HVAC reviews in Pasadena, California

Air Tech handled our home with excellent attention to detail. Their team took extra steps to protect our belongings, covering everything in plastic to prevent dust residue. Their level of service and care were truly appreciated.

We've had a Carrier combo system installed by Bryant about 4 years ago, which has been serviced twice a year. In early April, during an unusually warm spell, we turned it on and it wasn't cooling - not surprising given the heatwave. We called Bryant immediately and they sent someone over within two days.

Corrie, who'd done one of our annual maintenance visits previously, came out to investigate. He suspected a coolant leak but couldn't detect it with his usual tools due to its small size and slow flow rate. Instead, he recommended a pressure test, which would require Bryant to quote us for the work and offer a discount as loyal customers.

Over several weeks, Corrie made at least six more visits (all free of charge) to check the pressure gauge readings, trying to pinpoint where the leak was coming from. Weather conditions were an issue, with drizzly days making accurate readings impossible. Both Corrie and Jamie, from the office staff, adjusted their schedules to wait for warmer weather, displaying a commitment to finding the problem rather than just patching it up.

With two consecutive warm days, Corrie returned to check the pressure gauge again - this time detecting a tiny leak in the condenser coil. Bryant expedited replacement with a new part within two days and offered another discount on the final bill, along with 4 free service visits over the next year.

Although the repair was costly, we were genuinely impressed by Bryant's honesty, fairness, and accommodating attitude. Corrie and Jamie were particularly pleasant to deal with, showing understanding for our frustration at dealing with such an issue in a relatively new unit. We'll continue using Bryant due to their reliability and professionalism.

We were blown away from the start with Bryant's service - we're thoroughly satisfied with their work and product installation. Replacing our furnace and adding air conditioning to a 1923 bungalow was no easy feat, but they made it seamless. Matt's initial diagnosis and proposal were clear and detailed, giving us options to consider. The entire process was methodical and precise, thanks in large part to Courtney, Shumon, and Cesar, who took the time to explain every step of the way. Their approach felt like they're doing their own house - it's a testament to their professionalism. Working with this team was a breeze; they were always friendly, calm, efficient, and utterly professional. Even when we had a minor concern, Mike addressed it promptly. We also appreciated Margie in the office, who was always available for support.

The service provider genuinely prioritizes their business's integrity and customer satisfaction. I'm revising this review due to exceptional interactions with Matt, owner of Bryant Heating & Air Conditioning. Following a billing concern, Matt promptly returned calls and attentively addressed my concerns, taking swift action to resolve them. This has been the best experience among numerous companies I've used for rental units.

I've had dealings with Bryant's for many years now and consistently found them to be reliable and trustworthy. Their staff is approachable and eager to assist, while the technicians demonstrate a high level of expertise and poise. I have complete faith in their diagnoses, knowing they're not trying to sell me something I don't need. Long-standing success speaks for itself - it's clear Bryant's prioritizes honesty, professionalism, and customer satisfaction, all within a timely and efficient framework.

The service call was fair at $89. The technician fixed the capacitor, which cost an additional $397. I'm dissatisfied with the experience because the tech didn't explain the issue or ask if I wanted the replacement before proceeding. He just did it and presented me with a bill. It's like having surgery without prior discussion - sometimes you need to consider getting a second opinion beforehand.

Mike was a top-notch technician who showed up on time and quickly diagnosed the capacitor issue. He's extremely courteous and takes his time explaining the problem and resolving it. He also provided valuable tips on maintaining my AC system and even gave my HVAC unit a thorough cleaning before leaving. I'd highly recommend him to anyone needing reliable service.

Called in on a Thursday with a heating problem, got an appointment set for the following Monday. The technician arrived right on time at 8:20am, fixed it promptly. Mike was super friendly, knew his stuff, and did the job efficiently.

I hired Bryant to assess and replace my gas furnace, but their process fell short. The project manager visited, took notes, and promised an estimate in a few days. Unfortunately, I never received one. Multiple phone calls to the office resulted in repeated promises of an upcoming estimate, only for it to still not materialize. This lack of follow-through is unacceptable for a professional contractor. I can't rely on them for service.

They show up on schedule every time, and exceed expectations. I've had them to my condo twice - once before buying it for an inspection, and again recently. Both times, the tech went out of their way to clean the filter at the roof unit, even though it wasn't part of their visit. The technicians are always courteous, patient, and provide detailed explanations. Their service is top-notch. They clearly prioritize customer satisfaction. I have no hesitation in recommending them - they deliver on their promises.

Bryant took over an HVAC company that handled repairs after my place caught fire a few years ago. When I had another issue, I reached out to see if they could help. Another contractor had given me a quote for a pricey fix, but it didn't seem too serious. Before paying, I got in touch with the original contractor, who put me in contact with Bryant. They could've easily avoided taking responsibility, but instead, they fixed the problem without charging me an arm and leg - just a minimal service fee. Their willingness to help was greatly appreciated, and I'd definitely recommend them!

Bryant did a great job installing two A/C and heating units for us, exceeding our expectations in terms of quality. The owner, Matt, was helpful in choosing the right systems, and the installers were considerate of our property. They delivered professional service that met our needs. We're happy with the outcome and feel we made the right choice by going with Bryant. Their work is top-notch and reasonably priced – I'd definitely recommend them to others looking for reliable, high-quality installation work.

Corey from Bryant heating and air did an amazing job fixing our heater in a tiny attic space. We'd been struggling with it for three days since moving into a new home, as the heat wouldn't stay on and would cycle on and off. Corey quickly diagnosed the issue - the previous owners had installed a system too large for our house, causing overheating and burning out temperature sensors. Not only did he adjust the furnace temp and clean the sensors, but also tweaked the fan speed to get it working perfectly. His prompt response on a Saturday afternoon was impressive - we called just after 10 minutes before his arrival. He truly delivered exceptional service, which is why I highly recommend Bryant heating and air.

We hired them last year after getting several quotes, and I'm glad we picked them. The main reason was their owner, who took the time to explain everything and answer all our questions patiently. We got a good deal, and it's been working out well. Their service has been great even after the sale, which is more than we expected from other companies. We're happy with our decision and would definitely recommend them.

We recently needed help with our old heating systems, which had served us well for years but were struggling this winter. We decided on Bryant Heating and Air's contract plan, thinking it would be the most cost-effective option. The service included cleaning, inspecting the heater, and changing the filter - all done quickly and efficiently. Now I can rely on my heater to work properly. The contract also ensures they'll check our air conditioning system in six months, which is a great deal.

This company is very professional and competent. Our old air conditioning system was nearly 25 years old and extremely inefficient - it was so expensive we hardly ever used it. We read some reviews for Bryant Heating and decided to give them a try. They fit us in right away and sent Matt to assess our system. He checked in afterwards by phone and then again a few days later to make sure everything was working as expected. A year on, we're still thrilled with the result.

Had a great experience with this company, which fixed my central heater last week. The technician, Anthony L., was speedy in diagnosing the issue and promptly ordered the necessary parts. Now my unit is working like new again. I highly recommend them, especially if you get Anthony - he's a top-notch guy who knows his stuff.

Patrick fixed our furnace, which was on the fritz, in just five minutes. He identified the issue and had the necessary part with him - we didn't even have to wait for it to be ordered. The whole thing took less than half an hour to complete. We ended up buying a one-year service contract because it worked out cheaper for us than regular maintenance calls. Prices were fair, and the company honored a Yelp voucher I'd purchased too. They're very customer-focused and come across as professional - that's a nice change of pace.

I've had two separate issues with my AC over the past few weeks, forcing me to call Bryant H & AC twice. Their exceptional service, prompt response, and reasonable pricing have left a lasting impression. Living in a 36-unit condo, I've already spread the word about this reliable company to everyone. They're the kind of team you want to see thrive – top-notch professionals who deliver consistently excellent results.

They installed a new HVAC five years ago, which passed inspection by the city. The maintenance schedule has been twice-yearly, with prompt and thorough service every time. Recently, I had an issue with the furnace, but they efficiently troubleshot the problem and provided a reliable fix.

I've stuck with Bryant for years and consistently received top-notch service from both their techs and office team - exceptional professionalism, courteousness, and a standout experience overall.