HVAC reviews in Pasadena, California
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I've been working with Air-Tech Air Conditioning & Heating for six years, starting with three comprehensive HVAC systems installed at my single-family homes. They service each system every six months, providing top-notch performance. The company's value lies in its commitment to fair pricing and exceptional customer service. Owner Rod Rodriguez has invested significant time and effort into training his staff, which is evident in the quality of their work. I'd also like to commend Joe Mejia, a skilled repair technician who quickly resolved a complex issue with one of my Lennox systems without charging me. Kudos to Rod and Joe for their outstanding service.
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We were lucky to have found a service technician like David Chen, who took care of our mini-split's deep clean. He was top-notch - professional, transparent, and kept me in the loop every step of the way. His attention to detail was impressive, and I'm glad we chose this company. Their vans are now more than just a presence - they're an indicator of quality service. Overall, I had a great experience with Air Tech, thanks to David's expertise.
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Phil from Air Tech did a great job - quickly identified the problem and is fixing it. Highly recommend this service, they're reliable, trustworthy and genuinely care about customer satisfaction.
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I had an outstanding experience with this home services provider and David Chen was the standout. He arrived promptly and kept me informed of his arrival time. His professionalism and expertise in assessing my furnace and thermostat were impressive. I appreciated the detailed estimates he provided, ranging from minimum to maximum recommendations. He took photos and explained each aspect clearly, addressing all my questions before leaving. The service felt like having a trusted family member visit to help with issues. I highly recommend this company and David Chen - he's courteous, efficient, and knowledgeable. I'm looking forward to scheduling future work and will continue to use their services in the future. If you're seeking a reliable provider that treats you like part of the family, look no further.
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We hired Air-Tech after reading great reviews about the company. Their sales and service staff were consistently polite and courteous. Given our attic's limited space, the installers made thoughtful adjustments to accommodate the equipment properly. The new system is remarkably quiet, even in extremely hot outdoor temperatures, resulting in a consistent cool interior throughout the house. We appreciated their comprehensive maintenance plan, which should keep the equipment running smoothly for years. Overall, we're extremely satisfied and highly recommend Air-Tech.
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We're thrilled to have stumbled upon Air-Tech. Initially, they helped us keep our old system running without breaking the bank by sending knowledgeable and courteous technicians. When it was time for a replacement, they provided an excellent solution that fit our budget. The Mitsubishi Inverter system they installed was top-notch, efficient, and expertly done. From the initial bid to final inspection, their professionalism and helpfulness were impressive. Their vans on the road everywhere makes us confident others have had good experiences too, which is why we highly recommend them.
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Joe was extremely professional and knowledgeable, making him a credit to his trade. He was straightforward and openly transparent in all his dealings. No shortcuts were taken - he explained each step thoroughly, ensuring we understood before making an informed decision. We highly recommend Joe and Airtech.
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We've worked with Air-Tech before and we're sticking with them from now on. Their team leader, David Chen, is incredibly capable and courteous - exactly what you want in a service professional. He was joined by Eric, who together completed an impressive array of work under our house, including replacing the drain line, sealing off old ductwork, and installing an air scrubber system. The result is a cleaner, healthier home for our family. We're thoroughly satisfied with their work and would highly recommend them to anyone looking for reliable service.
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We've been loyal customers of Air Tech for years and their service has been top-notch. Recently, after rebuilding our system due to the Eaton Fire, they helped us install an entirely new one that's not only more energy-efficient but also quieter. Their response was prompt and thorough, with follow-up visits to ensure everything functioned as it should. The technicians are extremely friendly and accommodating, always willing to go above and beyond to deliver quality results, even in tough situations. We're sticking with them for ongoing maintenance and servicing – their professionalism and commitment haven't wavered.
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Phil was very professional and forthcoming about our furnace issues, presenting alternative repair options to suit our needs. His approach was welcoming and efficient. Overall, I'm satisfied with his service. I highly recommend Phil from AirTech, who demonstrated excellent customer care.
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I've been using this local business for years, sending referrals to my own clients whenever possible. Their commitment to customer satisfaction is impressive - they genuinely care about making things right with each client, a trait often lost in the bigger companies I've encountered.
Recently, they installed a mini split system at my home and did an excellent job. The team that came to my house were mostly professional, with only minor communication snafus that could have been avoided with better coordination. Despite this, they still managed to deliver top-notch results.
The new system is performing as expected, considering the stage of my remodel. I'm particularly impressed by how seamlessly their work was integrated into mine - both days they spent at my house, working on the line sets in the walls, left no visible signs from the outside.
It was a collaborative effort that required some extra work from me, but ultimately paid off. Overall, I'm very happy with the experience and would definitely use them again. Their dedication to customer satisfaction and local community support is something to be commended. -
I recently had to overhaul my entire air conditioning system in Sierra Madre, and unlike many companies that rush through the process without much detail, AirTech took a thoughtful approach from the start. I worked with their sales representative, Jeremy, who was incredibly helpful and provided me with all the information I needed to make an informed decision.
We had several conversations where he expertly walked me through the pros and cons of each option, always keeping things in perspective and taking the time to address my questions. When it came to the installation, Jeremy and his team got the job done efficiently, sticking to the quoted timeline.
Overall, AirTech is a solid choice for HVAC work in the area, and requesting Jeremy as your point of contact can make all the difference. -
Here's a rewritten version of the review:
They nailed the root cause of the problem left by another company. We were under pressure since my mom's house was stuck in escrow and needed urgent attention. The new team offered three pricing options to pinpoint the leak location, and I splurged on the most expensive one - it paid off. They hustled to get the part and it performed like a charm! Joseph's attention to detail is impressive - he picked up on code violations during the furnace inspection and they were taken care of too. Thanks for your thoroughness, knowledge, and hard work - it's greatly appreciated! -
Scheduling an appointment was a breeze. The service technician was David Chen, who showed up on time and was incredibly professional. He listened attentively as I explained the issue, then performed a comprehensive system evaluation and diagnosis. Afterward, he presented the results, backed by numerous photos, which were extremely helpful. His explanation of what needed to be done was thorough and knowledgeable. Moreover, he remained polite throughout the process. David also offered to address any follow-up questions and provided his contact information. Given my positive experience, I highly recommend Air-Tech and Technician David Chen without hesitation.
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Exceptional work, would definitely suggest.
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Excellent experience with this home services company - technician arrived promptly diagnosed issue offered reasonable cost and resolved quickly. Great job, thanks!
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Service was good, I'd use them again.
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Leo from Amazon's service was great, on time, friendly, and professional. Thanks, Leo, and thanks to Lc too.
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Leo's team delivered top-notch service - highly professional, reliable, and extremely pleasant to deal with.
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Leo from this company arrived promptly at my home in Pasadena, quickly resolved the issue with my heater, and I'd highly recommend them.
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Great experience with this company. Had an AC breakdown and they sent someone over promptly. The technician was courteous, professional, and got the job done quickly. Would highly recommend their service.