Electrical reviews in Reseda, California

Amazing service! They were one of the few companies that gave quote over the phone, the price was reasonable.
They were on time, took care of everything start to finish, did a wonderful job!
I’ll be contacting them anytime I need an electrician

Patrick provided clear communication during our LED installation and provided helpful troubleshooting advice for a couple of different electrical matters. The pricing was fair given the work involved and we felt assured by Patrick's methodical attention to detail that our needs were being met not just effectively but also efficiently. Thanks Patrick!

Pool light replacement was done by Jose and Jeremy. They were on time and very polite. I was happy with the work they did. But I was not impressed with the new Pentair light fixture itself. You can see the electrical components inside the fixture through the mostly clear lens. The light isn’t really diffused and you can see 3 separate light sources inside. I was expecting better quality given the high end price of the Pentair fixture.

Our amazing electrician Patrick came to my home when we needed help with our fire alarms. He fixed the issue and installed all new firealarms throughout our home!! The following day Patrick installed our new EV charging station! His expertise and efficiency was astounding! I applaud your employer for hiring such an excellent employee!! Thank you so much!!

Patrick was Professional, thorough and personable. He fixed our electrical issues with the pool equipment and pool lights. He was also able to quickly switch out our old switch for our porch light. No more issues. Most importantly, he has restored Peace of mind re our pool and lights!

We had an unexpected electrical issue pop up, and Jose was able to come out the same day to fix it. He was professional, friendly, and explained everything in a way that made us feel completely at ease. The work was done quickly and done right, and you can tell he really knows his craft.

We’re so grateful for his help — truly lifesaving when you’re dealing with electrical problems. Highly recommend Jose and Prime Electric to anyone who needs fast, reliable, and trustworthy service!

Patrick was a wonderful person to work with. He was not only efficient, knowledgeable, and professional but also very friendly and kind. Pricing was fair and the repairs were good quality. Thank you Patrick!

Everything went smoothly with Prime Electric. I appreciated the next day appointment and excellent customer care. Patrick arrived just as scheduled, and gave me plenty of heads-up up prior to his arrival. He worked quickly and efficiently to give me a reasonable estimate then fixed my dining room light switch and installed the new lighting. Patrick was friendly, professional, and very experienced. He also installed an outdoor weatherproof receptacle on my porch, which is just in time for outdoor lights for the holidays. I will recommend Patrick with Prime Electric to any friend or neighbor who needs an electrician. I’m so grateful to my neighbor for recommending this company!

After speaking directly with the owner, Ben, I wanted to update my review to reflect the full experience.

Ben is a great owner who truly cares about his business and his customers. He took the time to listen to my concerns, clearly explain his perspective, and acknowledged how the situation felt from my side. It became clear that there was some miscommunication on both sides, as well as the electrician following company procedures that were not fully understood at the time. This was not the owner’s fault.

What stood out most was Ben’s professionalism and willingness to make things right. He was respectful, responsive, and genuinely committed to improving our experience. That level of customer care deserves recognition.

I’m happy with how the situation was handled and appreciate the effort to resolve the issue. Because of this, I believe he has earned a 5-star review. But I will give no star reviews to his electrician Patrick based on my bad experience.

If you ever have a concern or less-than-ideal experience with one of their electricians, I recommend speaking with the owner first. Sometimes miscommunication is the main cause, and they are willing to listen and work toward a fair resolution.