Home Services reviews in Poway, California

Great business. Very responsive to inquiries and questions. Helped diagnose my pump issue just by looking at the photos and saved me a service call. I would recommend this company to any first time pool owners who don’t have experience dealing with pool maintenance.

They were able to help me locate what was broken on my pool (temperature sensor), let me know that it is an easy repair, and provided me the instructions to do so. In doing so they saved me a ton of money and where super fast, friendly, and considerate. I will be using them from now on for all my pool maintenance needs.

Ryan is extremely knowledgeable and great at explaining from beginning to end how to operate a pool for a First time owner! Very thorough!!!

Honest and reliable. I know I don’t have to stress about if the pool is taken care of. Ryan is very knowledgeable and willing to take the time to explain his work and Dan always communicates his findings/recommendations as well. No need to look any further. This company will take care of you! I truly appreciate their above and beyond efforts. It’s rare in this day and age.

Great at selling you on their products and services but completely failed to deliver. Turned our pool service over to them and within weeks we had an algae bloom- something we never had before. A very disappointing experience.

I recently moved to a rental home with a pool. Never having a pool before I was new to how it all worked. While the home owner included a maintenance person, I had some concerns. I went to Simpson's down the street and Ryan was amazing. Showing no interest in taking business away from another person, he asked me send him pictures to diagnose what I described, test my pool water for free, and provide recommendations for me and my landlord's maintenance guy to clear up the problems. His recommendations cleared up my issues so my family could enjoy our hot 4th of July weekend in the pool! Highly recommend this place for all your pool needs!

Ryan Simpson has worked with us on our pool and spa now for around a decade, and his service along with his staff's is flawless. They feel like an extension of the family at this point, yet with elite professionalism. Highly recommend their services.

UDPDATE: We had Ryan upgrade our pool equipment. We’re running with more efficiency & a less cluttered space. He was very knowledgeable, communicated well and followed through every step of the way. He is still very responsive to calls/texts/emails. Definitely recommend!

Ryan was quick to respond, honest & informative. It turned out I needed a referral for the work I needed done, but he was very helpful. Should the need arise in the future to do work for my pool, I will definitely reach out to Simpson Pool & Spa!

These guys are the best! Replaced a control board for us. Very responsive, friendly, patient explaining how things work, and took care of us troubleshooting a problem too! It's so nice to partner with a local, family business and get excellent customer service! Highly recommend!!

Excellent, courteous and efficient staff. I buy a solid amount to chemicals consistently from Simpson’s. Every time I’m in and out quickly and they even help carry the items to my truck.
Great service at a competitive price!

Ryan and his team are great and very helpful. They do great work maintaining our pool’s chemicals and are always available for questions and repairs. The monthly rate is very reasonable for the great service we receive. Highly recommend!

I had an issue with my jacuzzi, and Ryan was kind enough to give me advice how to fix the issue without needing to come over. Its nice to have an honest owner who is helpful to his clients. I didn't realize his company also sells supplies, so going there this weekend to buy supplies thanks to his help.

We had a difficult pool situation that required a lot of time and effort to figure out the best way to approach it. Ryan was awesome! Very knowledgeable and patient. Ryan spent considerable time coming up with a game plan and worked it all out beautifully. Our pool is functioning amazingly! I would not hesitate to recommend Simpson Pool and Spa! Thanks guys!

I used to go to Leslie’s pool and felt like every time I went in they tried to sell me something. I came to Simpson pool & spa because of an issue I was having and no one could help me figure out. They were able to resolve the issues I had and get my pool in the correct direction. Very very knowledgeable and now pushy salesmen. The best part of the whole experience was they didn’t sell me any chemicals and explained everything to me. Great company and love that it’s a local company!

I have been using Simpson pool and spa since we bought our house 7 years ago. Any time I have had an issue Ryan the owner has helped me get it resolved. Including a new variable speed pump, filter after my old one cracked, Light replacement, and Plumbing to repair a pesky leak in after the filter. He has even given me advice for making my own repairs when needed. His prices are fair, probably not the cheapest but I cant say for sure, as i have never felt the need to shop him around. If you are looking for a pool company, ask yourself do you want the cheapest guy in town, or one who you can count on for a fair price.

We are very satisfied with Simpson Pool & Spa. They've done a great job keeping our pool looking fantastic for the past 8 years. When pool equipment breaks or isn't working right, they are responsive and quick in making the repairs. They also do equipment upgrades, and are very professional and honest in making recommendations and explaining the advantages and disadvantages. Prices are reasonable for regular service and repairs.

Do not use Simpson Pool Service! We used them for 4 months at their highest level of service. The first time our pool went green I texted (Thursday morning) and was told we'll take care of it on Monday's service call. I knew I couldn't wait that long so I bought chemicals, shocked pool, swept sides and ran filter. The second time it went green, I observed the service call. Technician entered my backyard at 9:49am and left at 9:52am. He didn't even bring a brush or chemicals with him. He didn't notice the robot wasn't moving (stick caught inside) or the algae in the pool. I texted the owner to report the inadequate service and he was angry with me for asking for the service I was paying for. There are plenty of pool companies, use another one.

Above and beyond! I called Simpson Pool and Spa because I was having issues with my salt chlorinator. Upon hearing over the phone what my issue was, Ryan took it upon himself to call Jandy, talk to their technician and then proceeded to give me Jandy's phone number so I could deal with them directly, so that he would save me from having to pay for their (Simpson's) service call. The Jandy technician was able to solve my issue, and Ryan at Simpson Pool and Spa has earned my respect. I will be calling them for future problems with my pool.

Simpson Pool and Spa is the best pool service company I have used. They are very responsive and very knowledgeable.
They know the right amount of chemicals needed and they are here every Thursday. My pool has never looked better since they started servicing it. I highly recommend them for all your pool services here in San Diego County.

Ryan and Joe do a great job of maintaining our pool. I've used Ryan for close to 10 years and have always been impressed. Ryan is super-responsive whenever I reach out to him with a question. I've contacted him on weekends, evenings, etc. and he's responded within minutes every time. He will provide you with the most efficient and affordable options if something needs to be fixed or updated and I appreciate those options. He has always been upfront and honest with me about all of his pool services. I highly recommend them. They are everything you are looking for in a great service company - upfront, knowledgeable, hardworking and fair.

Simpson Pool and Spa did a great job fixing our pool/spa heater. Kevin came out, found the problem, and quickly fixed our heater. He was friendly and I appreciated him taking the time to explain everything. He also went out of his way to provide a contact to help us with our built in slide.