HVAC reviews in Placentia, California

After just under an hour of work, the team had my new ductless system up and running smoothly. Their attention to detail was impressive, explaining everything thoroughly. I'm now enjoying consistent comfort in every room. Highly recommend for anyone considering an upgrade!

After an hour of meticulous inspection, the technician ensured our HVAC system was running optimally. Their expertise and attention to detail were evident, leaving us confident in the system's reliability for the upcoming months. Highly recommend for thorough maintenance!

When the technician left, I felt confident my A/C was in great hands. He arrived promptly, spent about an hour thoroughly inspecting everything, and explained maintenance tips I never knew. The attention to detail was impressive, and the air has been running smoothly ever since. Highly recommend their expertise!

After hearing great things from a neighbor, I decided to upgrade my kitchen with a ventilated ceiling. The technicians arrived promptly, and their attention to detail was impressive. Every step of the process was explained clearly, which put me at ease. In just a few hours, the installation was complete, and the difference in air quality is remarkable. Highly recommend for any home improvement needs!

Impressed (not now 8 months later) right from the start, having chosen Econo to replace my system. As a preferred installer of Lennox "signature" line of HVAC packages, I guess half of the chore of choosing a good installer was already done. And also Costco's installer.
As for the installation, a competent team, each who knew their task well, besides be courteous, respectful, and careful of my home and furnishings. Nothing soiling, nothing damaged.
In fact, I paid them in full even before all the inspections have been completed. What does that tell you?

The above was my review after completion 1-1-19, but little did I know that these guys decided not to permit the solar panels that came with my hybrid air conditioning system and didn't tell me about it. I only realized this after about two months and receiving bills that didn't reflect any savings from the solar panels. So, having informed them, caught this, they now, for about six months, have led me thru their "round-a-bout" remedies of contacting the city with inadequate plans that so far, two different plan submissions, didn't pass. I am not told a different set of issues as to why the third attemt is not working and taking time. Yes, patient but thought I would not have to do this with a Costco contractor.

Ryan, The technician showed up a little early. Discussed what the process was to do a service on our air conditioning and checked our heating system. Ryan was professional and efficient. He brought us out to show us a part was deteriorating and should be replaced. We were happy that he showed us and gave us good information to make a good choice. We will use his services again.

Jesse arrived on time, explained all performance checks as he completed them and replaced the filter. Very professional and communicated other service items that would be required when the system ages. Very positive experience!

I have been a Econo Air since 1998.
Purchased one air conditioner unit and 2 furnaces.
Over the years I have them servicing my air conditioner and furnace every six months but found out they are just nickel and dining me examples:
When I purchase the furnace I came with special filter at that point was told needed to changed it every 5 years. Every year after they ask me to change the filter at every year cost of replacing $200 when you can buy the filter for $55. Another example you need to change your fuses cost $80 you can buy them for $4
Every time they find something like they are trying to cross sell me for everything.
In the past tech did like they were doing something last time he just connected his equipment for 10 minutes told me everything was ok and left.
He also showed me the filter on place since December 2017 perfectly clean did not have to changed it.

I was able to get a same day appt. Technician was on time and after examining our heater he gave a diagnosis. We opted to pay the diagnostic fee only and replace the circuit board on our own for $100 instead of the $800 they would charge. After replacing the board we were still having issues. I called back and asked for a technician to call or come back out. I was assured I'd at least be called back. No one called. After some trial and error, we discovered that the technician had turned off the gas line and we got it working on our own.

20+ years and treated like garbage over a refund.
This all started July 2017 when a 7 year old compressor failed and we put in a new one July 2017. Worked fine until April 2018 heat wave. Called and got them out May 2018 and they found no freon was problem and charged it with new freon and leak detector dye for $800 and tightened a few fittings. We were told at that time if leak fault of install we'd me refunded the $800. Came out June and no leak could be found.
Flash forward to September for semi-annual system check and filter change...huge leak found at the compressor and a week later repaired and system recharged.
9/24 called and asked about refund. Told I could have refund or service visits. Told them I'd take a check as we plan on moving before we'd use up all the service visits. I was told check would be in the mail monday.
Waited 10 days and no check. Called and told they would resend a new check. It never arrived. Called again and finally 4 weeks into the process learned accounting never sent a check and no one can get them to answer when and why.
Really a crappy way to treat a customer. If I could give zero stars I would. Time to find an honest and reliable HVAC vendor.
UPDATE 10/22 - after numerous calls over 4 weeks refund was processed and posted to credit card.

I recently had Econo Air to my home. The technician was very pleasant and went through my system thoroughly. He gave me some recommendations to lower my energy bill and also showed me some green products. my heater works great and now I have a new product I cant wait to try out in the summer months.

The best! Always easily available when scheduling the appointment. Always on time and swift at doing the job. I am not forced to do work if I cannot currently pay for it; I don't like credit cards. We have been customers for at least 25 years.

Great service. Very professional and Mike knows what he's talking about. They are very punctual and installed new furnace, AC, ducting and solar panels within two days. Overall saved us a lot of headache.

We got home from vacation to a terribly hot house as our A/C had gone out. We called, not thinking we'd reach anyone the Sunday before Labor Day, but Matt worked expediently to get someone out to us. Ricardo was at our home within the estimated time frame. Not only was he punctual, he was professional, knowledgeable, kind, and explained everything he would do. We were very pleased and impressed with his level of professionalism and service. Thank you so much, Ricardo and team!!!

I was a happy with the gentleman that serviced my AC however. When he told me I needed a new filter, I said OK. thinking it was the most $100. When he tried charging me $345 I was beside myself. I immediately looked the exact identical filter on AMAZON . I showed him that a pack of 2 where for $200 and I declined that filter. I am saddened that a company would charge their customers 3 times the price of a filter. I am scared to have my AC or heater service due to over charging.

I called Econo Air on Thursday, 8/20/20, because my ac went out with triple digit temperature. Araceli was very nice and patient while scheduling my after hours appointment (5p - 7p). Isreal came, was respectful of the COVID-19 guidelines, and assessed my Compressor went out. He gave me 3 options: 1) minor rebuild @ $2300, 2) full rebuild @ $5k and 3) new AC @ $16k. I actually contemplated a new AC based on Isreal's input. He phoned his boss (Dillan) several times for quotes and finance info.

On Friday morning I decided to get a second opinion. Another company came out and assessed my issue was simply the capacitor went out. It was replaced for $175. My AC is working great now!!!

I am very disappointed in the business ethic of Econo Air. It is NEVER acceptable to take advantage of people during their time of need.

I bought a $20K air conditioning system from Econ Air in 2015 that had 4 zones. In 2021 one of the zones wasn't working so I called them back. They said they could fix it for over $2500 but that the other zones could go too. They offered to do them all for $4K. I called another company and they fixed everything for just $250. I am wondering how much I overpaid Econo Air for the original system and why I used such an over priced company that provided me with little service and no support for my customer loyalty. I won't go back. I asked the service man to have the owner call me. He did not call.

Jerard R was our technician and wow - what a perfect gentleman. I could not be any happier with his professionalism, his expertise and the manner that he was able to address our concerns. He was really great - so much so that I’ll be sure to request him for our next maintenance appointment.

Ever since Econo Air installed a new A/C unit on my house last year in October, I received numerous letter from city for an inspection early this year. So I called Econo Air and talked to Matt, operation manager. I guessed they did not perform HERS test after installation. A guy from Econo Air came out and conducted the HERS test and I was informed that Econo Air will take care of the inspection in prompt manner.

About six months later, I got a letter from city, stating that the inspection is not complete. I personally took time off from my work and scheduled an inspection from city. When the inspector came out to my house, the inspection can not be completed because I do not have the HERS test report which was never given to me from Econo Air. I contacted the Econo Air again and spoke to Matt again. Matt ensured me that he will personally submit the paperwork to city on the same day and give me a confirmation call. A week passed and I called the city to confirm if the inspection is finally completed. Nothing has not been done so far.

I strongly urge the consumer to avoid Econo Air if possible!!

Econo Air is a great choice for HVAC maintenance. They do a really great job at keeping our A/C and Heater running as well as possible. Jesse Medrano has been servicing our unit for the past year. There is never any pressure to buy anything extra that you don't need. I like the convenience that replacement filters are part of the service plan that I subscribe to. MERV filters can be pricey and difficult to find, but this service is worth it in the end.

We have an annual maintenance contract with Econo-Air to maintain our Heater and Air Conditioner. They can schedule our service appointments around out schedules, and the technicians are always professional. They explain what they are doing, in terms I can understand, and have maintained our units, so we have perfect climate control in our house all year long! Important for comfort, and controlling my allergies! I would, and have, recommended Econo-Air to friends and neighbors.