Reviews of local pros in Poway, California

Fantastic service all around. Grant Michael and Diego were the model of professionalism as they re-plumbed my condo. They did a great job even while indulging my many questions. I would certainly call them again for any future plumbing issues.

Should have read the reviews first but they were the vendor of our HOA. They started off great, they were referred by our HOA, they came out within 2 days, the plumber was great they diagnosed the problem pretty quick, he said he needed to talk to his office for next steps with the HOA. This is where is went south, it took the 45 days to get back in touch with us, at this time they said the HOA said it was our issue to deal with, we said ok what do we need to do. Erick said he would contact the HOA for the main water shut off for the building, they gave me a crazy quote of $600 for $10 parts from Home Depot (plumber told me it was a stock part at Home Depot). They said it was because they needed to drain the system, still do not understand this. Here we are 30 days more and now Erin is telling me he never said he would coordinate with the HOA that’s our job, I asked to talk to the owner Jon …. I was told by Erin, Katie and Jen he doesn’t return calls he’s way to busy. But they are happy for me to coordinate with the HOA, and they will come out and do the work as long as they are available.
They were charging upwards of $600 to change a cartridge, the plumber that actually did it in 24 hours for $200.
So here we are with a 2-bathroom condo and 1 is out of commission because there not doing what they said, DEFINETLY not Dependable

Had a water heater leak, called first thing in the morning. Grant came out the same day to rapidly diagnose and treat the water leak to completely fix the issue. He has great communication, friendliness, and timeliness. Will keep dependable plumbing in mind for future issues!

My HOA recommended Dependable Plumbing, and I couldn’t be more satisfied with the results. They answered my call right away, scheduled the earliest available appointment, and coordinated with my tenants to ensure access. After assessing the work, they provided a fair estimate and completed the job efficiently, leaving the area clean and neat. GRANT, the plumber who handled the job stayed in contact with me throughout, even sending before-and-after photos. I highly recommend this company!

AVOID THIS COMPANY AT ALL COSTS! My HOA sent Dependable Plumbing to address a leak in my garage. When the technician arrived, I asked for an estimate or a rough quote for the service. He claimed he didn’t know and suggested I call the office, which was closed for the day. The technician then placed a small SharkBite clamp on the leak and told me the office would call the next day to schedule a proper repair and provide a quote. The office never called me back. Instead, they sent a bill for $550 just for clamping the leak, without even providing a proper repair. Had I known it would cost this much, I would have never used this company. Save yourself some money and avoid Dependable Plumbing.

I called Dependable Plumbing on Friday August 15 and called them for a potential slab leak. They had Diego their tech come out and he was great and accessed it all. It was tied it to my washing machine small leak and avoided a ton of underground work. All solved. Katie was their customer service rep who was very nice and accommodating on a Friday and walked me thru some of the issues. Very very good experience. All professional and their pricing was very reasonable. Didn't feel at all like a corporate upcharge. Highly recommend them for any plumbing work. Thanks again

Superior experience twice now. Had incredible service from Thomas first, needed them to repair a large leak at a commercial property I manage. Really reasonable pricing and communication was stellar. Called again for another issue at the same site few months later. Nick was dispatched quickly due to the emergency, was up front, understanding and more than thorough. I couldn't really be more pleased, highly recommend.

Outstanding service! These guys know their stuff. Very professional and work to get the job done! Grant was amazing. The best plumber in town (in my opinion)! Highly recommend!

Dependable is AWESOME!
They rescued us again clearing out roots from the main sewer line. Grant went above and beyond on this call as access was difficult. Tony has a long term solution to solve this recurring problem.
Dependable Plumbing is the best!

Mike S.
Bay Park

This is the second time I have used Dependable Plumbing. Both times they were outstanding. I had a hard to find leak, that only appeared some of time. Grant was able to diagnosis it and get to solution. 100% would recommend.

We are a preschool in what was formerly a K-8 school. The school was built in 1950 to give you an idea that we are dealing with old cast iron pipes. The other afternoon water started coming up through the floor drains. Our custodian tried snaking the pipes to see if that solved the problem. After pulling many old baby wipes out, the problem still persisted. Grant from Dependable Plumbing was out Friday morning to jet out the drains. We thought the problem was solved, but started having some back up again. Grant came back and located another area and cleared that out as well. I am so grateful for the fast response and the commitment to finding and solving the problem. Grant cleaned up after all his work, leaving the areas cleaner than when he arrived.
I have 2 recommendations:
1. Remind your employees that they should NOT flush baby wipes down the toilet!!!
2. Call Dependable Plumbing when said employees ignore the first recommendation! They are now my go to for plumbing issues!

Exceptional Service from Gustavo at ASAP Drain Guys & Plumbing!

I needed urgent plumbing help on Sunday, August 10th, after my originally scheduled plumber canceled last minute. ASAP Drain Guys & Plumbing came to the rescue, offering a same-day quote – a huge relief!

Technician Gustavo arrived to handle the installation of a new kitchen sink and faucet. His professionalism was outstanding throughout. Mid-job, when he went to pick up parts, I realized I also needed a new garbage disposal. I called Gustavo, and without hesitation, he went back to the store specifically to purchase it for me. This willingness to accommodate my last-minute request was incredibly appreciated and went above and beyond.

Gustavo was not only highly professional but also friendly and courteous. Most importantly, he did a fantastic job with the installation. Everything works perfectly, and I'm very happy with the results.

Highly recommend Gustavo and ASAP Drain Guys & Plumbing for their prompt Sunday service, fair quote, and especially for Gustavo's excellent workmanship, flexibility, and customer focus. They turned a potentially stressful situation into a great experience!

Jared showed up on time and was very courteous. I appreciated his professionalism, explaining in detail what he was recommending and completing the project ahead of schedule.

Highly recommend Jared for any future projects that we/you may have.

Mike W

Francisco arrived timely, evaluated our leak throughly and was professional and patient answering all our questions. The plumbing charge was reasonable and most of all if it should happen again I will have ASAP the Drain Guys number handy and feel confident in their work and assessment.

Highly recommend. Jerald was awesome. He was insightful and didn’t recommend more than we needed, but gave us options. Not salesmany at all.

Luis was terrific. He explained everything, and how much it would cost, showed up and did the work (replacing a toilet). I took off one star not because of Luis, but I think that ASAP charges exorbitantly high prices. $950 to replace a toilet and the new toilet was supplied by me? Really??? It was short notice when I called, but my autistic daughter lives with a caretaker and with no toilet, it was causing a lot of anxiety. I give extra props to Luis in that after the work he said he would give me a discount (about $200 off of the $950 price). Still high, but I definitely appreciate Luis doing what he could to offset their ridiculous pricing. Five stars for Luis but one star for ASAP.

We had one of the best experiences at our commercial unit thanks to technician Albert. We were dealing with a major blockage in our drain pipes that was affecting our toilet, and Albert was incredibly thorough in diagnosing the problem and making the necessary repairs. Despite how troublesome the issue was, he had everything fixed within just two and a half hours.

Albert also explained what could be done to prevent future issues and recommended replacing our toilet since he pointed out it was very old. We decided to follow his advice, and he returned the next day to remove the old toilet and water supply, then install a brand-new one.

Thanks to his excellent work, we’re confident we won’t be running into any more problems. We were so satisfied with his service that we’d recommend Albert to anyone in need of plumbing work, and we’ll definitely be reaching out to him again for any future plumbing needs.

I had a serious sink drain issue. Ortiz and Gustavo from ASAP Drain Guys came out to help. They were professional, friendly, and worked quickly to get everything flowing again. They explained what was causing the problem and made sure the job was done right. I really appreciated their hard work and great attitude—highly recommend them if you need reliable drain service!

Matthew serviced my drain today and did an excellent job. He was prompt, professional, and cleared my clogged kitchen drain quickly. I’m extremely satisfied with his work and would absolutely recommend him.

Our hot water heater stopped working on Christmas, so we called ASAP the next day. Robert came out that day and confirmed we needed a new one. He explained things to my husband as he did his work, and even worked in the dark and rain as the water heater was outside. Robert needed another part to complete the job and returned early the next morning. He did a great job and we now have hot water. We have used ASAP before and will be calling them again!

They were very responsive and helpful. Jack Belkada was a fantastic technician. He advised us on our best options without trying to up sell us.