House Cleaning reviews in Pleasanton, California
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Pool time organised a major upgrade of our pool a few years ago (see photo) and have been providing weekly chemical and cleaning service ever since. We have found them reliable and timely.
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Very helpful
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Friendly and great customer service
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Had the part I needed laying in their shelf. They were packing to move but the guy walked over and dug through fittings for me.
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They do my pool service, any repairs or other maintenance for the pool and I get me portable spa chemicals in their store. They always give me the best service and advice! Thanks Pool Time!
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We have used pool time for our pool and spa for the last 8 years. I could not imagine having anyone else do repairs on our pool. They found a leak that even a well known franchise leak detection company could not find!
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Their personnel is inexperienced but ready to sell, and their “gallon” chlorine bottles come notably low. Their water results are inaccurate, inconsistent, I was skeptical about results and we try the test again, the results came out very different the second time, however the person was ready to sale more chemicals.
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We had pool time out to bid our major pool renovation last summer. They were not the cheapest but we felt they were the most qualified of the 5 companies we had bid our project. What attracted us most was the fact they were licensed landscapers as well. This fact made us much more comfortable with the removal and replacement of the current landscape as part of the project. Another important factor for us was the zero pressure and non-salesman type approach Jon took when meeting with us. Then the real important item was the huge amount of experience Jon displayed when walking us through the project. Many items other companies wanted to do were really not very beneficial for us and Jon set us straight! Thanks again to Jon and the entire Pool Time staff for great communication, follow through and work completed on time (earlier than we expects actually).
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Pool Time built our family a beautiful energy efficient pool this summer (2014). We had several competing bids during our selection process. We were looking for quality, vast experience and expertise in the pool field. Pool Time was not the least expensive in fact they came in on the higher end but when we compared what they offered that was different--that cinched it for us!
What we found: They have been in business for over 30 years, they really knew their installation technique. We have been pouring over internet information and calling everybody we could to educate ourselves about the process. They do things much different then the others to make the system as a whole much more efficient (energy #1 and also water movement). We got a lifetime warranty on our pool's pebble surface and an extended 3 year warranty on the Pertain equipment. We talked to random pool service companies that DON'T build pools and 3 out of 5 told us to call Pool Time. All in all it was a pleasant experience all the way through. What we wished we had know is they do landscaping but we had already had that done by a less than desirable company. You cannot go wrong with them! -
My long time pool service recently had some staffing issues so I figured I could handle it for a while with the Costco Chlorine... Not a good idea! I reached out to Pool Time and they came the same day. Tony was so knowledgeable and informative. He spent a lot of time to get everything back in order. Their prices are competitive and the office staff and onsite service personnel are very professional and friendly. Thank you so much for the amazing service! I am grateful to be a new customer.
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Paul and his team were unprofessional!
My first encounter with Paul was through a call that I placed to his office. He listened to my proposed pool project, and he said he would take the pool job on. He asked if I would email him pictures of the pool project. I eagerly sent him pictures! Paul led me to believe he would take on the project. After the initial agreement I called and left voice messages on his office line, as I was ready to start. His follow up skills really concerned me because he rarely called back after voice messages. The lady at the office that I spoke to said to email him because there was no way I would communicate with him by calling the office. That comment seemed very dishonest to me. After I emailed him many times he finally replied, and he said he would get back to me. When he called me back it seemed he was unorganized and not confident with his pool recommendations. Through my phone conversations and emails, I have concluded that he really doesn't care about this business, and he is getting ready for his retirement. I would not give this guy any pool projects based on my experience. -
We used them to fix our heater in our spa. The service tech guy was great. The lady in the office is terrible. When the tech guy came to evaluate what was wrong, we didn't hear back from them for well over a month and a half. We called several times, at least 4, and no one responded to us. I had to drive to the office and speak with the lady in charge. She was completely unorganized and then made every excuse in the book as to why we haven't heard back from them. 3 days later he was out to fix the heater. Be prepared to pay outrageous prices and receive terrible customer service from office staff. Although not from the technician. Like I said, he was great!
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My pool get alge problem under the hot summer. Pool Time help test the water and give detail instructions how to fix it. Just after a weekend, the clear and blue water come back to my pool. They only recommend products what I do need to solve the particular problem.
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The team from Mr. Steamers that cleaned our carpets was highly professional and skilled. They did a fantastic job.
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Elmo at Mr. Steamers has always done an amazing job with our worn out carpet.We have availed his services for grout twice and carpet twice and both the times were happy customers!Try Mr.Steamers and you will not be dissapointed.
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Great results our carpets look new again. I recommend Mr Steamers - Elmo does quality professional work.
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The guys were super friendly, polite, and good at their job. Reasonable price and did a great job overall. They did a great job at taking stains out of white carpet!
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I needed a kitchen and bathroom tile clean to get ready to list my home. Mr. Steamers came thru on short notice with awesome service. The grout went from super dirty to white again. Thanks!
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Needed grout cleaned between a large swathe of tile before move-in, and I’m not as good as I thought I was, trying to go the DIY route. These guys made time for my house within 3 days and were done before lunch, cleaning about 200 sq ft of grout and tile of nonsense and detritus. Excellent all around.
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Outstanding workmanship! Easy to communicate with over the phone and in person. It is a great local family business who did a phenomenal job. Showed up on time and got right to work. I recommend this company and will use them in the future. 5 Star worthy!
\ Thank you from Maddi and Brandon!
Pleasanton Locals -
Highly recommend! Wow, my area rugs and carpet look and smell amazing! Made my whole house look lighter and brighter. Thanks to a friendly, professional crew. On time, worked quickly and amazing results!