Reviews of local pros in Placerville, California

Great service very well done my go to company for hvac from now on. Hagen excellent service tech.

Apparently Encore heating & Air lost their license and/or went out of business and still took money from my account. That’s FRAUD I have reported them to my bank. BEWARE OF THIS COMPANY

So refreshing working with Hagen who was so transparent, honest, and professional with his diagnosis of our HVAC system. Exceptional customer service from Hagen and Encore Heating & Air!

First time I've used Encore Heating and Air. Hired them for seasonal AC tune up. Nancy took my initial call, very nice and helpful. Hagen was the technician that came out. He was thourough, and for the first time since I started the annual tune ups there weren't any repairs needed. The pictures he took in my attic were provided to me- signally full transparency. Helpful, no cost maintnence suggestions were made and he listened to my ideas and in the nicest way possible explained how the flowering plum tree I wanted to plant near by would create ricocheting, exploding fruit when it dropped on a running fan. But he didn't stop there.... he talked of the mess that would look like a crime scene and the ants that would stop by. Ya...I'm gonna just stick with his suggestions.

Overall, helpful, knowledgeable, friendly, honest, transparent service. Definitely calling them again.

Jeremy did a great job. The job was done in one day. He cleaned up well after the job and was friendly and polite.

Nancy was very awesome during a stressful issue with AC. We chatted for a little bit and she was awesome, Then Hagen came out and was just as awesome. explained everything. They are family owned and treat you right!!!!

Hagen was great, very helpful, we will definitely recommend your service to anyone we know, he did an awesome job, thank you very much 😊

I contacted the company and they scheduled an appointment immediately and were fairly priced. Ryan the service technician was very pleasant and professional. My husband and I were very pleased with the job he did servicing our heating system. He took before and after pictures of the heater and it looked brand new. I highly recommend this company if you want a job done right!

I can’t thank Hagen enough for coming out & diagnosing the ac units short cycle issue. Great customer service & explanation. 100% recommend.

Hagan was a very nice young man, very honest and caring, was very good at explaining the information to me, making it easy for me to understand. I recommend their service for any of your air conditioning needs.

We had the best experience with Hagen Dreher, Service Tech at Encore. He was right on with the diagnosis. We appreciated his knowledge and he will be our go-to tech in the future.

Encore really did a great job with my A/C unit tune up. Shout out to Hagen for the great customer service! Will be using them again for any future needs.

My AC suddenly stopped cooling our house on a hot June day. I called Encore around 11am, and they had a tech to my house by 4pm the same day. The tech, Hagen, was an incredibly nice young man who was polite and cautious to our 15 year old dog and 3 month old newborn. Hagen went the extra mile to be as quiet as possible while our newborn slept, and was extremely cautious of our senior dog who has trouble hearing and seeing and can often be scared. Hagen was able to diagnose the issue, offered a couple solutions, explained them thoroughly, and performed the needed repairs on the spot. We had a working AC by 5pm and a cool house by 7pm. Hagen even called the next day to make sure we were doing OK, and Encore again came back out 3 week later to check the system. I couldn't speak more highly of my experience and will be using and referring Encore for all HVAC needs.

Hagen is a great technician, and the entire company provides excellent service! Highly recommend their services!!

This year our AC kicked on with a terrible smell like mildew and soggy socks. The other AC company that installed it sent a guy out who patched some holes and left without addressing the smell.

I asked a friend to recommend the best Sacramento HVAC company near me. He spoke highly of Encore Heating and Air, and said they did solid work at a great price for him.

Nancy, who answered the phone was friendly and helpful beyond what you would expect when calling an HVAC repair company. She set us up with a next-day appointment.

Jason, who came out to our house to do an on-site inspection and seasonal AC tune up was incredibly knowledgeable and skilled. He cleaned out the gunk that was producing the smell and fixed some other things while he was in there. Afterward he emailed us detailed notes, and pictures of the inside of our air conditioning unit and AC Coil.

Great experience. Within 24 hours of calling our AC is working again, good as new.

Hagen was an informative intelligent technician. We look forward to working with him in the future.

Jason is an outstanding technician. He arrived on time, looked at our mini split equipment. He was able to diagnose the issue quickly, and had it fixed in no time. He also gave some recommendations on the up keep of the unit. The fee for the service is quite reasonable. Overall it was an exceptional service.

Mike was very informative during his inspection of our HVAC system and provided us with various cost effective replacement options.

Hagen and Nancy were amazing and very helpful and got my AC up and running quickly! I highly recommend this company and will be calling them for all my future maintenance needs!

I highly recommend Encore Heating and Air for their great customer service and quality work. Ryan was very helpful working with us to find the right system for our project and both Jeremy and Hagen did great work on the install. They were very informative and personable and I will definitely be returning to them for future HVAC needs.

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I highly recommend Encore Heating and Air! My AC system unexpectedly failed today, and they were incredibly responsive. I called this morning, and a technician, Hagen, was able to come out on the very same day.

Hagen quickly diagnosed the issue as a faulty contactor on my 26-year-old Amana HVAC system. He was exceptionally knowledgeable, clearly explained the problem, and presented our options without any pressure to replace the entire compressor/fan system. His honesty and reliability were truly appreciated.

The part was replaced efficiently, and my AC is now working. Encore Heating and Air provided prompt, professional, and trustworthy service. Thank you, Hagen and Encore!