added and that the ladies did a great job so I should be happy. Even though I am furious, I am grateful that they returned my money. I’m not complaining about the service itself. I am complaining about how they charge and handle their customers. I will not be using this service monthly like I had originally planned.

Elite Maid Service cleaned my home yesterday for the 1st time, they did an amazing job!!! Their work was so thorough!! I've hired other maid services that are not as detailed and thorough as they are, and felt like not much was cleaned. Elite Maid Service provided the type of cleaning service I was hoping for!! Sandra and Esther were are the 2 maids that come over and they were simply a delight. They made sure I was perfectly comfortable considering that I'm pregnant and almost due! So happy with their work!! Customer service over the phone is also excellent!! Thank you!!!

I recently hired this house cleaning service and was blown away by the level of professionalism and attention to detail they provided. From the moment they arrived, I could tell they were committed to making my home look and feel it’s very best. The team went above and beyond my expectations, leaving every surface, and every corner spotless. Additionally, the staff were friendly, reliable, and respectful of my home and time. I highly recommend this house cleaning service to anyone in need of a top-notch cleaning crew for their home or business..

Super reliable and always leave my place spotless. Highly recommend

The ladies Elite sent to my home were on time, had all their own equipment, and used products that did not irritate my chronic conditions. They didn't make me feel bad about the condition of the house. I've been sick, so I can't do it all anymore. They did way more than I'd asked them to do.

I have been using The Elite Maids service for many years. My mother, who passed away in 2015, was one of Rose’s first clients. I am always pleased with their cleaning. They are reliable, honest and hardworking. I recommend them highly.