HVAC reviews in Pasadena, California

We hired Purified Air Heating & Air Conditioning for annual maintenance. They did a thorough job, boosting airflow and reducing waste. The technician offered sound advice without pushing extras. Their service was top-notch and dependable in the South Pasadena area.

Purified Air Heating & Air Conditioning provided a solid service for our HVAC maintenance needs. They methodically checked both outdoor units, thoroughly cleaned the equipment, and ensured the systems were operating at peak efficiency. The technicians were courteous, punctual, and took the time to explain everything clearly. Overall, I had a positive experience and will continue to schedule regular maintenance with Purified Air to maintain my system's optimal performance.

Purified Air Heating & Air Conditioning executed a flawless installation of our Lennox setup. Their professionalism shone through with tidy workmanship that prioritized our home's integrity. The new system delivers precise, uniform temperatures throughout each room, exceeding my expectations. Overall, I'm thoroughly satisfied with the upgrade and service provided.

Had a brand-new Lennox system installed and it all came together flawlessly. Roman's team showed up on time, were super professional, and the work is top-notch. The airflow is noticeably improved, cooling hits faster, and the installation looks spotless. Highly recommend Purified Air Heating & AC for anyone investing in a new Lennox system.

Purified Air did a fantastic job installing our HVAC system and new ductwork. Their attention to detail was impressive, keeping us informed throughout the entire process through thorough documentation. The end result is excellent - our home feels comfortable from top to bottom. The team's professionalism and ease of communication were standout features of their service.

I recently used this company for both repairs and maintenance on our rooftop HVAC system, which was not installed correctly by the previous owner. The system worked fine on a dry day but failed during a heavy downpour. The technician was very thorough, explaining what needed to be done and answering all our questions. He communicated clearly throughout the process, even scheduling two visits - one for the repair and another to re-install it properly. Overall, I'm extremely satisfied with the service and would highly recommend this company to others.

Excellent job, friendly team, and reasonable costs.

Dave did great work.

They're incredibly thorough and customer-focused - we switched two years ago and it's been an absolute pleasure from start to finish.

I had a solid experience with this company, thanks to their friendly staff and reliable technician, David. He did a great job addressing my AC ductwork issue and was very professional and careful throughout the process. The price was reasonable and fair, and I appreciate his honesty. Overall, I'm happy with the service and would definitely use them again for any future AC needs.

Phil was excellent, providing clear answers to all my queries and explaining every aspect of my AC system's inner workings and exterior components.

The technician was knowledgeable and clearly explained the work being done. The service was carried out quickly, professionally, and on schedule. I'd definitely recommend this company for their air conditioning services.

The technician who came to fix the issue was friendly, expert and efficient, providing clear answers to all my queries and offering valuable advice.

They're hands down the best for HVAC needs. From the first visit to get an estimate to the completion of the job, their technicians took pride in treating my home like it was theirs. I had all my questions answered thoroughly, leaving me confident in my choice. What really impressed me was how spotless everything was left - zero dust or mess whatsoever. As a neat freak, that was a huge bonus. If you're looking for reliable and professional service, don't bother with anyone else. This company has got it covered.

David is exceptional, extremely knowledgeable, swift, welcoming, and respectful. He's a valuable addition to your team.

We highly recommend Access Heating and Air. Their reliable technician, Rod, always responds promptly to our maintenance and upgrade requests. We've consistently received top-notch service at a fair price. No question - they're the best choice for our HVAC needs.

I recently needed to replace my old HVAC system, which had been due for an update for over 30 years. After getting multiple quotes from various installers, I was eager to invest in the latest technology - specifically a variable system. However, most companies seemed hesitant, citing concerns about cost and complexity.

Their proposals were often for two-stage systems instead of what I wanted, which left me feeling frustrated and misled. It wasn't until I visited Lennox's website that I stumbled upon Platinum installers in So Cal, who specialized in variable systems. My meeting with Rod from Access Air was a game-changer - he took the time to discuss all my options and immediately understood my preference for a variable system.

He presented me with a quote that was surprisingly competitive with what other companies had offered, and even explained how his company would handle rebates from Lennox and local incentives. These savings added up to around $2,400, making the deal even sweeter. What really impressed me was how transparent and upfront Access Air was about all the details.

Their installation was seamless - they showed up on time and completed the job in just 5 days without any issues or overruns. I'm thoroughly impressed with their service and would highly recommend Rod and his team to anyone in the market for a new system or repairs.

I recently purchased a 1,800 sqft single-family home in Sierra Madre that came equipped with an aging heating and air conditioning system - over 35 years old. Upon reviewing my American Home Shield warranty policy, I realized it was essentially worthless. I needed to find a reliable HVAC service company to assess the condition of my existing system.

I reached out to a couple of local companies, but both left me feeling unsatisfied. The first one, although helpful at an initial $39 service fee, failed to provide written conclusions and imposed a 25% referral fee on any future purchases made through Home Depot, which I had mistakenly contacted them through. The second company was uninterested in evaluating my old system and instead focused on selling me a new one.

Frustrated, I called the Southern California Gas Company for assistance. Their representative spent over an hour examining my home's furnace and AC compressor, providing a detailed report using their standard forms. Although they couldn't discuss purchasing a new system, this expert confirmed that my HVAC system's major components were in very poor condition, posing a safety risk.

I realized I needed to replace the entire system entirely. Researching top manufacturers, I contacted Lennox for authorized dealers in my area and was directed to Access Heating & Air Conditioning in Pasadena. Their evaluation process was thorough and well-documented at $218 for two hours, thanks to senior repair technician Mark, who provided a detailed analysis of each component, including aspects I hadn't considered.

While Mark's demeanor may come across as rough, he is an exceptional technical expert in his field. The next day, Access Heating & AC President Rod Rodriguez visited my home to assess the situation further. He conducted his own investigation and analysis, taking into account my plans for renovations and expansion in a couple of years. After gathering all necessary information, Rod spent 45 minutes developing four alternative HVAC system options, weighing quality, operational lifetime, expenses, and pricing. His presentation covered both pros and cons.

Ultimately, I chose the second most expensive option after Mark's recommendations. The contract was signed within two to three hours, with the installation commencing in one week due to Access Heating & AC's relatively short backlog at the time. The full installation process took six days, from demo to instruction on how to use the smart Lennox controller.

Even senior installer Steve exceeded expectations, demonstrating exceptional technical expertise and accommodation. I highly recommend Access Heating & Air Conditioning, planning to work with them again in the future for any HVAC needs.

David Chen's work on my issue was top-notch, resolving the problem with ease. He presented himself as a consummate professional, clearly articulating the issue and its fix.

I reached out to Access HVAC at 9am and got a call-back by 11am. The receptionist was friendly, setting a good tone for the visit. When Matt arrived, he showed up promptly and displayed excellent customer service skills. Working with our nearly century-old home can be challenging, but Matt handled it with professionalism and expertise. He efficiently resolved the issue, getting our heating system back online. Kudos to Matt and Access for their great service – thanks again!

We're extremely satisfied with Access. Two heating and air conditioning units were installed at our place last week. Rod walked us through the options and addressed all our queries. He made choosing the right unit straightforward. Francisco, Mario, and Edwin did the installation, demonstrating professionalism, expertise, and a positive attitude. After completion, they guided us on using the new thermostats and provided thorough answers to our questions. The units are incredibly quiet – we're impressed. Great job by Access.