HVAC reviews in Pasadena, California

The service was top-notch. They got someone out on the first day. The technician, Tony, is extremely professional and courteous. He exudes a level of trustworthiness that's hard to find. Despite the cost being very reasonable, I have no hesitation in recommending Bryant heating & air to anyone. Their professionalism is reassuring, and I'll definitely be spreading the word.

Courtney, William and Carlos provided top-notch service to our home. They were extremely accommodating with our canine companions, demonstrating exceptional patience. The team maintained a professional demeanor, keeping us informed throughout the installation process of the new central air unit.

Jose, Iran, and Jerry delivered exceptional results. They worked diligently and completed the job on schedule.

Their attention to detail was impressive, anticipating solutions we hadn't considered to enhance our system's performance. At the end of each day, they left nothing behind - no trash, no remnants from their work on the old HVAC. This level of professionalism and organization is rare.

Bryant Heating and Air Conditioning exceeded my expectations in every way. I'm thoroughly satisfied with the service provided. Without hesitation, I highly recommend Bryant to anyone seeking reliable heating and cooling solutions. If we decide to add cooling to our garage, I'll be back for the job.

I was skeptical about trusting an A/C repair company, but our experience with Bryant was a game-changer. Our neighbors raved about them, and after a subpar experience with Craig's service, we gave Bryant a try. The technician, Frank, arrived on time and impressed me with his expertise and professionalism. He quickly diagnosed the issue and got our A/C up and running in under 30 minutes - no extra charge beyond the standard fee. Bryant's prompt, honest, and knowledgeable service made them an absolute must-have for us. I'm completely sold - they're essential!

We had an issue with our heater being finicky - turning on, then suddenly shutting off for hours before kicking back in again. With the cold weather setting in, we needed it to work reliably. I booked an appointment with Bryant Heating and Air on short notice, which was greatly appreciated. Corey kept me updated on his ETA and arrived right on time. He came across as polite, knowledgeable, and diligent, actively trying to diagnose the problem. Despite the heater seeming to be working properly afterwards, Corey remained vigilant and returned two days later to ensure everything was in order. His attention to detail is reassuring, especially given our years of experience with Bryant's for all our heating needs.

Paul is top-notch - punctual, polite, and explains his work. He's a credit to the company. We highly endorse him and would also recommend the service provided by Bryant Heating & Air Conditioning.

I've had two instances of needing to contact this company within the past few years, and both times I was thoroughly impressed with their service. Despite calling after hours, I received a callback the following morning, which is more than I've come to expect from many companies these days. The scheduling process moved quickly, and although I only had to wait two days, that's still significantly better than some other services I've used in the past. The technicians were extremely professional and courteous throughout the entire process. Although I didn't have time to compare prices beforehand, I felt the pricing for the service call and repair was fair. To add to my satisfaction, they texted me the next morning to inform me that there had been a cancellation and offered to fit me in earlier - which they promptly did. Overall, I'm extremely pleased with their service and will definitely be using them again.

This team has been reliable partners for us over the years. Paul stands out as particularly responsive and accommodating, consistently delivering high-quality service that goes beyond expectations.

We had a solid foundation for our experience with Bryant from the start, thanks to the owner's visit to assess our needs and provide personalized service. Our 1924 home was in dire need of modernization, particularly when it came to heating, as it only featured a wall furnace and no AC. We opted for a Carrier Heat Pump system. The team, led by Tommy, worked tirelessly to upgrade our house, treating it with the same care they would their own. Throughout the process, we were kept in the loop with regular updates and answered all our questions. The professionalism of Bryant's employees is evident in the quality of their work.

The team did a decent job after the installation, and everything seems to be functioning properly. They arrived for the half-yearly maintenance visit and helped replace the filter as well. I'm generally pleased with the new system and the ongoing service.

Initially, I was impressed with how thoroughly the owner assessed my home for HVAC replacement, taking precise measurements of each room's square footage. However, I had hoped to receive a manual J report at that time. Nonetheless, I trusted their assessment and proceeded with signing the proposal and paying the deposit. Unfortunately, it's been challenging to secure an installation appointment. Despite multiple attempts to contact the office, they assured me that Mike would reach out, but he hasn't yet. While I understand potential delays due to Christmas or vendor issues, clearer communication from the team would be more effective than simply waiting for a call or making repeated calls myself.

I'm keeping my fingers crossed that the installation process will go smoothly and, if so, I'll update this review with 5 stars in the future.

I recently needed to replace my old heating and cooling system after it stopped working. With the age of both units being roughly the same, it was time to invest in a new one. I researched several companies and received three estimates before choosing Bryant Heating and Air Conditioning in Pasadena, CA. I couldn't be more satisfied with the experience.

From the initial consultation to project completion, everything went smoothly. The professionalism displayed by every team member I interacted with was exceptional. My first meeting with Matt, the owner, and technician Mike E. set the tone for the rest of the process. He thoroughly explained the work to be done, provided a detailed estimate, and answered all my questions patiently.

Mary Y., who handled scheduling, HERS testing, and final inspections, kept me informed throughout the entire job. She responded promptly to phone calls and emails, offered valuable information to help with rebate applications, and was incredibly helpful. Her level of service was outstanding.

The technicians who actually performed the work were a pleasure to have on my property. Jerry and Iran showed up on schedule, were thorough, and worked efficiently. They took care to keep my house clean by wearing drop cloths, masks, and shoe booties. At the end of each day, they hauled off their trash, disposed of old units and parts, and left everything spotless.

The follow-up visit for HERS testing and inspection from Tony and Anthony was equally impressive. They maintained the same level of professionalism and courtesy as Jerry and Iran.

With excellent service like this, it's only fair to give top-notch praise. Matt has a fantastic staff, and every team member I interacted with went above and beyond. My experience with Bryant Heating and Air Conditioning far exceeds 5 stars – if you're looking for a trustworthy company that delivers, look no further.

This company is a standout in the industry. Their technicians did an outstanding job installing a heat pump in our century-old home with intricate ceilings. What impressed me most was their attention to detail - they took the time to ensure everything was done correctly, even when it was a complex job. The crew was professional and courteous, leaving the workspace spotless each day. Matt, the owner, should be proud of his team's work ethic. Mary in accounting handled all the paperwork with care, making sure everything was in order. Overall, I've had a fantastic experience with Bryant, and if you're looking for reliable heating and air installation, they're the top choice.

Courtney and Josh exceeded expectations with their installation work on our new system; we'd definitely recommend them to others.

Paul and Ellis did a fantastic job with my overdue AC system maintenance. They were extremely respectful and made me feel welcome at home. Paul walked me through the inspection process and helped me schedule a filter replacement. He also fixed a condensation line issue due to normal wear, which was a thoughtful touch - no extra charge! Their professionalism and courtesy left a great impression. I'll definitely be reaching out to them for all my future maintenance needs.

I had a great experience with this company, thanks to Andrea, who booked me efficiently, and Juan Barajas, who fixed my AC with professionalism and kindness. He went above and beyond, making me feel valued as a customer, which led me to sign a maintenance agreement. I'm grateful for his excellent service and look forward to him responding when I need assistance.

We've been using this home services business for our HVAC needs for seven years. Our latest visit was impressive, with Paul Sanchez delivering exceptional service. He thoroughly inspected our systems, showed consideration and respect during work, and maintained a clean workspace. We highly endorse this company's technician.

We hired Bryant Heating and Air to maintain our condo's HVAC unit under a regular contract. This morning, Paul arrived and thoroughly inspected both the inside and outside of the system, offering several practical tips. He was knowledgeable and courteous, ensuring everything was tidy when he departed. I highly recommend this service for HVAC upkeep in Pasadena.

Bryant Heating and Air delivered top-notch service with a team that's both expert and cheerful. From Mary in the office to Matt making the proposal, and the installers Johnnie and Sebastian, everything ran smoothly. The two technicians worked efficiently, demonstrated enthusiasm for their work, and clearly knew what they were doing.

We recently had our HVAC system replaced by Bryant Heating and Air Conditioning, and it's been a huge success. The technicians were top-notch - extremely professional, respectful, and meticulous about preserving the surrounding areas. They took care to avoid damaging our hardwood floors and walls during installation. Their work speaks for itself: spotless, high-quality service that exceeded expectations. I'm thoroughly impressed with Bryant Heating and Air Conditioning's commitment to quality and would highly recommend them.

Bryant delivered exceptional service from start to finish. Their team is what set them apart - I've found my go-to HVAC provider. The owner took the time to understand our needs and budget, creating a personalized solution. The installation was efficient, tidy, and carried out with professionalism. Kudos to Mary for her outstanding communication, keeping me in the loop even while on vacation. It's clear they're committed to customer satisfaction.

The customer had an outstanding experience with Bryant, thanks to their exceptional service and professionalism. The technicians, Johnny and Iran, demonstrated remarkable patience and expertise as they installed the new AC/heater, thoroughly explaining each step of the process and keeping the customer informed every step of the way. Their organization and equipment were top-notch.

Similarly impressive was the office staff, particularly Mary and Aundrea, who were highly accessible and explained all aspects of the new HVAC system installation, making the customer feel confident in the work being done. Overall, a great job by Bryant!