HVAC reviews in Pasadena, California
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Called during peak heat, they showed up within an hour and did a decent fix for a reasonable cost.
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Johnny did a great job replacing my air and heating system and ductwork - everything was top-notch and exceeded expectations.
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This guy is seriously one of the best AC technicians I've met - he knows his stuff and explains what's going on in simple terms. He fixed our issue without needing to replace the entire system, which was a huge relief. Highly recommend this company for their expertise and efficiency.
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The customer called the same day and got a technician on site within an hour. The issue was resolved promptly, and they were satisfied with the price. They plan to reuse their services in the future for any additional problems.
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Johnny's Air Conditioning delivered exceptional service. Professionals with in-depth knowledge provided top-notch assistance - highly recommended.
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Had a last-minute crisis over the holidays, needing someone ASAP. Thankfully, they answered the call on a weekend. They showed up same day and got our aircon going in under 2 hours. Fast and reliable service - we're glad we called them out.
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I've dealt with many home services companies, but this one stands out for its reliability and integrity. Johnny's crew showed up promptly, did the job as promised, and left without any fuss. I got exactly what I paid for, a brand-new system in my old house.
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Vic went above and beyond - it's hard to put into words just how impressive he is. His dedication to his work is truly remarkable. I'm still trying to process the situation, but what happened was that my mom ended up in the hospital due to her HVAC system failing. The unit stopped working when she needed it most, and to make matters worse, someone had attempted to fix it without permission, leaving a mess.
Vic spent almost five hours at my mom's house, diagnosing the issue and repairing the damage caused by the previous attempt. It was a daunting task, but he tackled it head-on. He took everything apart to find missing screws, replaced the motor, blew out the drain line, and topped off the freon. The end result was that there was finally cool air throughout the house.
Because of Vic's incredible work, we were able to bring my mom home, which allowed her to pass away in a peaceful and dignified manner surrounded by family - it was her last wish fulfilled. Vic's commitment to his customers is unmatched, and I highly recommend him and Johnny's Air Conditioning service. -
Had a great experience with this company. They sent someone over right away - Vic - who did a fantastic job fixing our AC unit in under an hour. Impressed by their prompt response and professionalism. Would definitely recommend them to others.
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We're currently in Escrow, and the home inspector reported that the heat wasn't working during the inspection, which was unexpected given its previous functionality. When I contacted Johnny's Air Conditioning, they confirmed that a blower motor and control board replacement had taken place about a month prior. However, their technician, Vic, didn't have any openings until Friday. Just over two hours later, there was a knock at the door, and it was Vic himself. Upon inspecting the issue, he revealed that the system had been tampered with, which was a shocking discovery. It felt disreputable to think of someone claiming professionalism coming into our home and compromising our system. Fortunately, Vic resolved the problem without charging extra for his services. His honesty and fairness are greatly appreciated, providing reassurance that some individuals genuinely do what's right.
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If I could rate Johnny's services 10 stars, I would. They recently installed a new furnace and have previously fixed our AC issues - I'll stick with them because they're reliable, polite, skilled, and remarkably professional. We've been thoroughly satisfied with their work so far.
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Vic, Rita, and the team at Johnny's AC did a fantastic job for us, particularly after the recent wildfires in Sierra Madre. The service was top-notch, with friendly, reliable, and highly skilled technicians. Their customer service is second to none - we're already looking forward to hiring them again next time we need help.
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This team is definitely top-notch - super reliable and efficient. I've been using them consistently for about a decade now. If you're looking for a trustworthy crew, go with Vick and his team; they won't let you down.
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They did a great job fixing the problem, worked efficiently and were very professional.
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Johnny's Air Conditioning team exceeded our expectations in every way. Their professionalism and care are unmatched, especially considering the complexity of the issues they tackled. The job was done efficiently without any hassle - truly exceptional service that makes you wish companies like this offered more than 5 stars!
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I've worked in maintenance and construction for years and have relied on Johnny's A/C for multiple projects over the past eight years. Their work has always been completed on schedule and met my high standards - I personally inspect every job to ensure quality. If Vic is your technician, be lucky: he's one of the best diagnostic a/c mechanics I've ever encountered.
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This company's second-year experience with a central air conditioning system that needs recharge at the start of summer has been disappointing. A well-functioning AC shouldn't require recharging annually unless there's a serious leak. The fact that this service is needed every year suggests a significant issue.
I contacted Tes. Ray, and they sent someone out the next day. They promptly identified and repaired the obvious leaks (at some welds) and topped off the freon at a significantly lower cost than my previous summer's service provider. This new company didn't just stop at repairs; they also offered to fix potential issues.
Given that we've had this older AC for two years, I'm starting to expect it to fail soon. I'll be choosing Tes. Ray again without hesitation – their customer service and work are top-notch. -
I reached out early this morning because my AC stopped working yesterday, and with another hot weekend coming up, I needed help ASAP. The office staff I spoke to were very friendly and told me they'd have someone over by afternoon if possible. Unlike some of the other customers I contacted who said Monday was the earliest they could get in, Vic arrived before 3 pm. Thankfully, it turned out to be a simple capacitor issue that he quickly replaced, getting my air working again within 30 minutes. He also took care of a credit card payment on the spot, which was convenient.
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I had a mixed feeling about Johnny's after my recent visit. They managed to send someone out on short notice, which was a relief since our furnace kept shutting off unexpectedly and there was poor airflow in the house. The technician, Vic, took care of everything quickly and efficiently. He was friendly and courteous, making the experience much more positive than I expected given the initial issues.
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I'd give them a thumbs up - their service was swift, fair, and top-notch, with excellent comms and professionalism.
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Reliable and efficient service, performed on schedule and delivered with a high level of professionalism, at affordable rates, our long-term customer.